References
- LakeETGermackHDViscardiMKMissed nursing care is linked to patient satisfaction: a cross-sectional study of US hospitalsBMJ Qual Saf201625535543
- YouLMAikenLHSloaneDMHospital nursing, care quality, and patient satisfaction: cross-sectional surveys of nurses and patients in hospitals in China and EuropeInt J Nurs Stud20135015416122658468
- FreshmanBRubinoLEmotional intelligence skills for maintaining social networks in healthcare organizationsHosp Top200482329
- PalHRPalATouraniPTheories of intelligenceEveryman’s Sci200439181186
- MayerJDDiPaoloMSaloveyPPerceiving affective content in ambiguous visual stimuli: a component of emotional intelligenceJ Pers Assess1990547727812348356
- GolemanDEmotional intelligence-“Duygusal Zeka.” Turkish TranslateYükselBS29th edIstabulVarlık2005
- FreshmanBRubinoLEmotional intelligence: a core competency for health care administratorsHealth Care Manag20022019
- McQueenACEmotional intelligence in nursing workJ Adv Nurs20044710110815186473
- TrivellasaPGerogiannisbVSvarnabSExploring work place implications of emotional intelligence (WLEIS) in hospitals: job satisfaction and turnover intentionsProc Soc Behav Sci201373701709
- RegoAGodinhoLMcqueenACunhaMPENurses’ emotional intelligence and caring behaviours: an empirical studyDocumentos de Trabalha em Gestao, Universidade De Aveiro, Departamento De Economia, Gestão E Engenharia Industrial2007119
- TuncerMDemiralpMRelationship between emotional intelligence and communication skills in nurses working in psychiatry clinics: a multicenter studyTAF Prev Med Bull2016155389395
- CodierEKookerBMShoultzJMeasuring the emotional intelligence of clinical staff nurses: an approach for improving the clinical care environmentNurs Admin Quart2008321814
- AkerjordetKSeverinssonEEmotional intelligence: a review of the literature with specific focus on empirical and epistemological perspectivesJ Clin Nurs2007161405141617655529
- BerglundCBGustafssonEJohanssonHNurse-led outpatient clinics in oncology care – Patient satisfaction, information and continuity of careEur J Oncol Nurs20151972473026071199
- EvansECExploring the nuances of nurse-patient interaction through concept analysis: impact on patient satisfactionNurs Sci Q201629627026660778
- SchutteNSMalouffJMHallLEDevelopment and validation of a measure of emotional intelligencePers Indiv Diff1998252167177
- TatarATokSSaltukogluGAdaptation of the revised schutte emotional intelligence scale into turkish and examination of its psychometric propertiesBull Clin Psychopharmacol2011214325338
- DemirYArslanGGEserIBir eğitim hastanesinde yatan hastaların hemşirelik hizmetlerinden memnuniyet düzeylerinin incelenmesiIstanbulÜniversitesi Florence Nightingale Hemşirelik Dergisi2011196876
- RegoAGodinhoLMcQueenAEmotional intelligence and caring behaviour in nursingServ Indus J201030914191437
- AlasadJAbu TabarNAbuRuzMEPatient satisfaction with nursing care: measuring outcomes in an international settingJ Nurs Admin201545563568
- ScottJHow healthcare leaders can increase emotional intelligenceRadiol Manage2013Suppl 11–16S6
- CarusoEMCisarNPipeTCreating a healing environment: an innovative educational approach for adopting Jean Watson’sTheory of Human CaringNurs Admın Q200832126132
- AdamsKLIselerJIThe relationship of bedside nurses’ emotional intelligence with quality of careJ Nurs Care Qual201429217418124356579
- KarakasSAKucukogluSBir Eğitim Hastanesinde Çalışan Hemşirelerin Duygusal Zeka DüzeyleriAnadolu Hemşirelik ve Sağlık Bilimleri Dergisi201114813
- AtillaGCarikciİHErdemRHastanelerde Duygusal Zeka-Hasta Memnuniyeti İlişkisi: Isparta İl Merkezi ÖrneğiAfyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi201315101119
- SpagnolaSZaboraJBrintzenhofeSzocKThe Satisfaction with Life Domains Scale for Breast Cancer (SLDS-BC)Breast J2003946347114616940
- JunEYOhHPatient needs and satisfaction with nursing care after day surgery based on a patient-centered care frameworkClin Nurs Res Epub2016224
- TekinFFindikUYLevel of perception of individualized care and satisfaction with nursing in orthopaedic surgery patientsOrthop Nurs20153437137426575511
- ÖzerAÇakılESağlık Hizmetlerinde Hasta Memnuniyetini Etkileyen FaktörlerTıp Araştırmaları Dergisi20075140143
- ArslanYürümezoğlu HKoçkarCYataklı tedavi kurumlarında çalışan hemşirelerin iş doyumları ve hastaların hemşirelik hizmetinden memnuniyetiYayınlanmamış Yüksek Lisans Tezi, Dokuz Eylül Üniversitesi Sağlık Bilimleri Enstitüsüİzmir2007