References
- General Medical CouncilTomorrow’s Doctors: Outcomes and Standards for Undergraduate Medical EducationLondonGMC2009
- DiamondLCJacobsEALet’s not contribute to disparities: the best methods for teaching clinicians how to overcome language barriers to health careJ Gen Intern Med201025S189S19320352518
- Office for National StatisticsEnglish Language Proficiency in England and Wales Available from: http://www.ons.gov.uk/ons/taxonomy/index.html?nscl=LanguageAccessed July 16, 2014
- WoloshinSSchwartzLMKatzSJWelchHGIs language a barrier to the use of preventive services?J Gen Intern Med1997124724779276652
- MansonALanguage concordance as a determinant of patient compliance and emergency room use in patients with asthmaMed Care198826111911283199910
- CraneJAPatient comprehension of doctor-patient communication on discharge from the emergency departmentJ Emerg Med199715179017479
- GandhiTKBurstinHRCookEFDrug complications in outpatientsJ Gen Intern Med20001514915410718894
- DiviCKossRGSchmaltzSPLoebJMLanguage proficiency and adverse events in US hospitals: a pilot studyInt J Qual Health Care200719606717277013
- LeeKCWinickoffJPKimMKResident physicians’ use of professional and nonprofessional interpreters: a national surveyJAMA20062961050105316954482
- DiamondLCSchenkerYCurryLBradleyEHFernandezAGetting by: underuse of interpreters by resident physiciansJ Gen Intern Med20092425626219089503
- BischoffAHudelsonPCommunicating with foreign language-speaking patients: is access to professional interpreters enough?J Travel Med201017152020074097
- FloresGLawsMBMayoSJErrors in medical interpretation and their potential clinical consequences in pediatric encountersPediatrics200311161412509547
- LeanzaYBoivinIRosenbergEInterruptions and resistance: a comparison of medical consultations with family and trained interpretersSoc Sci Med2010701888189520378224
- KarlinerLSJacobsEAChenAHMuthaSDo professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literatureHealth Serv Res20074272775417362215
- BeachMCPriceEGGaryTLCultural competence – a systematic review of health care provider educational interventionsMed Care20054335637315778639
- BischoffAPernegerTVBovierPALoutanLStalderHImproving communication between physicians and patients who speak a foreign languageBr J Gen Pract20035354154614694667
- KurtzSMSilvermanJDThe Calgary–Cambridge Referenced Observation Guides: an aid to defining the curriculum and organizing the teaching in communication training programmesMed Educ19963083898736242
- AspegrenKBEME Guide No 2: teaching and learning communication skills in medicine – a review with quality grading of articlesMed Teach19992156357021281175
- HowellsRJDaviesHASilvermanJDTeaching and learning consultation skills for paediatric practiceArch Dis Child20069136737016551795
- JacobsEADiamondLCStevakLThe importance of teaching clinicians when and how to work with interpretersPatient Educ Couns20107814915320036480
- EscottSLucasBPearsonDLost in translation: using bilingual simulated patients to improve consulting across language barriersEduc Prim Care2009202939819519992
- McEvoyMSantosMTMarzanMGreenEHMilanFBTeaching medical students how to use interpreters: a three year experienceMed Educ Online2009141220165526
- LieDBereknyeiSKaletABraddockCLearning outcomes of a web module for teaching interpreter interaction skills to pre-clerkship studentsFam Med20094123423519343546
- IkramUZEssink-BotMSuurmondJHow we developed an effective e-learning module for medical students on using professional interpretersMedical teacher201401625109296
- LieDBereknyeiSBraddockCHEncinasJAhearnSBokerJRAssessing medical students’ skills in working with interpreters during patient encounters: a validation study of the Interpreter ScaleAcad Med20098464365019704202
- KaiJValuing Diversity: A Resource for Health Professional Training to Respond to Cultural Diversity2nd edLondonRCGP2006
- PraslovaLAdaptation of Kirkpatrick’s four level model of training criteria to assessment of learning outcomes and program evaluation in Higher EducationEduc Asse Eval Acc201022215225
- PhelanMParkmanSHow to do it – work with an interpreterBr Med J19953115555577663215
- FullanMStiegelbauerSThe New Meaning of Educational Change2nd edLondonCassell Educational Ltd1991
- SteinertYCruessRLCruessSRBoudreauJDFuksAFaculty development as an instrument of change: a case study on teaching professionalismAcad Med2007821057106417971692
- HarlandJKinderKTeachers’ continuing professional development: framing a model of outcomesBr J In-Serv Educ1997237184