503
Views
0
CrossRef citations to date
0
Altmetric
ORIGINAL RESEARCH

Understanding the Nature and Sources of Conflict Among Healthcare Professionals in Nigeria: A Qualitative Study

ORCID Icon, ORCID Icon, & ORCID Icon
Pages 1979-1995 | Received 10 May 2022, Accepted 25 Jul 2022, Published online: 07 Sep 2022

References

  • Obiekwe O, Mobolade GO, Akinade ME. Team building and teamwork in organizations: implications to managers and employers in work places. IJMSSPCS. 2021;4(1):261–274.
  • Cheng AS, Kruger LE, Daniels SE. “Place” as an integrating concept in natural resource politics: propositions for a social science research Agenda. Soc Nat Resour. 2003;16(2):87–104. doi:10.1080/08941920309199
  • Rahim A, Bonoma TV. Managing Organizational conflict: a model for diagnosis and intervention. Psychol Rep. 1979;44(suppl 3):1323–1344. doi:10.2466/pr0.1979.44.3c.1323
  • Jehn KA. Enhancing effectiveness: an investigation of advantages and disadvantages of value-based intragroup conflict. Int J Conflict Manag. 1994;5(3):223–238. doi:10.1108/eb022744
  • Tekleab AG, Quigley NR, Tesluk PE. A longitudinal study of team conflict, conflict management, cohesion, and team effectiveness. Group Organ Manag. 2009;34(2):170–205. doi:10.1177/1059601108331218
  • Haraway DL, Haraway WM. Analysis of the effect of conflict management and resolution training on employee stress at a healthcare organization. Hosp Top. 2005;83(4):11–17. doi:10.3200/HTPS.83.4.11-18
  • Almost J, Doran D, Hall L, Laschinger H. Antecedents and consequences of intra-group conflict among nurses. J Nurs Manag. 2010;18(8):981–992. doi:10.1111/j.1365-2834.2010.01154.x
  • Ramsay MAE. Conflict in the health care workplace. J Health Care L Pol’y. 2001;14(2):138–139. doi:10.1080/08998280.2001.11927749
  • Brown J, Lewis L, Ellis K, Stewart M, Freeman T, Kaperski MJ. Conflict on inter-professional primary health care teams – can it be resolved? J Interprof Care. 2011;25(1):4–10. doi:10.3109/13561820.2010.497750
  • Malik ME, Nawab S, Naeem B, Danish QR. Job satisfaction and organizational commitment of university teachers in public sector of Pakistan. Int J Bus Manag. 2010;4(6):17–26.
  • Lukes S. Moral Conflict and politics. Clarendon press. Available from: https://www.philpapers.org/red/LUKMCA/. Accessed January 22, 2022.
  • Wokoma CU. The effects of industrial conflicts and strikes in Nigeria: a socio economic analysis. Int J Dev Manag Rev. 2011;6(1):32–40.
  • Liberati EG, Gorli M, Scaratti G. Invisible walls within multidisciplinary teams: disciplinary boundaries and their effects on integrated care. Soc Sci Med. 2016;150:31–39. doi:10.1016/j.socscimed.2015.12.002
  • Higazee MZ. Types and levels of conflicts experienced by nurses in the hospital setting. Health Sci J. 2015;9(6):1–6.
  • Olson PJ, Brasel KJ, Redmann AJ, Alexander GC, Schwarze ML. Surgeon-reported conflict with intensivists about postoperative goals of care. JAMA Surg. 2013;148(1):29–35. doi:10.1001/jamasurgery.2013.403
  • Nwobodo EO, Nwadinigwe UC, Anyehie UB, et al. Inter-professional conflict among healthcare teams in Nigeria: implications on quality of patient care. Res Sq. 2021. doi:10.21203/rs.3.rs-904216/v1
  • Oyibocha EO, Irinoye O, Sagua EO, Ogungide-Essien OT, Edeki JE, Okome OL. Sustainable healthcare system in Nigeria: vision, strategies and challenges. J Financ Econ. 2014;5(2):28–39.
  • Ademiluyi IA, Aluko-Arowolo SO. Infrastructural distribution of healthcare services in Nigeria: an overview. J Geogr Reg Plan. 2009;2(5):104–110.
  • Ephraim-Emmanuel BC, Adigwe A, Oyeghe R, Ogaji DS. Quality of health care in Nigeria: a myth or a reality. Int J Res Med Sci. 2018;6(9):2875–2881. doi:10.18203/2320-6012.ijrms20183621
  • Adigwe OP. Stakeholders’ perspective of role of policy and legislation in achieving medicines’ security. IJWPDS. 2020;6(66):66–73. doi:10.32861/ijwpds.66.66.73
  • Oleribe OO, Udofia D, Oladipo O, Ishola TA, Taylor-Robinson SD. Healthcare workers’ industrial action in Nigeria: a cross-sectional survey of Nigerian physicians. Hum Resour Health. 2018;16(1):1. doi:10.1186/s12960-018-0322-8
  • Oleribe OO, Ezieme IP, Oladipo O, Akinola EP, Udofia D, Taylor-Robinson SD. Industrial action by healthcare workers in Nigeria in 2013–2015: an inquiry into causes, consequences and control—a cross-sectional descriptive study. Hum Resour Health. 2016;14(1):1–10. doi:10.1186/s12960-016-0142-7
  • Adeloye D, David R, Olaogun A, Iseolorunkanmi A. Health workforce and governance: the crisis in Nigeria. Hum Resour Health. 2017;15(32):1–8. doi:10.1186/s12960-017-0205-4
  • Mohammed E. Perceptions of public sector pharmacists regarding their beliefs, attitudes towards teamwork. Walden Dissertations and Doctoral Studies; 2020. Available from: https://scholarworks.waldenu.edu/dissertations/8407. Accessed February 2, 2022.
  • Adeniji FO. Group-think among health workers; the Nigerian perspective. Researcher. 2010;2(5):1–4.
  • Lorngurum MT, Godowoli AH. The nature of competition and conflicts among healthcare professionals in Nigeria. Nig Hosp Pract. 2008;2(2):42–48. doi:10.4314/nhp.v2i2.41430
  • Mayaki S, Stewart M. Teamwork, professional identities, conflict, and industrial action in Nigerian healthcare. J Multidiscip Healthc. 2020;13:1223–1234. doi:10.2147/JMDH.S267116
  • Ukonu IO, Emerole GA. Conflict management and alternative dispute resolution mechanisms in the health sector: a case of University of Abuja Teaching Hospital. Int J Lit Lang Linguist. 2013;6:51–57.
  • Osaro E, Charles AT. Harmony in health sector: a requirement for effective healthcare delivery in Nigeria. Asian Pac J Trop Med. 2014;7(suppl1):51–55. doi:10.1016/S1995-7645(14)60196-6
  • Omisore AG, Adesoji OR, Abioye-Kuteyi EA. Inter-professionals rivalry in Nigeria’s health sector: a comparison of doctors and other health workers’ views at a secondary care center. Int Q Community Health Educ. 2017;38(1):9–16. doi:10.1177/0272684X17748892
  • Olajide A, Asuzu MC, Obembe T. Doctor-nurse conflict in Nigerian hospitals: causes and modes of expression. Br J Med Res. 2015;9(10):1–12. doi:10.9734/BJMMR/2015/15839
  • Mohammed ENA. Knowledge, causes, and experience of inter-professional conflict and rivalry among healthcare professionals in Nigeria. BMC Health Serv Res. 2022;22(1):320. doi:10.1186/s12913-022-07664-5
  • Streubert HJ, Carpenter DR. Qualitative Research in Nursing: Advancing the Humanistic Imperative. 2nd ed. Philadephia, PA: Lippincott and Wilkins; 1999.
  • Plager K. Interpretive phenomenology: embodiment, caring, and ethics in health and illness. In: Hermeneutic Phenomenology. Vol. 17. Thousand oaks: Sage; 1994:65–83.
  • Patton MQ. Qualitative Evaluation and Research Methods. 2nd ed. Sage Publications, Inc; 1990.
  • Moser A, Kortsjens I. Series: practical guidance to qualitative research. Part 3: sampling, data collection and analysis. Eur J Gen Pract. 2018;24(1):9–18. doi:10.1080/13814788.2017.1375091
  • Mason M. Sample size and saturation in Phd studies using qualitative interviews. Forum Qualitative Research Sozialforschung. Qual Soc Res. 2010;11(3):Art.8. doi:10.17169/fqs-11.3.1428
  • Longhurst R. Semi-structured interviews and focus groups. In: Clifford N, Cope M, Gillespie T, French S, editors. Key Methods in Geography. 3rd ed. Sage; 2016:143–156.
  • Colaizzi PF. Psychological research as the phenomenologist views it. In: Ronald SV, Mark K, editors. Existential-Phenomenological Alternatives for Psychology. Oxford University Press; 1978: 6 Available from: https://philpapers.org/rec/COLPRA-5. Accessed January 3, 2022.
  • Long AH, French DP, Brooks JM. Optimizing the value of the critical appraisal skills programme (CASP) tool for quality appraisal in qualitative evidence synthesis. Res Meth Med Health Sci. 2020;1(1):31–42. doi:10.1177/2632084320947559
  • Chinawa AT, Ndu AC, Arinze-Onyia SU, et al. Prevalence of psychological workplace violence among employees of a public tertiary health facility in Enugu, Southeast Nigeria. Niger J Clin Pract. 2020;23(1):103–109. doi:10.4103/njcp.njcp_160_19
  • Olaopa O, Adebayo O, Adufe I, et al. Conflict and conflict resolutions experienced in the Nigerian health sector: a qualitative report. Med Unvi. 2020;3(2):79–85. doi:10.2478/medu-2020-0009
  • Cassels A. Health sector reforms: key issues in less developed countries. J Int Dev. 1995;7(3):329–347. doi:10.1002/jid.3380070303
  • Alenoghena I, Aigbiremolen AO, Abejegah C, Eboreime E. Primary health care in Nigeria: strategies and constraints in implementation. Int J Community Res. 2014;3(3):74–79.
  • Ham C, Clark JM, Spurgeon P, Dickinson H, Armit K. Medical chief executives in the NHS: facilitators and barriers to their career progress. Coventry: Institute for Innovation and Improvement and the Academy of Medical Royal Colleges; 2010. Available from: https://research.birmingham.ac.uk/en/publications/medical-chief-executives-in-The-nhs-facilitators-and-barriers-to-. Accessed January 9, 2022.
  • Badejo O, Sagay H, Seye A, Van Belle S. Confronting power in low places: historical analysis of medical dominance and role-boundary negotiation between health professions in Nigeria. BMJ Glob Health. 2020;5(9):e003349. doi:10.1136/bmjgh-2020-003349
  • Isibor E, Kanmodi K, Adebayo O, et al. Exploring issues and challenges of leadership among early career doctors in Nigeria using a mixed-method approach: CHARTING Study. Eur J Investig Health Psychol Educ. 2020;10(1):441–454. doi:10.3390/ejihpe10010033
  • Berwick MD, Nolan TW. Physicians as leaders in improving healthcare. Ann Intern Med. 1998;128(4):289–292. doi:10.7326/0003-4819-128-4-199802150-00008
  • Alubo O, Hunduh V. Medical dominance and resistance in Nigeria’s health care system. Int J Health Serv. 2016;47(4):778–794. doi:10.1177/0020731416675981
  • Lasebikan OA, Ede O, Lasebikan NN, Anyaehie UE, Oguzie GC, Chukwujindu ED, Job satisfaction among health professionals in a federal tertiary hospital in Nigeria. Niger J Clin Pract. 2020;23:3. 371–375. doi:10.4103/njcp.njcp_292_19
  • Walt G, Gilson L. Reforming the health sector in developing countries: the central role of policy analysis. Health Policy Plan. 1994;9(4):353–370. doi:10.1093/heapol/9.4.353
  • Adeleye OA, Ofili AN. Strengthening intersectoral collaboration for primary health care in developing countries: can the health sector play broader roles? J Environ Public Health. 2010;2010:1–6. doi:10.1155/2010/272896
  • Wald HS. Optimizing resilience and wellbeing for healthcare professions trainees and healthcare professionals during public health crises–Practical tips for an ‘integrative resilience’ approach. Med Teach. 2020;42(7):744–755. doi:10.1080/0142159X.2020.1768230
  • Belrhiti Z, Van-Belle S, Criel B. How medical dominance and inter-professional conflicts undermine patient-centred care in hospitals: historical analysis and multiple embedded case study in Morocco. BMJ Glob Health. 2021;6(7):e006140. doi:10.1136/bmjgh-2021-006140
  • McCoy S, Bennett S, Witter S, et al. Salaries and incomes of health workers in sub-Saharan Africa. Lancet. 2008;371(9613):675–681. doi:10.1016/S0140-6736(08)60306-2
  • Osakede KO, Ijimakinwa SA. The effect of public sector health care workers strike: Nigeria experience. Rev Public Adm Manag. 2014;3(6):154–161.
  • Ogbonayya LU, Ogbonnaya CE, Adeoye-Sunday IM. The perception of health professions on causes of inter-professional conflict in a tertiary health institution in Abakaliki, southeast Nigeria. Niger J Med. 2007;16(2):161–168. doi:10.4314/njm.v16i2.37300