Older patients’ preferences and views related to non-face-to-face diabetes chronic care management: a qualitative study from southeast Louisiana

References

• CDC. National diabetes statistics report, 2017. Centers for disease control and prevention. Estimates of diabetes and its burden in the united states web site. Available from: https://www.cdc.gov/diabetes/pdfs/data/statistics/national-diabetes-statistics-report.pdf. Published 2017 Accessed 121, 2018.
   Google Scholar
• Global, regional, and national comparative risk assessment of. 79 behavioural, environmental and occupational, and metabolic risks or clusters of risks, 1990-2015: a systematic analysis for the global burden of disease study 2015. Lancet. 2016;388(10053):1659–1724. doi:10.1016/S0140-6736(16)31679-827733284
   PubMed Web of Science ®Google Scholar
• AGS. Guidelines for improving the care of the older person with diabetes mellitus. J Am Geriatr Soc. 2003;51(5s):265–280.12558726
   PubMed Web of Science ®Google Scholar
• Schurrer J, O’Malley A, Wilson C, McCall N, Jain N. Evaluation of the Diffusion and Impact of the Chronic Care Management Services: Final Report. Washington, DC: Mathematica Policy Research Institute; 2017.
   Google Scholar
• Osman O, Sherifali D, Stolee P, Heckman G. Diabetes management in long-term care: an exploratory study of the current practices and processes to managing frail elderly persons with type 2 diabetes. Can J Diabetes. 2016;40(1):17–30. doi:10.1016/j.jcjd.2015.10.00526827683
   PubMed Web of Science ®Google Scholar
• Myers CA, Slack T, Broyles ST, Heymsfield SB, Church TS, Martin CK. Diabetes prevalence is associated with different community factors in the diabetes belt versus the rest of the United States. Obesity (Silver Spring). 2017;25(2):452–459. doi:10.1002/oby.2195928009108
   PubMed Web of Science ®Google Scholar
• Brett J, Staniszewska S, Mockford C, et al. Mapping the impact of patient and public involvement on health and social care research: a systematic review. Health Expect. 2014;17(5):637–650. doi:10.1111/j.1369-7625.2012.00795.x22809132
   PubMed Web of Science ®Google Scholar
• NCATS. Patient and Community Engagement. National Center for Advancing Translational Science. Available from: https://ncats.nih.gov/engagement. Published 2018 Updated 1126, 2018 Accessed 121, 2018.
   Google Scholar
• Maurer M, Dardess P, Carman K, Fraizier K, Smeeding L. Guide to Patient and Family Engagement: Environmental Scan Report. Rockville, MD: Agency for Healthcare Research and Quality; 2012.
   Google Scholar
• Iliffe S, McGrath T, Mitchell D. The impact of patient and public involvement in the work of the Dementias & Neurodegenerative Diseases Research Network (DeNDRoN): case studies. Health Expect. 2013;16(4):351–361. doi:10.1111/j.1369-7625.2011.00728.x21902772
   PubMed Web of Science ®Google Scholar
• Chrvala CA, Sherr D, Lipman RD. Diabetes self-management education for adults with type 2 diabetes mellitus: a systematic review of the effect on glycemic control. PubMed - NCBI. Patient Educ Couns. 2016;99(6):926–943. doi:10.1016/j.pec.2016.07.00426658704
   PubMed Web of Science ®Google Scholar
• Fisher L, Polonsky WH, Hessler D, Potter MB. A practical framework for encouraging and supporting positive behaviour change in diabetes. PubMed - NCBI. Diabet Med. 2017;34(12):1658–1666. doi:10.1111/dme.1351328636745
   PubMed Web of Science ®Google Scholar
• Boarini R, Kolev A, McGregor A. Measuring Well-Being and Progress in Countries at Different Stages of Development: Towards a More Universal Conceptual Framework. Paris: Organisation for Economic Cooperation and Development (OECD); 2014.
   Google Scholar
• Walters BH, Adams SA, Nieboer AP, Bal R. Disease management projects and the chronic care model in action: baseline qualitative research. BMC Health Serv Res. 2012;12:114. doi:10.1186/1472-6963-12-11422578251
   PubMed Web of Science ®Google Scholar
• Ernecoff NC, Witteman HO, Chon K, et al. Key stakeholders’ perceptions of the acceptability and usefulness of a tablet-based tool to improve communication and shared decision making in ICUs. J Crit Care. 2016;33:19–25. doi:10.1016/j.jcrc.2016.02.00227037049
   PubMed Web of Science ®Google Scholar
• Ciechanowski P, Katon WJ. The interpersonal experience of health care through the eyes of patients with diabetes. Soc Sci Med. 2006;63(12):3067–3079. doi:10.1016/j.socscimed.2006.08.00216997440
   PubMed Web of Science ®Google Scholar
• Wong EL, Woo J, Hui E, Chan C, Chan WL, Cheung AW. Primary care for diabetes mellitus: perspective from older patients. Patient Prefer Adherence. 2011;5:491–498. doi:10.2147/PPA.S1868722003287
   PubMed Web of Science ®Google Scholar
• Trief PM, Sandberg J, Izquierdo R, et al. Diabetes management assisted by telemedicine: patient perspectives. Telemed J E Health. 2008;14(7):647–655. doi:10.1089/tmj.2008.003718817493
   PubMed Web of Science ®Google Scholar
• Bayliss EA, Edwards AE, Steiner JF, Main DS. Processes of care desired by elderly patients with multimorbidities. Fam Pract. 2008;25(4):287–293. doi:10.1093/fampra/cmn04018628243
   PubMed Web of Science ®Google Scholar
• Ancker JS, Witteman HO, Hafeez B, Provencher T, Van de Graaf M, Wei E. The invisible work of personal health information management among people with multiple chronic conditions: qualitative interview study among patients and providers. J Med Internet Res. 2015;17(6):e137. doi:10.2196/jmir.438126043709
   PubMed Web of Science ®Google Scholar
• Gammon D, Berntsen GK, Koricho AT, Sygna K, Ruland C. The chronic care model and technological research and innovation: a scoping review at the crossroads. J Med Internet Res. 2015;17(2):e25. doi:10.2196/jmir.354725677200
   PubMed Web of Science ®Google Scholar
• Davy C, Bleasel J, Liu H, Tchan M, Ponniah S, Brown A. Factors influencing the implementation of chronic care models: a systematic literature review. BMC Fam Pract. 2015;16:102. doi:10.1186/s12875-015-0319-526286614
   PubMed Web of Science ®Google Scholar
• Small N, Bower P, Chew-Graham CA, Whalley D, Protheroe J. Patient empowerment in long-term conditions: development and preliminary testing of a new measure. BMC Health Serv Res. 2013;13:263. doi:10.1186/1472-6963-13-43823835131
   PubMed Web of Science ®Google Scholar
• Bond GE, Rechholtz L, Bosa C, Impert C, Barker S. Program evaluation of sea mar’s chronic care program for latino and caucasian patients with type 2 diabetes: providers and staff perspectives. J Multidiscip Healthc. 2012;5:241–248. doi:10.2147/JMDH.S3548923055743
   PubMedGoogle Scholar
• Del Valle KL, McDonnell ME. Chronic care management services for complex diabetes management: a practical overview. Curr Diab Rep. 2018;18(12):135. doi:10.1007/s11892-018-1107-030343337
   PubMed Web of Science ®Google Scholar
• Timpel P, Lang C, Wens J, et al. Individualising chronic care management by analysing patients’ needs - a mixed method approach. Int J Integr Care. 2017;17(6):2. doi:10.5334/ijic.3067
   Web of Science ®Google Scholar
• Garg SK, Lyles CR, Ackerman S, et al. Qualitative analysis of programmatic initiatives to text patients with mobile devices in resource-limited health systems. BMC Med Inform Decis Mak. 2016;16:16. doi:10.1186/s12911-016-0258-726851941
   PubMed Web of Science ®Google Scholar
• Lie SS, Karlsen B, Oord ER, Graue M, Oftedal B. Dropout from an ehealth intervention for adults with type 2 diabetes: a qualitative study. J Med Internet Res. 2017;19(5):e187. doi:10.2196/jmir.747928559223
   PubMedGoogle Scholar
• Kadu MK, Stolee P. Facilitators and barriers of implementing the chronic care model in primary care: a systematic review. BMC Fam Pract. 2015;16:12. doi:10.1186/s12875-014-0219-025655401
   PubMed Web of Science ®Google Scholar
• O’Malley AS, Tynan A, Cohen GR, Kemper N, Davis MM. Coordination of care by primary care practices: strategies, lessons and implications. Res Brief. 2009;(12):1–16.
   Google Scholar
• Jones JA, Reeve CA. Factors influencing the use of clinical guidelines by general practitioners working in a setting of complex multimorbidity: a case study by interviews. BMC Fam Pract. 2018;19(1):157. doi:10.1186/s12875-018-0787-530205819
   PubMed Web of Science ®Google Scholar
• Drouin H, Walker J, McNeil H, Elliott J, Stolee P. Measured outcomes of chronic care programs for older adults: a systematic review. BMC Geriatr. 2015;15:139. doi:10.1186/s12877-015-0136-726503159
   PubMed Web of Science ®Google Scholar
• Stellefson M, Dipnarine K, Stopka C. The chronic care model and diabetes management in US primary care settings: a systematic review. Prev Chronic Dis. 2013;10:E26. doi:10.5888/pcd10.13001623428085
   PubMed Web of Science ®Google Scholar
• Thompson CA. CMS expands Medicare’s chronic care management services. Am J Health Syst Pharm. 2018;75(4):165–166. doi:10.2146/news18001129436460
   PubMed Web of Science ®Google Scholar
• Robeznieks A. ‘The right direction’. Primary-care docs see promise in CMS’ proposed pay for non face-to-face work. Mod Healthc. 2013;43(28):6–7, 1.
   Google Scholar
• Yeager VA, Wharton MK, Monnette A, et al. non-face-to-face chronic care management: a qualitative study assessing the implementation of a new CMS reimbursement strategy. Popul Health Manag. 2018. doi:10.1089/pop.2017.0196
   Web of Science ®Google Scholar
• Bazzano AN, Wharton MK, Monnette A, et al. Barriers and facilitators in implementing non-face-to-face chronic care management in an elderly population with diabetes: a qualitative study of physician and health system perspectives. J Clin Med. 2018;7:11. doi:10.3390/jcm7110451
   Web of Science ®Google Scholar
• Tong A, Sainsbury P, Craig J. Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups. Int J Qual Health Care. 2007;19(6):349–357. doi:10.1093/intqhc/mzm01817872937
   PubMed Web of Science ®Google Scholar
• Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol. 2006;3(2):77–101. doi:10.1191/1478088706qp063oa
   Google Scholar
• Seawright J, Gerring J. Case selection techniques in case study research:a menu of qualitative and quantitative options. Polit Res Q. 2008;61(2):294–308. doi:10.1177/1065912907313077
   Web of Science ®Google Scholar
• Glasson NM, Larkins SL, Crossland LJ. What do patients with diabetes and providers think of an innovative Australian model of remote diabetic retinopathy screening? A qualitative study. BMC Health Serv Res. 2017;17(1):158. doi:10.1186/s12913-017-2045-228222770
   PubMed Web of Science ®Google Scholar
• Hipwell AE, Sturt J, Lindenmeyer A, et al. Attitudes, access and anguish: a qualitative interview study of staff and patients’ experiences of diabetic retinopathy screening. BMJ Open. 2014;4(12):e005498. doi:10.1136/bmjopen-2014-005498
   PubMed Web of Science ®Google Scholar
• Lewis MA, Williams PA, Fitzgerald TM, et al. Improving the implementation of diabetes self-management: findings from the Alliance to Reduce Disparities in Diabetes. Health Promot Pract. 2014;15(2 Suppl):83S–91S.25359254
   PubMedGoogle Scholar
• Valerio MA, Kanjirath PP, Klausner CP, Peters MC. A qualitative examination of patient awareness and understanding of type 2 diabetes and oral health care needs. Diabetes Res Clin Pract. 2011;93(2):159–165. doi:10.1016/j.diabres.2011.03.03421514966
   PubMed Web of Science ®Google Scholar
• Vimalananda VG, Dvorin K, Fincke BG, Tardiff N, Bokhour BG. Patient, primary care provider, and specialist perspectives on specialty care coordination in an integrated health care system. J Ambul Care Manage. 2018;41(1):15–24. doi:10.1097/JAC.000000000000021929176459
   PubMed Web of Science ®Google Scholar
• Vachon B, Huynh AT, Breton M, et al. Patients’ expectations and solutions for improving primary diabetes care. Int J Health Care Qual Assur. 2017;30(6):554–567. doi:10.1108/IJHCQA-07-2016-010628714833
   PubMedGoogle Scholar
• Shortell SM, Poon BY, Ramsay PP, et al. A multilevel analysis of patient engagement and patient-reported outcomes in primary care practices of accountable care organizations. J Gen Intern Med. 2017;32(6):640–647. doi:10.1007/s11606-016-3934-528160187
   PubMed Web of Science ®Google Scholar