References
- Mosby , D and Weissman , M. 2005 . The paradox of excellence: How great performance can kill your business , San Francisco : Jossey-Bass .
- Klein , M S , Ross , F V , Adams , D L and Gilbert , C M. 1994 . Effect of online literature searching on length of stay and patient care costs . Academic Medicine , 69 ( 6 ) : 489 – 495 .