References
- Leita , C . 2002 . The Reference interview: asking all the right questions http://www.infopeople.org/training/past/2002/ref_interview/Open-endedQuestions.pdf(4 Jan 2005)
- National Network of Libraries of Medicine . 2003 . HealthInfoquest: pathfinders to common consumer health questions http://nnlm.gov/healthinfoquest/(19 Dec 2004)
- National Library of Medicine . 2005 . http://medlineplus.govMEDLINEPlus (13 Jan 2005)
- YourDictionary.com . 2004 . YourDictionary.com Customizable Dictionary http://www.yourdictionary.com/diction5.html#Medicine(5 Jan 2005)
- United States Department of Health and Human Services . 2000 . Healthy People 2010: Understanding and Improving Health http://odphp.osophs.dhhs.gov/projects/HealthComm/objective2.htm(5 Jan 2005)
- Kirsch , I S , Jungeblut , A , Jenkins , L and Kolstad , A . 1993 . Adult literacy in America: a first look at the results of the National Adult Literacy Survey , Washington DC : Department of Education . http://nces.ed.gov/naa/resources/execsumm.asp(5 Jan 2005)
- Center for Disease Control: OSPTT . 2001 . The Fry Readability Scale http://www.cdc.gov/od/ads/fry.htmv(10 Jan 2004)
- National Library of Medicine . 2004 . How to Write Easy to Read Health Materials http://www.nlm.nih.gov/medlineplus/etr.html(7 Jan 2005)
- National Institutes of Health . 2004 . NIH Senior Health , http://www.nihseniorhealth.gov(13 Jan 2005)
- Lieberman , J . 2000 . Ethics and the Consumer Health Librarian http://nnlm.gov/scr/conhlth/ethics.htm(13 Jan 2005)
- Rees , A . 1996 . The Librarian's role in the provision of consumer health and patient education . Bull Med Libr Assoc , 82 ( 2 ) : 238 – 9 .
- Tardiff , K . 1989 . Concise guide to assessment and management of violent patients , Washington DC : American Psychiatric Press .
- Satcher , D . 1999 . Mental Health: A Report of the Surgeon General http://www.surgeongeneral.gov/library/mentalhealth/home.html(3 Jan 2004)
- Eberle , M L . 2004 . Caring for the Mind: Providing Reference Services for Mental Health Information http://www.nnlm.gov/ner/consumer/caringforthemind.htm(20 Dec 2004)
- Healthnet: Connecticut Consumer Health Information Network . 2001 . Mental health resources: a guide for patients and families http://library.uchc.edu/departm/hnet/mentresource.html(18 Dec 2004)
- Hughes , M A . 2004 . The two faces of mental illness . Libr J , 129 ( 8 ) : 49 – 52 .
- McMaster Children's Hospital Community Education Services . Books and resources for parents http://www.communityed.ca/frames.htm?booklist.htm∼main(14 Jan 2005)