Caregivers’ Satisfaction of Teleconsultations and Associated Factors During COVID-19 Pandemic at Pediatric Clinics of Tikur Anbessa Specialized Hospital, Addis Ababa, Ethiopia: A Cross-Sectional Study

References

• Ftouni R, Aljardali B, Hamdanieh M, Ftouni L. challenges of telemedicine during the covid ‑ 19 pandemic. Syst Rev. 2022;22:1–21.
   Google Scholar
• Garfan S, Alamoodi AH, Zaidan BB, et al. Telehealth utilization during the Covid-19 pandemic: a systematic review. Comput Biol Med. 2021;138(April):104878. doi:10.1016/j.compbiomed.2021.104878
   PubMedGoogle Scholar
• March CA, Muzumdar R, Libman I. How do virtual visits compare? Parent satisfaction with pediatric diabetes telehealth during the COVID-19 pandemic. Front Clin Diabetes Healthc. 2022;2:1–6. doi:10.3389/fcdhc.2021.794493
   Google Scholar
• World Health Organization. Implementing telemedicine services during COVID-19: guiding principles and considerations for a stepwise approach WHO Regional Office for the Western Pacific; 2020:1–25. Available from: https://apps.who.int/iris/handle/10665/336862. Accessed May 5, 2023.
   Google Scholar
• Bloem BR, Dorsey EROM. The coronavirus disease 2019 crisis as catalyst for telemedicine for chronic neurological disorders opinion. Jama Neurol. 2020;77(8):927–928.
   PubMed Web of Science ®Google Scholar
• Ramaswamy A, Yu M, Drangsholt S, et al. Patient satisfaction with telemedicine during the COVID-19 pandemic: retrospective cohort study. Med Internet Res. 2020;22(9):1–9. doi:10.2196/20786
   Web of Science ®Google Scholar
• WHO. Health Telematics. Vol. 19. World Health Forum; 1998:216–217
   Google Scholar
• Sood S, Mbarika V, Jugoo S, et al. What is telemedicine? A collection of 104 peer-reviewed perspectives and theoretical underpinnings. Telemed e-Health. 2007;13(5):573–590. doi:10.1089/tmj.2006.0073
   PubMed Web of Science ®Google Scholar
• El-Mahalli AA, El-Khafif SH, Al-Qahtani MF. Successes and challenges in the implementation and application of telemedicine in the eastern province of Saudi Arabia. Perspect Health Inf Manag. 2012;9:1–27.
   PubMedGoogle Scholar
• Downes MJ, Mervin MC, Byrnes JM, Scuffham PA. Telephone consultations for general practice: a systematic review. Syst Rev. 2017;6(1):1–6. doi:10.1186/s13643-017-0529-0
   PubMedGoogle Scholar
• Hai-Lei L, Chan YC, Jian-Xiong Huang SWC. Pilot study using telemedicine video consultation for vascular patients’ care during the COVID-19 period. Telemed Vasc Care. 2020;68:76–82.
   Google Scholar
• Ogundipe EA, Caldwell B, Leavitt C, et al. Parent-reported experience with pediatric urology telemedicine visits during the COVID-19 pandemic. Front Urol. 2022;2:(June):1–8. doi:10.3389/fruro.2022.877521
   PubMedGoogle Scholar
• Sharawat IK, Panda PK. Caregiver satisfaction and effectiveness of teleconsultation in children and adolescents with migraine during the ongoing COVID-19 pandemic. J Child Neurol. 2021;36(4):296–303. doi:10.1177/0883073820968653
   PubMed Web of Science ®Google Scholar
• Wechsler LR, Tsao JW, Levine SR, et al. Teleneurology applications: report of the telemedicine work group of the American Academy of Neurology. Neurology. 2013;80(7):670–676. doi:10.1212/WNL.0b013e3182823361
   PubMed Web of Science ®Google Scholar
• Kidholm K, Ekeland AG, Jensen LK, et al. A model for assessment of telemedicine applications: mast. Int J Technol Assess Health Care. 2012;28(1):44–51. doi:10.1017/S0266462311000638
   PubMed Web of Science ®Google Scholar
• Whitten P, Love B. Patient and provider satisfaction with the use of telemedicine: overview and rationale for cautious enthusiasm. J Postgrad Med. 2005;51(4):294–300.
   PubMedGoogle Scholar
• Alkureishi MA, Lee WW, Lyons M, et al. Impact of electronic medical record use on the patient–doctor relationship and communication: a systematic review. J Gen Intern Med. 2016;31(5):548–560. doi:10.1007/s11606-015-3582-1
   PubMed Web of Science ®Google Scholar
• Katz SE, Spencer P, Stroebel C, Harnack L, Kastner J, Banerjee R. Patient and provider perspectives on pediatric telemedicine during the COVID-19 pandemic. Telemed Reports. 2021;2(1):293–297. doi:10.1089/tmr.2021.0032
   PubMedGoogle Scholar
• Magadmi MM, Kamel FO, Magadmi RM Patients’ perceptions and satisfaction regarding teleconsultations during the COVID-19 pandemic in Jeddah, Saudi Arabia; 2020:1–19.
   Google Scholar
• Parmanto B, Lewis AN, Graham KM, Bertolet MH. Development of the Telehealth Usability Questionnaire (TUQ). Int J Telerehabilitation. 2016;8(1):3–10. doi:10.5195/ijt.2016.6196
   PubMed Web of Science ®Google Scholar
• Staffieri SE, Mathew AA, Sheth SJ, Ruddle JB, Elder JE. Parent satisfaction and acceptability of telehealth consultations in pediatric ophthalmology: initial experience during the COVID-19 pandemic. J Am Assoc Pediatr Ophthalmol Strabismus. 2021;25(2):104–107. doi:10.1016/j.jaapos.2020.12.003
   Google Scholar
• Jones E, Kurman J, Delia E, et al. Parent satisfaction with outpatient telemedicine services during the COVID-19 pandemic: a repeated cross-sectional study. Front Pediatr. 2022;10:1–9.
   Web of Science ®Google Scholar
• Frigerio P, Del ML, Sotgiu A, De GC, Vignoli A. Parents’ satisfaction of tele ‑ rehabilitation for children with neurodevelopmental disabilities during the COVID ‑ 19 pandemic. BMC Prim Care. 2022;23(146):1–10. doi:10.1186/s12875-022-01747-2
   Google Scholar
• Nguyen TVF, Bosset JF, Monnier A, et al. Determinants of patient satisfaction in ambulatory oncology: a cross sectional study based on the OUT-PATSAT35 questionnaire. BMC Cancer. 2011;11. doi:10.1186/1471-2407-11-526
   PubMed Web of Science ®Google Scholar
• Adam A, Koranteng F, Galli A. Availability, accessibility, and impact of social support on breast cancer treatment among breast cancer patients in Kumasi, Ghana: a qualitative study. PLoS One. 2020;15(4):1–15. doi:10.1371/journal.pone.0231691
   Web of Science ®Google Scholar
• Bucholz EM, Strait KM, Dreyer RP, et al. Effect of low perceived social support on health outcomes in young patients with acute myocardial infarction: results from the VIRGO (variation in recovery: role of gender on outcomes of young AMI patients) study. J Am Heart Assoc. 2014;3(5):1–11. doi:10.1161/JAHA.114.001252
   Web of Science ®Google Scholar
• Qiu Y, Coulson S, McIntyre CW, Wile B, Filler G. Adolescent and caregiver attitudes towards telemedicine use in pediatric nephrology. BMC Health Serv Res. 2021;21(1):1–9. doi:10.1186/s12913-021-06506-0
   PubMed Web of Science ®Google Scholar
• Phuong JM, Penm J, Chaar B, Oldfield LD, Moles R. The impacts of medication shortages on patient outcomes: a scoping review. PLoS One. 2019;14(5):1–17. doi:10.1371/journal.pone.0215837
   Web of Science ®Google Scholar