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Patient Preference and Adherence Volume 13, 2019 - Issue
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Original Research

Does “hospital loyalty” matter? Factors related to the intention of using a mobile app

Yun-Hsuan Lin1 Department of Nursing, Ching Kuo Institute of Management and Health, Keelung, Taiwan;2 Department of Nursing, School of Nursing, National Yang-Ming University, Taipei, TaiwanORCID Iconhttps://orcid.org/0000-0001-9141-3967
ORCID Icon,
Jong-Long Guo3 Department of Health Promotion and Health Education, College of Education, National Taiwan Normal University, Taipei, Taiwan
,
Hsiao-Pei Hsu2 Department of Nursing, School of Nursing, National Yang-Ming University, Taipei, Taiwan
,
Li-Shu Yang4 Department of Nursing, Mackay Junior College of Medicine, Nursing, and Management, Taipei, Taiwan
,
Ya-Lin Fu2 Department of Nursing, School of Nursing, National Yang-Ming University, Taipei, Taiwan;4 Department of Nursing, Mackay Junior College of Medicine, Nursing, and Management, Taipei, Taiwan
&
Chiu-Mieh Huang5 Institute of Clinical Nursing, School of Nursing, National Yang-Ming University, Taipei, TaiwanCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-9143-9972
ORCID Icon
Pages 1283-1294 | Published online: 31 Jul 2019

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  • Astuti HJ, Nagase K. Patient loyalty to healthcare organizations: relationship marketing and satisfaction. Int J Manage Marketing Res. 2014;7(2):39–56.
  • Davis FD. Perceived usefulness, perceived ease of use, and user acceptance of information technology. Manage Inf Syst Q. 1989;13(3):319–340. doi:10.2307/249008
  • Wang YS, Lin HH, Luarn P. Predicting consumer intention to use mobile service. Inf Syst J. 2006;16:157–179. doi:10.1111/j.1365-2575.2006.00213.x

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