208
Views
0
CrossRef citations to date
0
Altmetric
ORIGINAL RESEARCH

Examining Ethnic Disparities in Digital Healthcare Services Utilization: Insights from Israel

ORCID Icon, , ORCID Icon &
Pages 3533-3544 | Received 22 Aug 2023, Accepted 24 Oct 2023, Published online: 16 Nov 2023

References

  • Sieck CJ, Sheon A, Ancker JS, Castek J, Callahan B, Siefer A. Digital inclusion as a social determinant of health. NPJ Digit Med. 2021;17(1):52. doi:10.1038/s41746-021-00413-8
  • Israel Ministry of Health. Digital Health: strategy. Hebrew. Available from: https://health.gov.il/PublicationsFiles/DigitalHealthStrategyApril2017.pdf. Accessed November 01, 2023.
  • Argent R, Daly A, Caulfield B. Patient involvement with home-based exercise programs: can connected health interventions influence adherence? JMIR mHealth uHealth. 2018;6(3):e8518. doi:10.2196/mhealth.8518
  • Dillingham R, Ingersoll K, Flickinger TE, et al. Positive Links: a mobile health intervention for retention in HIV care and clinical outcomes with 12-month follow-up. AIDS Patient Care STDS. 2018;32(6):241–250.
  • Pollock DA. Digital platforms as a method of invention for infection surveillance. Surg Infect. 2019;20(7):581–583. doi:10.1089/sur.2019.147
  • Singh K, Drouin K, Newmark LP, et al. Developing a framework for evaluating the patient engagement, quality, and safety of mobile health applications. Issue Brief. 2016;18(1):11.
  • Wang Y, Min J, Khuri J, et al. Effectiveness of mobile health interventions on diabetes and obesity treatment and management: systematic review of systematic reviews. JMIR mHealth uHealth. 2020;8(4):e15400. doi:10.2196/15400
  • Bolton RN, McColl-Kennedy JR, Cheung L, et al. Customer experience challenges: bringing together digital, physical and social realms. J Serv Manag. 2018;29(5):776–808. doi:10.1108/JOSM-04-2018-0113
  • McColl-Kennedy JR, Hogan SJ, Witell L, Snyder H. Co- creative customer practices: effects of health care customer value co- creation practices on well-being. J Bus Res. 2017;70:55–66. doi:10.1016/j.jbusres.2016.07.006
  • Kim H, Mahmood A, Goldsmith JV, Chang H, Kedia S, Chang CF. Access to broadband internet and its utilization for health information seeking and health communication among informal caregivers in the United States. J Med Syst. 2021;45(2):1–9. doi:10.1007/s10916-021-01708-9
  • Nwokeji U, Spaulding EM, Shan R, et al. Health information technology use among persons with self-reported atherosclerotic cardiovascular disease: analysis of the 2011–2018 National Health Interview Survey. J Med Internet Res. 2021;23(8):e23765. doi:10.2196/23765
  • Onyeaka H, Firth J, Kessler RC, Lovell K, Torous J. Use of smartphones, mobile apps and wearables for health promotion by people with anxiety or depression: an analysis of a nationally representative survey data. Psychiatry Res. 2021;304:114120. doi:10.1016/j.psychres.2021.114120
  • Onyeaka HK, Acquah I, Firth J, et al. Trends and factors associated with use of digital health technology among adults with serious psychological distress in the United States: a secondary data analysis of the National Health Interview Survey. Popul Med. 2022;10(4):1–7. doi:10.18332/popmed/145913
  • Mair FS, May C, O’Donnell C, Finch T, Sullivan F, Murray E. Factors that promote or inhibit the implementation of e-health systems: an explanatory systematic review. Bull World Health Organ. 2012;90(5):357–364. doi:10.2471/BLT.11.099424
  • Huxley CJ, Atherton H, Watkins JA, Griffiths F. Digital communication between clinician and patient and the impact on marginalised groups: a realist review in general practice. Br J Gen Pract. 2015;65(641):e813–21. doi:10.3399/bjgp15X687853.65/641/e813
  • Latulippe K, Hamel C, Giroux D. Social health Inequalities and eHealth: a literature review with qualitative synthesis of theoretical and empirical studies. J Med Internet Res. 2017;19(4):e136. doi:10.2196/jmir.6731
  • Norman CD, Skinner HA. eHEALS: the eHealth literacy scale. J Med Internet Res. 2006;8(4):e507. doi:10.2196/jmir.8.4.e27
  • Berkman ND, Davis TC, McCormack L. Health literacy: what is it? J Health Commun. 2010;31(S2):9–19. doi:10.1080/10810730.2010.499985
  • Ortiz DN. Digital health literacy. In Proceedings of the First Meeting of the WHO GCM/NCD Working Group on Health Literacy for NCDs; 2017.
  • Van Der Vaart R, Drossaert C. Development of the digital health literacy instrument: measuring a broad spectrum of health 1.0 and health 2.0 skills. J Med Internet Res. 2017;19(1):e27. doi:10.2196/jmir.6709
  • Marta E, Semedo G, Roque F, Ferreira PL, Herdeiro MT. Sociodemographic determinants of digital health literacy: a systematic review and meta-analysis. Int J Med Inform. 2023;177:105124. doi:10.1016/j.ijmedinf.2023.105124
  • Charness N, Boot WR. Aging and information technology use. Curr Dir Psychol Sci. 2009;18(5):253–258. doi:10.1111/j.1467-8721.2009.01647.x
  • Czaja SJ, Lee CC. The impact of aging on access to technology. Univ Access Inf Soc. 2006;5(4):341–349. doi:10.1007/s10209-006-0060-x
  • Werner JM, Carlson M, Jordan-Marsh M, Clark F. Predictors of computer use in community-dwelling, ethnically diverse older adults. Hum Factors. 2011;53(5):431–447. doi:10.1177/0018720811420840
  • Davis FD. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 1989;1(3):319–340. doi:10.2307/249008
  • Klonoff DC, Shang T, Zhang JY, Cengiz E, Mehta C, Kerr D. Digital connectivity: the sixth vital sign. J Diabetes Sci Technol. 2022;16(5):1303–1308. doi:10.1177/19322968211015241
  • Central Bureau of Statistics. Population - statistical abstract of Israel – no 71. Available from: https://www.cbs.gov.il/en/publications/Pages/2020/Population-Statistical-Abstract-of-Israel-2020-No-71.aspx. Accessed October 20, 2022.
  • Ghanem AA, Khatib I. The nationalisation of the Israeli ethnocratic regime and the Palestinian minority’s shrinking citizenship. Citizensh Stud. 2017;17(8):889–902. doi:10.1080/13621025.2017.1380651
  • Muhsen K, Green MS, Soskolne V, Neumark Y. Inequalities in non-communicable diseases between the major population groups in Israel: achievements and challenges. Lancet. 2017;389(10088):2531–2541.
  • Laron M, Penn N. Use and barriers to the use of telehealth services among the Arab population in Israel: Michal Laron. Eur J Public Health. 2022;32(Supplement_3):ckac131–181. doi:10.1093/eurpub/ckac131.181
  • Even-Zohar A, Ironi A, Ben-Yzhak R. Online digital health for the elder citizens in Maccabi Health Services. Gerontol Geriatr. 2017; 2:77–110. In Hebrew.
  • Wångdahl J, Dahlberg K, Jaensson M, Nilsson U. Arabic version of the electronic health literacy scale in Arabic-speaking individuals in Sweden: prospective psychometric evaluation study. J Med Internet Res. 2021;23(3):e24466. doi:10.2196/24466
  • Hayes AF. Mediation, moderation, and conditional process analysis. Introduction to mediation, moderation, and conditional process analysis: a regression-based approach; 2014:335–337.
  • Preacher KJ, Rucker DD, Hayes AF. Addressing moderated mediation hypotheses: theory, methods, and prescriptions. Multivariate Behav Res. 2007;42(1):185–227. doi:10.1080/00273170701341316
  • Dorot R Media influence matrix: Israel. CEU center for media, data and society; 2020. Available from: https://cmds.ceu.edu/sites/cmcs;ceu.hu/files/attachment/basicpage/1860/mimisraelfunding.pdf. Accessed August 20, 2022.
  • Hawley K. Trust and distrust between patient and doctor. J Eval Clin Pract. 2015;21(5):798–801. doi:10.1111/jep.12374
  • Kruse CS, Stein A, Thomas H, Kaur H. The use of electronic health records to support population health: a systematic review of the literature. J Med Syst. 2018;42(11):1–6. doi:10.1007/s10916-018-1075-6
  • Ali-Saleh O, Obeid S. Compliance with COVID-19 preventive guidelines among minority communities: the case of Israeli Arabs. J Racial Ethnic Health Disparities. 2022. doi:10.1007/s40615-022-01344-0
  • Satran C, Ali Selah O, Mashiach-Aizenberg M, Bord S. Stress and perceived discrimination among Israeli Arabs: the mediation role of threat and trust. Eur J Public Health. 2021;31(Supplement_3):ckab164–012. doi:10.1093/eurpub/ckab164.012
  • Ross J, Sebastian I, Beath C, Mocker M, Moloney K, Fonstad N. Designing and executing digital strategies: completed research paper. In Digital innovation at the crossroads: ICIS 2016, International Conference on Information Systems; December 11–14, 2016; Dublin, Ireland; 2016:1–17. Association for Information Systems.
  • Flores G. The impact of medical interpreter services on the quality of health care: a systematic review. Med Care Res Rev. 2005;62(3):255–299. doi:10.1177/1077558705275416
  • Grow RW, Sztajnkrycer MD, Moore BR. Language barriers as a reported cause of prehospital care delay in Minnesota. Prehosp Emerg Care. 2008;12(1):76–79. doi:10.1080/10903120701709878
  • Karliner LS, Jacobs EA, Chen AH, Mutha S. Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature. Health Serv Res. 2007;42(2):727–754. doi:10.1111/j.1475-6773.2006.00629.x
  • Koufaris M. Applying the technology acceptance model and flow theory to online consumer behavior. Inf Syst Res. 2002;13(2):205–223. doi:10.1287/isre.13.2.205.83