Patient Preference and Satisfaction with the Use of Telemedicine for Glycemic Control in Patients with Type 2 Diabetes: A Review

References

• International Diabetes Federation. IDF Diabetes Atlas. 9th Edition. 2019.
   Google Scholar
• Roth GA, Abate D, Abate KH, et al. Global, regional, and national age-sex-specific mortality for 282 causes of death in 195 countries and territories, 1980–2017: a systematic analysis for the global burden of disease study 2017. Lancet. 2018;392(10159):1736–1788.
   PubMed Web of Science ®Google Scholar
• American Diabetes Association. Implications of the United Kingdom prospective diabetes study. Diabetes Care. 2002;25(suppl1):s28–s32. doi:10.2337/diacare.25.2007.S28
   Google Scholar
• King P, Peacock I, Donnelly R. The UK prospective diabetes study (UKPDS): clinical and therapeutic implications for type 2 diabetes. Br J Clin Pharmacol. 1999;48(5):643–648. doi:10.1046/j.1365-2125.1999.00092.x
   PubMed Web of Science ®Google Scholar
• Rodríguez-Gutiérrez R, Montori VM. Glycemic control for patients with type 2 diabetes mellitus: our evolving faith in the face of evidence. Circ Cardiovasc Qual Outcomes. 2016;9(5):504–512. doi:10.1161/CIRCOUTCOMES.116.002901
   Web of Science ®Google Scholar
• Harris M. Challenges in diabetes management. Aust Fam Physician. 2008;37(9):716–720.
   Google Scholar
• Association AT. Telehealth basics. Available from: https://www.americantelemed.org/resource/why-telemedicine/. Accessed August 1, 2020.
   Google Scholar
• Lee SWH, Ooi L, Lai YK. Telemedicine for the management of glycemic control and clinical outcomes of type 1 diabetes mellitus: a systematic review and meta-analysis of randomized controlled studies. Front Pharmacol. 2017;8:330. doi:10.3389/fphar.2017.00330
   Web of Science ®Google Scholar
• Lee SWH, Chan CKY, Chua SS, Chaiyakunapruk N. Comparative effectiveness of telemedicine strategies on type 2 diabetes management: a systematic review and network meta-analysis. Sci Rep. 2017;7(1):12680. doi:10.1038/s41598-017-12987-z
   Web of Science ®Google Scholar
• Chakranon P, Lai YK, Tang YW, Choudhary P, Khunti K, Lee SWH. Distal technology interventions in people with diabetes: an umbrella review of multiple health outcomes. Diabet Med. 2020;37(12):1966–1976. doi:10.1111/dme.14156
   PubMed Web of Science ®Google Scholar
• Chongmelaxme B, Lee S, Dhippayom T, Saokaew S, Chaiyakunapruk N, Dilokthornsakul P. The effects of telemedicine on asthma control and patients’ quality of life in adults: a systematic review and meta-analysis. J Allergy Clin Immunol Pract. 2019;7(1):199–216.e111. doi:10.1016/j.jaip.2018.07.015
   PubMed Web of Science ®Google Scholar
• Lee P, Greenfield G, Pappas Y. Patients’ Perception of Using Telehealth for Type 2 Diabetes Management: A Phenomenological Study. 2018.
   Google Scholar
• Barbosa CD, Balp -M-M, Kulich K, Germain N, Rofail D. A literature review to explore the link between treatment satisfaction and adherence, compliance, and persistence. Patient Prefer Adherence. 2012;6:39–48. doi:10.2147/PPA.S24752
   PubMed Web of Science ®Google Scholar
• Duke DC, Barry S, Wagner DV, Speight J, Choudhary P, Harris MA. Distal technologies and type 1 diabetes management. Lancet Diabetes Endocrinol. 2018;6(2):143–156. doi:10.1016/S2213-8587(17)30260-7
   Web of Science ®Google Scholar
• Fleming GA, Petrie JR, Bergenstal RM, Holl RW, Peters AL, Heinemann L. Diabetes digital app technology: benefits, challenges, and recommendations. a consensus report by the European association for the study of diabetes (EASD) and the American diabetes association (ADA) diabetes technology working group. Diabetologia. 2020;63(2):229–241. doi:10.1007/s00125-019-05034-1
   Web of Science ®Google Scholar
• Siminerio L, Ruppert K, Huber K, Toledo FG. Telemedicine for reach, education, access, and treatment (TREAT): linking telemedicine with diabetes self-management education to improve care in rural communities. Diabetes Educ. 2014;40(6):797–805. doi:10.1177/0145721714551993
   Web of Science ®Google Scholar
• Yip MP, Mackenzie A, Chan J. Patient satisfaction with telediabetes education in Hong Kong. J Telemed Telecare. 2002;8(1):48–51. doi:10.1258/1357633021937460
   Web of Science ®Google Scholar
• Long AF, Gambling T, Young RJ, Taylor J, Mason JM. Acceptability and satisfaction with a telecarer approach to the management of type 2 diabetes. Diabetes Care. 2005;28(2):283–289. doi:10.2337/diacare.28.2.283
   PubMed Web of Science ®Google Scholar
• Georgsson M, Staggers N. Quantifying usability: an evaluation of a diabetes mHealth system on effectiveness, efficiency, and satisfaction metrics with associated user characteristics. J Am Med Inform Assoc. 2016;23(1):5–11. doi:10.1093/jamia/ocv099
   PubMed Web of Science ®Google Scholar
• Gabarron E, Dorronzoro E, Bradway M, Rivera-Romero O, Wynn R, Årsand E. Preferences and interests of diabetes social media users regarding a health-promotion intervention. Patient Prefer Adherence. 2018;12:2499–2506. doi:10.2147/PPA.S184369
   Web of Science ®Google Scholar
• Veazie SWK, Gilbert J, Paynter R, et al. Mobile Applications for Self-Management of Diabetes. Technical Brief No. 31. (Prepared by the Scientific Resource Center Under Contract Nos. 290-2012-0004-C and 290-2017-00003-C). AHRQ Publication No 18-EHC010-EF Rockville, MD. Agency for Healthcare Research and Quality; 2018.
   Google Scholar
• Jeffrey B, Bagala M, Creighton A, et al. Mobile phone applications and their use in the self-management of type 2 diabetes mellitus: a qualitative study among app users and non-app users. Diabetol Metab Syndr. 2019;11(1):84. doi:10.1186/s13098-019-0480-4
   PubMed Web of Science ®Google Scholar
• Lee JY, Chan CKY, Chua SS, et al. Using telemedicine to support care for people with type 2 diabetes mellitus: a qualitative analysis of patients’ perspectives. BMJ Open. 2019;9(10):e026575–e026575. doi:10.1136/bmjopen-2018-026575
   Web of Science ®Google Scholar
• Rodríguez-Fortúnez P, Franch-Nadal J, Fornos-Pérez JA, Martínez-Martínez F, de Paz HD, Orera-Peña ML. Cross-sectional study about the use of telemedicine for type 2 diabetes mellitus management in Spain: patient’s perspective. The EnREDa2 study. BMJ Open. 2019;9(6):e028467. doi:10.1136/bmjopen-2018-028467
   PubMed Web of Science ®Google Scholar
• Wade-Vuturo AE, Mayberry LS, Osborn CY. Secure messaging and diabetes management: experiences and perspectives of patient portal users. J Am Med Inform Assoc. 2012;20(3):519–525. doi:10.1136/amiajnl-2012-001253
   Web of Science ®Google Scholar
• Rho MJ, Kim SR, Kim HS, et al. Exploring the relationship among user satisfaction, compliance, and clinical outcomes of telemedicine services for glucose control. Telemed J E Health. 2014;20(8):712–720. doi:10.1089/tmj.2013.0309
   Web of Science ®Google Scholar
• Gordon HS, Solanki P, Bokhour BG, Gopal RK. I’m not feeling like i’m part of the conversation patients’ perspectives on communicating in clinical video telehealth visits. J Gen Intern Med. 2020;35(6):1751–1758. doi:10.1007/s11606-020-05673-w
   Web of Science ®Google Scholar
• Center PR. Tech Adoption Climbs Among Older Adults. 2017.
   Google Scholar
• Torbjørnsen A, Ribu L, Rønnevig M, Grøttland A, Helseth S. Users’ acceptability of a mobile application for persons with type 2 diabetes: a qualitative study. BMC Health Serv Res. 2019;19(1):641. doi:10.1186/s12913-019-4486-2
   Web of Science ®Google Scholar
• Buysse H, Coremans P, Pouwer F, Ruige J. Sustainable improvement of HbA1c and satisfaction with diabetes care after adding telemedicine in patients on adaptable insulin regimens: results of the TeleDiabetes randomized controlled trial. Health Informatics J. 2019;26(1):628–641. doi:10.1177/1460458219844369
   Web of Science ®Google Scholar
• Baptista S, Trawley S, Pouwer F, Oldenburg B, Wadley G, Speight J. What do adults with type 2 diabetes want from the “perfect” app? Results from the second diabetes MILES: Australia (MILES-2) study. Diabetes Technol Ther. 2019;21(7):393–399. doi:10.1089/dia.2019.0086
   Web of Science ®Google Scholar
• Adu MD, Malabu UH, Malau-Aduli AEO, Malau-Aduli BS. Users’ preferences and design recommendations to promote engagements with mobile apps for diabetes self-management: multi-national perspectives. PLoS One. 2018;13(12):e0208942. doi:10.1371/journal.pone.0208942
   PubMed Web of Science ®Google Scholar
• Lee JY, Lee SWH. Telemedicine cost-effectiveness for diabetes management: a systematic review. Diabetes Technol Ther. 2018;20(7):492–500. doi:10.1089/dia.2018.0098
   Web of Science ®Google Scholar
• Boels AM, Vos RC, Hermans TGT, et al. What determines treatment satisfaction of patients with type 2 diabetes on insulin therapy? An observational study in eight European countries. BMJ Open. 2017;7(7):e016180. doi:10.1136/bmjopen-2017-016180
   PubMed Web of Science ®Google Scholar
• Andrews SM, Sperber NR, Gierisch JM, et al. Patient perceptions of a comprehensive telemedicine intervention to address persistent poorly controlled diabetes. Patient Prefer Adherence. 2017;11:469–478. doi:10.2147/PPA.S125673
   Web of Science ®Google Scholar
• Lopez JMS, Katic BJ, Fitz-Randolph M, Jackson RA, Chow W, Mullins CD. Understanding preferences for type 2 diabetes mellitus self-management support through a patient-centered approach: a 2-phase mixed-methods study. BMC Endocr Disord. 2016;16(1):41. doi:10.1186/s12902-016-0122-x
   Web of Science ®Google Scholar
• Kebede MM, Pischke CR, Popular D. Apps and the impact of diabetes app use on self-care behaviour: a survey among the digital community of persons with diabetes on social media. Front Endocrinol (Lausanne). 2019;10:135. doi:10.3389/fendo.2019.00135
   Web of Science ®Google Scholar
• McMillan KA, Kirk A, Hewitt A, MacRury S. A systematic and integrated review of mobile-based technology to promote active lifestyles in people with type 2 diabetes. J Diabetes Sci Technol. 2017;11(2):299–307. doi:10.1177/1932296816656018
   Google Scholar
• Ronda MCM, Dijkhorst-Oei L-T, Rutten GEHM. Patients’ experiences with and attitudes towards a diabetes patient web portal. PLoS One. 2015;10(6):e0129403–e0129403. doi:10.1371/journal.pone.0129403
   Web of Science ®Google Scholar
• Welch G, Balder A, Zagarins S. Telehealth program for type 2 diabetes: usability, satisfaction, and clinical usefulness in an urban community health center. Telemed J E Health. 2015;21(5):395–403. doi:10.1089/tmj.2014.0069
   PubMed Web of Science ®Google Scholar
• El-Gayar O, Timsina P, Nawar N, Eid W. Mobile applications for diabetes self-management: status and potential. J Diabetes Sci Technol. 2013;7(1):247–262. doi:10.1177/193229681300700130
   PubMedGoogle Scholar
• Center PR. Mobile Technology and Home Broadband 2019. 2019.
   Google Scholar
• Martinez PR. A Qualitative Study on Patient Perceptions Towards mHealth Technology Among High Risk, Chronic Disease Patients. 2015.
   Google Scholar
• Byambasuren O, Beller E, Glasziou P. Current knowledge and adoption of mobile health apps among Australian general practitioners: survey study. JMIR Mhealth Uhealth. 2019;7(6):e13199–e13199. doi:10.2196/13199
   PubMed Web of Science ®Google Scholar
• Liu Y, Ren W, Qiu Y, Liu J, Yin P, Ren J. The use of mobile phone and medical apps among general practitioners in Hangzhou City, Eastern China. JMIR Mhealth Uhealth. 2016;4(2):e64–e64. doi:10.2196/mhealth.4508
   PubMed Web of Science ®Google Scholar
• Sun R, Burke LE, Saul MI, Korytkowski MT, Li D, Sereika SM. Use of a patient portal for engaging patients with type 2 diabetes: patterns and prediction. Diabetes Technol Ther. 2019;21(10):546–556. doi:10.1089/dia.2019.0074
   Web of Science ®Google Scholar
• Reed ME, Huang J, Graetz I, et al. Patient characteristics associated with choosing a telemedicine visit vs office visit with the same primary care clinicians. JAMA Netw Open. 2020;3(6):e205873–e205873. doi:10.1001/jamanetworkopen.2020.5873
   PubMed Web of Science ®Google Scholar
• Park H, Chon Y, Lee J, Ie J C, Yoon KH. Service design attributes affecting diabetic patient preferences of telemedicine in South Korea. Telemed J E Health. 2011;17(6):442–451. doi:10.1089/tmj.2010.0201
   Web of Science ®Google Scholar
• Röhling M, Redaélli M, Simic D, et al. TeDia - a telemedicine-based treatment model for inpatient and interprofessional diabetes care. Diabetes Metab Syndr Obes. 2019;12:2479–2487. doi:10.2147/DMSO.S229933
   Web of Science ®Google Scholar
• Leigh S, Ashall-Payne L. The role of health-care providers in mHealth adoption. Lancet Glob Health. 2019;1(2):e58–e59. doi:10.1016/S2589-7500(19)30025-1
   Web of Science ®Google Scholar
• Nguyen M, Waller M, Pandya A, Portnoy JA. Review of patient and provider satisfaction with telemedicine. Curr Allergy Asthma Rep. 2020;20(11):72. doi:10.1007/s11882-020-00969-7
   PubMed Web of Science ®Google Scholar
• Unnikrishnan AG. Artificial intelligence in health care: focus on diabetes management. Indian J Endocrinol Metab. 2019;23(5):503–506. doi:10.4103/ijem.IJEM_549_19
   Google Scholar
• Doraiswamy S, Abraham A, Mamtani R, Cheema S. Use of telehealth during the COVID-19 pandemic: scoping review. J Med Internet Res. 2020;22(12):e24087. doi:10.2196/24087
   PubMed Web of Science ®Google Scholar
• Koonin L, Hoots B, Tsang C, et al. Trends in the use of telehealth during the emergence of the COVID-19 pandemic — United States, january–march 2020. MMWR Morb Mortal Wkly Rep. 2020;69(43):1595–1599. doi:10.15585/mmwr.mm6943a3
   PubMed Web of Science ®Google Scholar