200
Views
12
CrossRef citations to date
0
Altmetric
Original Research

Patient and referring health care provider satisfaction with a physiotherapy spinal triage assessment service

&
Pages 1-15 | Published online: 23 Dec 2011

References

  • SanmartinCBerthelotJMAccess to health care services in CanadaJan-Dec2005OttawaStatistics Canada2006 Catalogue 82-575-XIE
  • CarrièreGSanmartinCWaiting time for medical specialist consultations in Canada, 2007OttawaStatistics Canada2010 Catalogue no 82-003-XPE
  • GoldsteinMSElliottSDGuccioneAAThe development of an instrument to measure satisfaction with physical therapyPhys Ther20008085386310960933
  • BaruaBRovereMSkinnerBJWaiting your turn. Wait times for health care in CanadaVancouver: 2010 reportThe Fraser Institute201020
  • AckermanINGravesSEWicksIPBennnellKLOsborneRHSeverely compromised quality of life in women and those of lower socio-economic status waiting for joint replacement surgeryArthritis and Rheum200553565365816208653
  • BraybrookeJAhnHGallantAThe impact of surgical wait time on patient-based outcomes in posterior lumbar spinal surgeryEur Spine J200716111832183917701060
  • HadjistavropoulosHSniderBHadjistavropoulosTAnxiety in older persons waiting for cataract surgery: Investigating the contributing factorsCan J Aging200180197111
  • SarroARampersaudYRLewisSNurse practitioner-led surgical spine consultation clinicJ Adv Nurs201066122671267620831572
  • HadlowATBack pain: A problem of referralJ Bone Joint Surg Br.200385-BSuppl III208
  • MacKayCCanizaresMDavisABadleyEHealth care utilization for musculoskeletal disordersArthritis Care Res2010622161169
  • CanizaresMMacKayMDavisAMahomedNBadleyEOrthopaedic surgery in Ontario in the era of the wait time strategyPart 1: Pattern of use of orthopaedic surgeon services in Ontario 2005/06 including surgical trends 1992/93–2005/06OntarioArthritis Community Research and Evaluation Unit2006
  • MaymanDYenDMaximizing use of a surgical clinic for referrals of patients having back problemsCan J Surg19994211711910223072
  • WaddellGDiagnostic triageThe Back Pain Revolution2nd edTorontoChurchill Livingstone2004926
  • WaddellGEpilogueThe Back Pain Revolution2nd edTorontoChurchill Livingstone2004457459
  • ChildsJDWhitmanJMSizerPSPugiaMLFlynnTWDelittoAA description of physical therapists’ knowledge in managing musculoskeletal conditionsBMC Musculoskelet Disord200563215963232
  • MooreJHGossDLBaxterREClinical diagnostic accuracy and magnetic resonance imaging of patients referred by physical therapists, orthopaedic surgeons, and nonorthopaedic providersJ Orthop Sports Phys Ther2005352677115773564
  • BoissonnaultWGPrimary Care for the Physical Therapist: Examination and TriageTorontoElsevier Ltd2005
  • HattamPEvaluation of an orthopaedic screening service in primary careClin Perform Qual Health Care1999712112410848384
  • Daker-WhiteGCarrAJHarveyIA randomised controlled trial. Shifting boundaries of doctors and physiotherapists in orthopaedic outpatient departmentsJ Epidemiol Community Health19995364365010616677
  • JibuikeOOPaul-TaylorGMaulvlSRichmondPFaircloughJManagement of soft tissue knee injuries in an accident and emergency department: The effect of the introduction of a physiotherapy practitionerEmerg Med J200320373912533365
  • HouriganPGWeatherleyCRInitial assessment and follow-up by a physiotherapist of patients with back pain referred to a spinal clinicJ R Soc Med19948742132148182677
  • The Chartered Society of PhysiotherapyMaking physiotherapy countLondon, UKThe Chartered Society of Physiotherapy2004
  • AikenABMcCollMInterprofessional healthcare: A common taxonomy to assist with understandingJ Allied Health200938e92e9619753420
  • O’CathainAFroggettMTaylorMPGeneral practice based physiotherapy: Its use and effect on referrals to hospital orthopaedics and rheumatology outpatient departmentsBr J Gen Practice199545352
  • HendriksEJKerssensJJDekkerJNelsonRMOostendorpRABvan der ZeeJOne-time physical therapist consultation in primary health carePhys Ther20038391814519063
  • OldmeadowLBBediHSBurchHTSmithJSLeahyESGoldwasserMExperienced physiotherapists as gatekeepers to hospital orthopaedic outpatient careMed J Aust20071861262562817576177
  • NHS Modernisation Agency, Department of HealthImproving orthopaedic services: A guide for clinicians, managers and service commissionersLondonNHS Modernisation Agency and Department of Health2002
  • Alberta Bone and Joint Health InstituteAlberta hip and knee replacement pilot projectAlberta Bone and Joint Health Institute2007
  • AikenABHarrisonMMAtkinsonMHopeJEasing the burden for joint replacement wait times: The role of the expanded practice physiotherapistHealthc Q2008112626618362522
  • WeatherleyCRHouriganPGTriage of back pain by physiotherapists in orthopaedic clinicsJ R Soc Med19989173773799771498
  • BlackburnMSCowanSMCaryBNallCPhysiotherapy-led triage clinic for low back painAus Health Rev2009334663670
  • JacksonJLKroenkeKThe effect of unmet expectations among adults presenting with physical symptomsAnn Intern Med200113488989711346325
  • EdwardsIJonesMHiggsJTredeFJensenGWhat is collaborative reasoning?Adv Physiother200467083
  • ShadishWRCookTDCampbellDTExperimental and Quasi-Experimental Designs for Generalized Causal InferenceNew YorkHoughton Mifflin Company2001
  • DillmanDASmythJDChristianLMInternet, Mail and Mixed-Mode Surveys: The Tailored Design Method3rd edHoboken, New JerseyJohn Wiley and Sons Inc2009
  • JensenMPTurnerJARomanoJMWhat is the maximum number of levels needed in pain intensity measurement?Pain1994583873927838588
  • ChildsJDPivaSRFritzJMResponsiveness of the numeric pain rating scale in patients with low back painSpine200530111331133415928561
  • FairbankJCCouperJDaviesJBO’BrienJPThe Oswestry low back pain disability questionnairePhysiother198066271273
  • FairbankJCPynsentPBThe Oswestry disability indexSpine2000252940295211074683
  • WareJEKosinskiMBjornerJBTurner-BowkerDMGandekBMaruishMEUser’s Manual for the SF-36v2 Health Survey2nd edLincoln, RIQualityMetric Incorporated2007
  • MainCJWoodPLRHollisSSpanswickCCWaddellGThe Distress And Risk Assessment Method. A simple patient classification to identify distress and evaluate the risk of poor outcomeSpine19921742521531554
  • StraussACorbinJBasics of Qualitative Research: Grounded Theory Procedures and TechniquesNewbury Park, CASage Publications Inc1990
  • PattonMQQualitative Research and Evaluation Methods3rd edThousand Oaks, CASage Publications Inc2002
  • American College of Sports MedicineACSM’s Guidelines for Exercise Testing and Prescription5th edBaltimore, USAWilliams & Wilkins1995
  • KennedyDMRobartsSWoodhouseLPatients are satisfied with advanced practice physiotherapists in a role traditionally performed by orthopaedic surgeonsPhysiother Can20106229830521886368
  • RoyseDThyerBAPadgettDKLoganTKClient satisfactionProgram Evaluation: An Introduction3rd edToronto, CanadaBrooks/Cole Thomson Learning1996191212
  • HudakPLWrightJGThe characteristics of patient satisfaction measuresSpine200025243167317711124733
  • WareJESnyderMKWrightWRDaviesARDefining and measuring patient satisfaction with medical careEval Prog Plan19836247263
  • FerrisLEthe Health Services Research GroupA guide to direct measures of patient satisfaction in clinical practiceCan Med Assoc J1992146172717311596808
  • PascoeGCPatient satisfaction in primary health care: A literature review and analysisEval Prog Plan19836185210
  • HillJBirdHAHopkinsRLawtonCWrightVSurvey of satisfaction with care in a rheumatology out-patient clinicAnn Rheum Dis1992511951971550403
  • BakerRDevelopment of a questionnaire to assess patients’ satisfaction with consultations in general practiceBr J Gen Pract1990404874902282225
  • McClellanCMGreenwoodRBengerJREffect of an extended scope physiotherapy service of patient satisfaction and the outcome of soft tissue injuries in an adult emergency departmentEmerg Med J20062338438716627842
  • SladeSCKeatingJLMeasurement of patient experience and satisfaction of exercise programs for low back pain: A structured literature reviewPain Med2010111489149921199303
  • CampbellMFitzpatrickRHainesAFramework for design and evaluation of complex interventions to improve healthBMJ200032169469610987780
  • von KorffMMooreJCStepped care for back pain: Activating approaches for primary careAnn Int Med200113491191711346328
  • RubinDIEpidemiology and risk factors for spine painNeurol Clin200725235337117445733
  • WaddellGThe biopsychosocial modelWaddellGThe Backpain Revolution2nd edTorontoChurchill Livingston2004265282
  • GreenhalghSSelfeJRed Flags: A Guide to Identifying Serious Pathology of the SpineTorontoChurchill Livingstone2006
  • VerbeekJSengersMRiemensLHaafkensJPatient expectations of treatment for back pain. A systematic review of qualitative and quantitative studiesSpine200429202309231815480147
  • LintonSJMcCrackenLMVlaeyenJWReassurance: Help or hinder in the treatment of painPain200813458 Epub November 26, 200718035496
  • GoubertLCrombezGDanneelsLThe reluctance to generalize corrective experiences in chronic low back pain patients: A questionnaire study of dysfunctional cognitionsBehav Res Ther2005431055106715967176
  • JordanKPKadamKDHaywardsRPorcheretMYoungCCroftPAnnual consultation prevalence of regional musculoskeletal problems in primary care: An observational studyBMC Musculoskelet Disord2010111441471
  • LimKLJacobsPKlarenbachSA population-based analysis of healthcare utilization of persons with back disorders: Results from the Canadian Community Health Survey 2000–2001Spine200631221221816418643
  • du PlessisVBeshiriRBollmanRClemensonHDefinitions of “rural”Agricultural and Rural Working Paper Series No. 61OttawaStatistics Canada Agriculture Division2002