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Patient Preference and Adherence Volume 12, 2018 - Issue
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Original Research

Reliability and validity of an indicator system used to evaluate outpatient and inpatient satisfaction in Chinese hospitals

Jun Zhang1 Department of Neurology, Peking University People’s Hospital, Beijing, China
,
Feng Zhou2 Department of Data Science, Tsinghua University, Beijing, China
,
Xiaoxiang Ge3 Office of Academic Affairs, Army Military Medical University, Chongqing, China
,
Xu Ran4 Department of Research and Development, Chongqing Hospital Management Limited Company (Doctor-Patient Experience Research Base, National Health and Family Planning Commission of the People’s Republic of China), Chongqing, China
,
Yeping Li4 Department of Research and Development, Chongqing Hospital Management Limited Company (Doctor-Patient Experience Research Base, National Health and Family Planning Commission of the People’s Republic of China), Chongqing, China
,
Si Chen5 Department of Epidemiology and Biostatistics, School of Public Health, Peking University, Beijing, China, [email protected]
,
Xiaotong Dai5 Department of Epidemiology and Biostatistics, School of Public Health, Peking University, Beijing, China, [email protected]
,
Dafang Chen5 Department of Epidemiology and Biostatistics, School of Public Health, Peking University, Beijing, China, [email protected]Correspondence[email protected]
&
Baoguo Jiang6 Department of Orthopedics, Peking University People’s Hospital, Beijing, China, [email protected]Correspondence[email protected]
 show all
Pages 2527-2536 | Published online: 29 Nov 2018

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