291
Views
17
CrossRef citations to date
0
Altmetric
Original Research

Clients’ perception and satisfaction toward service provided by pharmacy professionals at a teaching hospital in Ethiopia

, &
Pages 85-94 | Published online: 14 Nov 2016

References

  • MerlinNJPharmacy careers – an overviewAsian J Res Pharm Sci2011113
  • SmithMBatesDWBodenheimerTWhy pharmacists belong in the medical homeHealth Aff201029906913
  • HussenDAAlemuHMMohammednurMMPharmacy practice in view of health professionals in Jimma University specialized hospitalIJPSR201232576582
  • Federal Democratic Republic of Ethiopia, Ministry of Health. Ethiopian Hospitals Reform Implementation GuidelinesEthiopian hospital management initiative201011
  • SururASTeniFSGirmayGSatisfaction of clients with the service of an outpatient pharmacy at University hospital in northwestern Ethiopia: a cross-sectional studyBMC Health Serv Res20151522926062912
  • ErahOPChuks-EbokaNAPatients’ perception of the benefits of pharmaceutical care services in the management of hypertension in a tertiary health care facility in Benin CityTrop J Pharm Res200871897905
  • YouJHWongFYChanFWPublic perception on the role of community pharmacists in self-medication and self-care in Hong KongBMC Clin Pharmacol2011111922118309
  • IgbanugoJSDabiSIAbahOIPerception of pharmaceutical care roles of pharmacists among in-patients in a tertiary care facility in Jos City, NigeriaBr J Pharm Res201441113321340
  • EshetuEGedifTQuality of Pharmaceutical Care in Government Hospitals of Addis Ababa, Ethiopia [master’s thesis]EthiopiaAddis Ababa University2010
  • FekaduAAndualemMYohannesHAssessment of clients’ satisfaction with health service delivery service delivery at Jimma University Specialized HospitalEthiop J Health Sci201121210110924776780
  • SagaroGGYalewAWKoyiraMMPatients’ satisfaction and associated factors among outpatient department at Wolaita Sodo University Teaching Hospital, Southern Ethiopia: a cross sectional studySci J Clin Med201545109116
  • SrinivasanKSaravananSDelivery of public health care services: assessing customer satisfaction using servqual approachIJAIEM201547614
  • WaitzmanJHillerDPMarciniakMWAssessment of patient perceptions concerning a community pharmacy-based warfarin monitoring serviceInnov Pharm201231110
  • OfiliANOfovweCEPatients’ assessment of efficiency of services at a teaching hospital in a developing countryAnn Afr Med200544150153
  • WilburKEl SalamSMohammediEPatient perceptions of pharmacist roles in guiding self-medication of over-the-counter therapy in QatarPatient Prefer Adher201048793
  • AnkrahDNAOfei-PalmeCNNordorMPatient perception and expectation of service provided by pharmacists in Ghanaian hospitalsAfr J Pharm Pharmacol201484611641172
  • JoseJAl ShukiliMNJimmyBPublic’s perception and satisfaction on the roles and services provided by pharmacists – cross-sectional survey in Sultanate of OmanSaudi Pharm J20152363564126702258