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Patient Preference and Adherence Volume 15, 2021 - Issue
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Original Research

Service Quality Improvement of Outpatient Blood Collection by Lean Management

Shui Fu1 Department of Clinical Laboratory, The First People's Hospital of Yuhang District, Hangzhou, Hangzhou, Zhejiang, 311100, People’s Republic of China
,
Xian-Guo Wu2 Department of Clinical Laboratory, The Second Affiliated Hospital Zhejiang University School Medicine, Hangzhou, Zhejiang, 310009, People’s Republic of China
,
Liang Zhang1 Department of Clinical Laboratory, The First People's Hospital of Yuhang District, Hangzhou, Hangzhou, Zhejiang, 311100, People’s Republic of China
,
Li-Feng Wu1 Department of Clinical Laboratory, The First People's Hospital of Yuhang District, Hangzhou, Hangzhou, Zhejiang, 311100, People’s Republic of China
,
Zhang-Mei Luo1 Department of Clinical Laboratory, The First People's Hospital of Yuhang District, Hangzhou, Hangzhou, Zhejiang, 311100, People’s Republic of China
&
Qi-Lei Hu1 Department of Clinical Laboratory, The First People's Hospital of Yuhang District, Hangzhou, Hangzhou, Zhejiang, 311100, People’s Republic of ChinaCorrespondence[email protected]
Pages 1537-1543 | Published online: 09 Jul 2021

References

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