1,361
Views
0
CrossRef citations to date
0
Altmetric
REVIEW

Medical Laboratories Quality Management and Challenges in Ethiopia: A Systematic Review

ORCID Icon, ORCID Icon, ORCID Icon, ORCID Icon, &
Pages 13-26 | Received 27 Nov 2022, Accepted 23 Feb 2023, Published online: 02 Mar 2023

References

  • World Health Organization. Laboratory Quality Management System: Handbook. World Health Organization; 2011.
  • Berte LM, Nevalainen DE. Quality management for the laboratory. Lab Med. 1996;27(4):232–235. doi:10.1093/labmed/27.4.232
  • Carlson RO, Amirahmadi F, Hernandez JS. A primer on the cost of quality for improvement of laboratory and pathology specimen processes. Am J Clin Pathol. 2012;138(3):347–354. doi:10.1309/AJCPSMQYAF6X1HUT
  • Joint W. CDC Conference on Health Laboratory Quality Systems. Geneva: World Health Organization; 2008.
  • Plebani M. The detection and prevention of errors in laboratory medicine. Ann Clin Biochem. 2010;47(2):101–110. doi:10.1258/acb.2009.009222
  • Saurav Patra M, Mukherjee B, Das AK. Pre-analytical errors in the clinical laboratory and how to minimize them. Int J Bioassays. 2013;2(3):551–553.
  • Simpson K, Kaluzny A, McLaughlin C. Total quality and the management of laboratories. Clin Lab Manage Rev. 1991;5(6):448–9, 52.
  • Westgard J, Barry P, Tomar R. Implementing total quality management (TQM) in health-care laboratories. Clin Lab Manage Rev. 1991;5(5):353–5, 8.
  • Sisay A, Gurmessa A, Liknew W. Factors affecting implementation of laboratory quality management system in Addis Ababa public health laboratories, Addis Ababa, Ethiopia. J Trop Dis Public Health. 2019;8:343.
  • Moher D, Shamseer L, Clarke M, et al. Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 statement. Syst Rev. 2015;4(1):1–9. doi:10.1186/2046-4053-4-1
  • Girma M, Deress T, Adane K. Laboratory Quality Management System and Quality Indicators Implementation Status as Perceived by Laboratory Professionals in Preparation for the Accreditation Process from Selected Government Hospitals of Ethiopia. Clin Lab. 2020;66:4. doi:10.7754/Clin.Lab.2019.190718
  • Mesfin EA, Taye B, Belay G, Ashenafi A. The status of medical laboratory towards of AFRO-WHO accreditation process in government and private health facilities in Addis Ababa, Ethiopia. Pan Af Med J. 2015;22:1. doi:10.11604/pamj.2015.22.136.7187
  • Mulleta D, Jaleta F, Banti H, et al. The Impact of Laboratory Quality Management System Implementation on Quality Laboratory Service Delivery in Health Center Laboratories of Oromia Region, Ethiopia. Pathol Lab Med Int. 2021;13:7. doi:10.2147/PLMI.S314656
  • Hiwotu TM, Ayana G, Mulugeta A, et al. Laboratory system strengthening and quality improvement in Ethiopia. Af j lab med. 2016;5(2):1–6.
  • Getahun MS, Yemanebrhane N, Desalegn DM, et al. Medical laboratory accreditation in a resource-limited district health centre laboratory, Addis Ababa, Ethiopia. Af J Lab Med. 2019;8(1):1–5.
  • Sisay A, Mindaye T, Tesfaye A, Abera E, Desale A. Assessing the outcome of Strengthening Laboratory Management Towards Accreditation (SLMTA) on laboratory quality management system in city government of Addis Ababa, Ethiopia. Pan Afr Med J. 2015;1:20.
  • Lulie AD, Hiwotu TM, Mulugeta A, et al. Perceptions and attitudes toward SLMTA amongst laboratory and hospital professionals in Ethiopia. Af J Lab Med. 2016;5(2):1–6.
  • Shiferaw MB, Hailu HA, Fola AA, et al. Tuberculosis laboratory diagnosis quality assurance among public health facilities in West Amhara Region, Ethiopia. PLoS One. 2015;10(9):e0138488. doi:10.1371/journal.pone.0138488
  • Mekonen A, Ayele Y, Berhan Y, Woldeyohannes D, Erku W, Sisay S. Factors which contributed for low quality sputum smears for the detection of acid fast bacilli (AFB) at selected health centers in Ethiopia: a quality control perspective. PLoS One. 2018;13(6):e0198947. doi:10.1371/journal.pone.0198947
  • Desalegn DM, Kitila KT, Balcha HM, et al. Misdiagnosis of pulmonary tuberculosis and associated factors in peripheral laboratories: a retrospective study, Addis Ababa, Ethiopia. BMC Res Notes. 2018;11(1):1–7. doi:10.1186/s13104-018-3414-6
  • Weldemhret L, Hailu A, Gebremedhn G, et al. Blinded rechecking of sputum smear microscopy performance in public health facilities in Tigray region, Northern Ethiopia: retrospective cross sectional study. PLoS One. 2020;15(10):e0239342. doi:10.1371/journal.pone.0239342
  • Tadesse H, Desta K, Kinde S, Hassen F, Gize A. Errors in the Hematology Laboratory at St Paul’s Hospital Millennium Medical College, Addis Ababa, Ethiopia BMC Research Notes. Int J Med. 2018;11(1):1–5.
  • Teka A, Kibatu G. Quality of liver and kidney function tests among public medical laboratories in western region of Amhara national regional state of Ethiopia. Ethiop J Health Sci. 2012;22(1):19–26.
  • Mengistu H, Abebe M, Gezahegn B, Tadesse A, Yismake W, Moges D. Performance evaluation of laboratory professionals on tuberculosis microscopy at Hawassa Town, Southern Ethiopia. Af J Microbiol Res. 2015;9(16):1132–1138. doi:10.5897/AJMR2015.7402
  • Habtamu Molla T, Aster T, Fatuma H. Frequency of Specimen Rejection and Associated Factors St. Paul’s Hospital Millennium Medical College, Addis Ababa Ethiopia; 2015.
  • Shiferaw MB, Yismaw G, Getachew H. Specimen rejections among referred specimens through referral network to the Amhara Public Health Institute for laboratory testing, Bahir Dar, Ethiopia. BMC Res Notes. 2018;11(1):1–6. doi:10.1186/s13104-018-3891-7
  • Gebreyes M, Sisay A, Tegen D, Asnake A, Wolde M. Evaluation of Laboratory Performance, Associated Factors and Staff Awareness Towards Achieving Turnaround Time in Tertiary Hospitals, Ethiopia. Ethiop J Health Sci. 2020;30:5. doi:10.4314/ejhs.v30i1.2
  • Shiferaw MB, Yismaw G. Magnitude of delayed turnaround time of laboratory results in Amhara Public Health Institute, Bahir Dar, Ethiopia. BMC Health Serv Res. 2019;19(1):1–6. doi:10.1186/s12913-019-4077-2
  • Desalegn DM, Abay S, Abebe A, et al. Quality of focused antenatal care laboratory services provided at public health facilities in Addis Ababa, Ethiopia. Qual Prim Care. 2017;26(3):81–89.
  • Abebe DD, Hassen SL, Temesgen MM. Patients’ satisfaction and quality of clinical laboratory services provision at public health facilities in northeast Ethiopia. medRxiv. 2022.
  • Hailu HA, Yalew A, Desale A, et al. Physicians’ satisfaction with clinical laboratory services at public hospitals in Ethiopia: a national survey. PLoS One. 2020;15(4):e0232178. doi:10.1371/journal.pone.0232178
  • Abebe DD, Temesgen MM, Abozin AT. Clinicians’ perceived quality of laboratory services provided at public hospitals and primary health centres in northeast Ethiopia. 2022.
  • Deress T, Million Y, Belachew T, Girma M. Customer satisfaction with clinical laboratory services provided by the Ethiopian health facilities: a systematic review and meta-analysis. 2020.
  • Bogale AL, Baye AY. Customer Satisfaction Survey as Quality Indicator on Laboratory Medicine Accreditation: the Case of EPHI National HIV Molecular Reference Laboratory. 2021.
  • Asemahagn M. Assessing the quality of tuberculosis laboratory services in selected public and private health facilities in Western Amhara, Ethiopia. J Med Diagn Meth. 2014;3(158):2. doi:10.4172/2168-9784.1000158
  • Dabaro D. Factors affecting tuberculosis case detection in Kersa district, south west Ethiopia. J Clin Tuberculosis Other Mycobacterial Dis. 2017;9:1–4. doi:10.1016/j.jctube.2017.08.003
  • Getachew A, Cheneke W, Asres Y, Bekele S, Kebede E. Assessment of coverage and quality of selected clinical chemistry tests among medical Laboratories of Health Facilities in Jimma zone, South West Ethiopia. J Trop Med. 2019;2019.
  • Mesfin EA, Taye B, Belay G, Ashenafi A, Girma V. Factors affecting quality of laboratory services in public and private health facilities in Addis Ababa, Ethiopia. Ejifcc. 2017;28(3):205.
  • Abebaw Y, Kebede A, Eshetu K, et al. Quality assurance practices in tuberculosis diagnostic health facilities in Ethiopia. PLoS One. 2022;17(6):e0269601. doi:10.1371/journal.pone.0269601
  • Weldu Y, Gebru H, Kahsay G, Teweldemedhn G, Hagos Y, Kahsay A. Standard operating procedure utilization for tuberculosis microscopy in Mekelle City, North Ethiopia. Am J Clin Pathol. 2017;147(1):83–88. doi:10.1093/ajcp/aqw196
  • Fenta DA, Ali MM. Factors affecting quality of laboratory result during ordering, handling, and testing of the patient’s specimen at hawassa university college of medicine and health science comprehensive specialized hospital. J Multidiscip Healthc. 2020;13:809. doi:10.2147/JMDH.S264671
  • Hailegiorgis B, Girma S, Melaku Z, et al. Laboratory malaria diagnostic capacity in health facilities in five administrative zones of Oromia Regional State, Ethiopia. Trop Med Int Health. 2010;15(12):1449–1457. doi:10.1111/j.1365-3156.2010.02646.x
  • Desale A, Taye B, Belay G, Nigatu A. Assessment of laboratory logistics management information system practice for HIV/AIDS and tuberculosis laboratory commodities in selected public health facilities in Addis Ababa, Ethiopia. Pan Af Med J. 2013;15:1. doi:10.11604/pamj.2013.15.46.1969
  • Shumbej T, Menu S, Gebru T, et al. Essential in-vitro laboratory diagnostic services provision in accordance with the WHO standards in Guragae zone primary health care unit level, South Ethiopia. Trop Dis Travel Med Vaccines. 2020;6(1):1–7. doi:10.1186/s40794-020-0101-0
  • Dellie E, Andargie Biks G, Asrade G, Gebremedhin T. Intentions to leave and associated factors among laboratory professionals working at Amhara National Regional State public hospitals, Ethiopia: an institution-based cross-sectional study. BMC Res Notes. 2019;12(1):1–7. doi:10.1186/s13104-019-4688-z
  • Tamil Selvi M, Implementing AS. QMS and accreditation standards in medical diagnostics for quality of services. Med Lab J. 2019;13(1):37–41. doi:10.29252/mlj.13.1.37
  • Schroeder LF, Amukele T. Medical laboratories in sub-Saharan Africa that meet international quality standards. Am J Clin Pathol. 2014;141(6):791–795. doi:10.1309/AJCPQ5KTKAGSSCFN
  • Musau S, McCarthy K, Okumu A, et al. Experience in implementing a quality management system in a tuberculosis laboratory, Kisumu, Kenya. Int J Tuberculosis Lung Dis. 2015;19(6):693–695. doi:10.5588/ijtld.14.0886
  • Tamil SM, Srinivas A. Evaluation of quality management systems implementation in medical diagnostic laboratories benchmarked for accreditation. J Med Lab Diagnosis. 2015;6(5):27–35. doi:10.5897/JMLD2015.0104
  • Carraro P, Plebani M. Errors in a stat laboratory: types and frequencies 10 years later. Clin Chem. 2007;53(7):1338–1342. doi:10.1373/clinchem.2007.088344
  • Aziz MA. External quality assessment for AFB smear microscopy. 2002.
  • Dale JC, Novis DA. Outpatient phlebotomy success and reasons for specimen rejection: a Q-Probes study. Arch Pathol Lab Med. 2002;126(4):416–419.
  • Bharadwaj S. Customer satisfaction leads to sustainable competitive advantage: with special reference to the Lalimou eco-tourism camp in Nameri national park. Int J Res Humanities Arts Literature. 2018;6(7):29–38.
  • Mekonen T, de Dieu Iragena J, Albert H, Kao K, Erni D, Onyebujoh PC. Implementation of quality management systems and progress towards accreditation of National Tuberculosis Reference Laboratories in Africa. Af J Lab Med. 2017;6(2):1–8.
  • Nwaokorie F, Ojo E. Overview of the implementation of quality management system in Nigerian medical laboratories. Univ Lagos J Basic Med Sci. 2021;6:548.
  • De Silva S, Gunarathna HT, Rajakulasooriya R, Thambavita D. Assessment of knowledge and practices related to technical requirements recommended by ISO 15189: 2012 standards among medical laboratory technology staff in tertiary care hospitals and institutions in Western Province, Sri Lanka. 2021.