981
Views
3
CrossRef citations to date
0
Altmetric
Original Research

Psychological Safety and Affective Commitment Among Chinese Hospital Staff: The Mediating Roles of Job Satisfaction and Job Burnout

, , , ORCID Icon, ORCID Icon &
Pages 1573-1585 | Published online: 23 Jun 2022

References

  • Meyer JP, Allen NJ. A three complement conceptualization of organizational commitment. Hum Resour Manag Rev. 1991;1(1):64–89. doi:10.1016/1053-4822(91)90011-Z
  • Meyer JP, Stanley DJ, Herscovitch L, Topolnytsky L. Affective, continuance, and normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences. J Vocat Behav. 2002;61(1):20–52. doi:10.1006/jvbe.2001.1842
  • Koo B, Yu J, Chua B-L, Lee S, Han H. Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry. J Qual Assur Hosp Tour. 2020;21(4):371–401. doi:10.1080/1528008X.2019.1663572
  • Horwitz SK, Horwitz IB. The effects of organizational commitment and structural empowerment on patient safety culture. J Health Organ Manag. 2017;31(1):10–27. doi:10.1108/JHOM-07-2016-0150
  • Akar H. The relationships between quality of work life school alienation burnout affective commitment and organizational citizenship. A study on teachers. Eur J Educ Res. 2018;7(2):169–180. doi:10.12973/eu-jer.7.2.169
  • Meyer JP, Maltin ER. Employee commitment and well-being: a critical review, theoretical framework and research agenda. J Vocat Behav. 2010;77(2):323–337. doi:10.1016/j.jvb.2010.04.007
  • Liu C, Bartram T, Casimir G, Leggat SG. The link between participation in management decision-making and quality of patient care as perceived by Chinese doctors. Public Manag Rev. 2015;17(10):1425–1443. doi:10.1080/14719037.2014.930507
  • Fleig-Palmer MM, Rathert C. Interpersonal mentoring and its influence on retention of valued health care workers: the moderating role of affective commitment. Health Care Manage Rev. 2015;40(1):56–64. doi:10.1097/HMR.0000000000000011
  • Leong L, Huang SY, Hsu J. An empirical study on professional commitment, organizational commitment and job involvement in Canadian accounting firms; 2003;2.
  • Wallace. Professional and organizational commitment: compatible or incompatible? Acad Press. 1993;42(3):333–349.
  • Hoff T, Lee DR, Prout K. Organizational commitment among physicians: a systematic literature review. Health Serv Manag Res. 2021;34(2):99–112. doi:10.1177/0951484820952307
  • Lyman B, Gunn MM, Mendon CR. New graduate registered nurses’ experiences with psychological safety. J Nurs Manag. 2020;28(4):831–839. doi:10.1111/jonm.13006
  • Takase M, Yamashita N, Oba K. Nurses’ leaving intentions: antecedents and mediating factors. J Adv Nurs. 2008;62(3):295–306. doi:10.1111/j.1365-2648.2007.04554.x
  • Edmondson A. Psychological safety and learning behavior in work teams. Adm Sci Q. 1999;44(2):350–383. doi:10.2307/2666999
  • Clercq DD, Rius IB. Organizational commitment in Mexican small and medium‐sized firms: the role of work status, organizational climate, and entrepreneurial orientation. J Small Bus Manag. 2007;45(4):467–490. doi:10.1111/j.1540-627X.2007.00223.x
  • Rathert C, Ishqaidef G, May DR. Improving work environments in health care: test of a theoretical framework. Health Care Manage Rev. 2009;34(4):334–343. doi:10.1097/HMR.0b013e3181abce2b
  • Basit AA. Trust in supervisor and job engagement: mediating effects of psychological safety and felt obligation. J Psychol. 2017;151(8):701–721. doi:10.1080/00223980.2017.1372350
  • Kirk-Brown A, Dijk PV. An examination of the role of psychological safety in the relationship between job resources, affective commitment and turnover intentions of Australian employees with chronic illness. Int J Hum Res Manag. 2016;27(14):1626–1641. doi:10.1080/09585192.2015.1053964
  • Baik D, Zierler B. Clinical nurses’ experiences and perceptions after the implementation of an interprofessional team intervention: a qualitative study. J Clin Nurs. 2019;28(3–4):430–443. doi:10.1111/jocn.14605
  • Merandi J, Liao N, Lewe D, et al. Deployment of a second victim peer support program: a replication study. Pediatr Qual Saf. 2017;2(4):e031. doi:10.1097/pq9.0000000000000031
  • Nielsen MB, Mearns K, Matthiesen SB, Eid J. Using the job demands-resources model to investigate risk perception, safety climate and job satisfaction in safety critical organizations. Scand J Psychol. 2011;52(5):465–475. doi:10.1111/j.1467-9450.2011.00885.x
  • Kim M-J, Kim B-J. Analysis of the importance of job insecurity, psychological safety and job satisfaction in the CSR-performance link. Sustainability. 2020;12(9):3514. doi:10.3390/su12093514
  • Yanchus NJ, Derickson R, Moore SC, Bologna D, Osatuke K. Communication and psychological safety in veterans health administration work environments. J Health Organ Manag. 2014;28(6):754–776. doi:10.1108/JHOM-12-2012-0241
  • Stühlinger M, Schmutz JB, Grote G. I Hear You, but Do I Understand? The relationship of a shared professional language with quality of care and job satisfaction. Front Psychol. 2019;10:1310. doi:10.3389/fpsyg.2019.01310
  • Benevene P, Dal Corso L, De Carlo A, Falco A, Carluccio F, Vecina ML. Ethical leadership as antecedent of job satisfaction, affective organizational commitment and intention to stay among volunteers of non-profit organizations. Front Psychol. 2018;9:2069. doi:10.3389/fpsyg.2018.02069
  • Ampofo ET. Mediation effects of job satisfaction and work engagement on the relationship between organisational embeddedness and affective commitment among frontline employees of star–rated hotels in Accra. J Hosp Tourism Manag. 2020;44:253–262. doi:10.1016/j.jhtm.2020.06.002
  • Tannenbaum SI, Mathieu JE, Salas E, Cannon-Bowers JA.Meeting trainees’ expectations: the influence of training fulfillment on the development of commitment, self-efficacy, and motivation. J Appl Psychol. 1991;76(6):759–769. doi:10.1037/0021-9010.76.6.759
  • Chang CS, Chang HH. Effects of internal marketing on nurse job satisfaction and organizational commitment: example of medical centers in Southern Taiwan. J Nurs Res. 2007;15(4):265–274. doi:10.1097/01.JNR.0000387623.02931.a3
  • Ho WH, Chang CS, Shih YL, Liang RD. Effects of job rotation and role stress among nurses on job satisfaction and organizational commitment. BMC Health Serv Res. 2009;9(1):8. doi:10.1186/1472-6963-9-8
  • Cordes CL, Dougherty TWA. Review and an integration of research on job burnout. Acad Manag Rev. 1993;18(4):621–656. doi:10.2307/258593
  • Maslach C, Jackson SE. The measurement of experienced burnout. J Occup Behav. 1981;2(2):99–113. doi:10.1002/job.4030020205
  • Aronsson G, Theorell T, Grape T, et al. A systematic review including meta-analysis of work environment and burnout symptoms. BMC Public Health. 2017;17(1):264. doi:10.1186/s12889-017-4153-7
  • Swendiman RA, Edmondson AC, Mahmoud NN. Burnout in surgery viewed through the lens of psychological safety. Ann Surg. 2019;269(2):234–235. doi:10.1097/SLA.0000000000003019
  • Kahn WA. Psychological conditions of personal engagement and disengagement at work. Acad Manag J. 1990;33(4):692–724.
  • Ortega A, Sánchez-Manzanares M, Gil F, Rico R. Team learning and effectiveness in virtual project teams: the role of beliefs about interpersonal context. Span J Psychol. 2010;13(1):267–276. doi:10.1017/S113874160000384X
  • Spence Laschinger HK, Leiter M, Day A, Gilin D. Workplace empowerment, incivility, and burnout: impact on staff nurse recruitment and retention outcomes. J Nurs Manag. 2009;17(3):302–311. doi:10.1111/j.1365-2834.2009.00999.x
  • Obrenovic B, Jianguo D, Khudaykulov A, Khan MAS. Work-family conflict impact on psychological safety and psychological well-being: a job performance model. Front Psychol. 2020;11:475. doi:10.3389/fpsyg.2020.00475
  • Halbesleben JR, Neveu JP, Paustian-Underdahl SC, Westman M. Getting to the “COR”: understanding the role of resources in conservation of resources theory. J Manage. 2014;40(5):1334–1364. doi:10.1177/0149206314527130
  • Liu C, Cao J, Zhang P. Investigating the relationship between work-to-family conflict, job burnout, job outcomes, and affective commitment in the construction industry. Int J Environ Res Public Health. 2020;17(16):5995. doi:10.3390/ijerph17165995
  • Tabor W, Madison K, Marler LE, Kellermanns FW. The effects of spiritual leadership in family firms: a conservation of resources perspective. J Bus Ethics. 2020;163:729–743.
  • Alarcon GM. A meta-analysis of burnout with job demands, resources, and attitudes. J Vocat Behav. 2011;79(2):549–562.
  • Eisenberger R, Huntington R, Hutchison S, Sowa D. Perceived organizational support. J Appl Psychol. 1986;71(3):500–507. doi:10.1037/0021-9010.71.3.500
  • Hobfoll SE, Halbesleben J, Neveu JP, Westman M. Conservation of resources in the organizational context: the reality of resources and their consequences. Annu Rev Organ Psychol Organ Behav. 2018;5(1):103–128. doi:10.1146/annurev-orgpsych-032117-104640
  • Hobfoll SE. The Ecology of Stress. New York: Hemisphere; 1988.
  • Alcover CM, Chambel MJ, Fernández JJ, Rodríguez F. Perceived organizational support-burnout-satisfaction relationship in workers with disabilities: the moderation of family support. Scand J Psychol. 2018;59(4):451–461. doi:10.1111/sjop.12448
  • Zeng X, Zhang X, Chen M, Liu J, Wu C. The influence of perceived organizational support on police job burnout: a moderated mediation model. Front Psychol. 2020;11:948. doi:10.3389/fpsyg.2020.00948
  • Meyer JP, Allen NJ, Smith CA. Commitment to organizations and occupations: extension and test of a three-component conceptualization. J Appl Psychol. 1993;78(4):538–551. doi:10.1037/0021-9010.78.4.538
  • Weiss D, Dawis R, England G. Manual for the Minnesota satisfaction question; 1967:Vol XXII.
  • Jackson SE Maslach burnout inventory-human service survey (MBI-HSS). 1996.
  • Chaoping L, Kan S, Zhengxue L, Li L, Yue Y. An investigation on job burnout of doctor and nurse. Chin J Clin Psychol. 2003;03:170–172.
  • Eisenberger R, Cummings J, Armeli S, Lynch P. Perceived organizational support, discretionary treatment, and job satisfaction. J Appl Psychol. 1997;82(5):812–820. doi:10.1037/0021-9010.82.5.812
  • Hayes AF. Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach. New York: The Guilford Press; 2013.
  • Miller JW, Stromeyer WR, Schwieterman MA. Extensions of the Johnson-Neyman technique to linear models with curvilinear effects: derivations and analytical tools. Multivariate Behav Res. 2013;48(2):267–300. doi:10.1080/00273171.2013.763567
  • Liu X, Yang S, Yao Z. Silent counterattack: the impact of workplace bullying on employee silence. Front Psychol. 2020;11:572236. doi:10.3389/fpsyg.2020.572236
  • Baumeister RF, Bratslavsky E, Finkenauer C, Vohs KD. Bad is stronger than good. Rev Gen Psychol. 2001;5(4):323–370. doi:10.1037/1089-2680.5.4.323
  • Hur WM, Han SJ, Yoo JJ, Moon TW. The moderating role of perceived organizational support on the relationship between emotional labor and job-related outcomes. Manag Decis. 2015;53(3):605–624. doi:10.1108/MD-07-2013-0379
  • Riggle RJ, Edmondson DR, Hansen JD. A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. J Bus Res. 2008;62(10):1027–1030. doi:10.1016/j.jbusres.2008.05.003
  • Abou Hashish EA. Relationship between ethical work climate and nurses’ perception of organizational support, commitment, job satisfaction and turnover intent. Nurs Ethics. 2017;24(2):151–166. doi:10.1177/0969733015594667
  • Al-Mansour K. Stress and turnover intention among healthcare workers in Saudi Arabia during the time of COVID-19: can social support play a role? PLoS One. 2021;16(10):e0258101. doi:10.1371/journal.pone.0258101
  • Falatah R. The impact of the Coronavirus disease (COVID-19) pandemic on nurses’ turnover intention: an integrative review. Nurs Rep. 2021;11(4):787–810. doi:10.3390/nursrep11040075
  • Liu W, Zhao S, Shi L, et al. Workplace violence, job satisfaction, burnout, perceived organisational support and their effects on turnover intention among Chinese nurses in tertiary hospitals: a cross-sectional study. BMJ Open. 2018;8(6):e019525. doi:10.1136/bmjopen-2017-019525
  • Guo H, Guo H, Yang Y, Sun B. Internal and external factors related to burnout among iron and steel workers: a cross-sectional study in Anshan, China. PLoS One. 2015;10(11):e0143159. doi:10.1371/journal.pone.0143159
  • Li X, Zhang Y, Yan D, Wen F, Zhang Y. Nurses’ intention to stay: the impact of perceived organizational support, job control and job satisfaction. J Adv Nurs. 2020;76(5):1141–1150. doi:10.1111/jan.14305
  • Wayoi DS, Margana M, Prasojo LD, Habibi A. Dataset on Islamic school teachers’ organizational commitment as factors affecting job satisfaction and job performance. Data Brief. 2021;37:107181. doi:10.1016/j.dib.2021.107181
  • Markovits Y, Davis AJ, Fay D, Dick R. The link between job satisfaction and organizational commitment: differences between public and private sector employees. Int Public Manag J. 2010;13(2):177–196. doi:10.1080/10967491003756682