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Original Articles

Needs Assessment

Prerequisite for Service Excellence

&
Pages 31-52 | Received 22 Dec 2006, Accepted 15 Feb 2007, Published online: 08 Sep 2008

References

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  • Hassig , R A , Balogh , L , Bandy , M , Doyle , J D , Gluck , J C Lindner , K L . 2005 . Standards for hospital libraries 2002 with 2004 revisions . J Med Libr Assoc , 93 ( 2 ) : 282 – 3 .
  • Witkin , B R and Altschuld , J W . 1995 . Planning and conducting needs assessments: a practical guide , Thousand Oaks : Sage Publications .
  • Dudden , R . 2005 . Library Evaluation Manual Unpublished manuscript
  • Biblarz , D , Bosch , S and Sugnet , C . 2001 . Guide to library user needs assessment for integrated information resource management and collection development , Lanham, Md. : Scarecrow Press .
  • Crabtree , A B and Crawford , J H . 1997 . Assessing and addressing the library needs of health care personnel in a large regional hospital . Bull Med Libr Assoc , 85 ( 2 ) : 167 – 75 .
  • Kaufman , R A , Rojas , A M and Mayer , H . 1993 . Needs assessment: a user's guide , Englewood Cliffs, N.J. : Educational Technology Publications .

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