References
- Australian Commission on Safety and Quality in Health Care (ACSQHC)National Safety and Quality Health Services Standards, 2012SydneyACSQHC2012 Available from: https://www.safety-andquality.gov.au/wp-content/uploads/2011/09/NSQHS-Standards-Sept-2012.pdfAccessed July 16, 2018
- WaltonMDo The Right Thing. A New Way to Manage MistakesAustralian and New Zealand College of Anaesthetists20034149
- AllanAMunroBOpen Disclosure: A Review of the LiteratureJoondalupEdith Cowan University2008 Available from: https://www.ecu.edu.au/__data/assets/pdf_file/0005/685274/86_Allan_OD_Literature_Review.pdfAccessed October 22, 2018
- BirksYEntwistleVHarrisonRBosanquetKWattIIedemaRBeing open about unanticipated problems in health care: the challenges of uncertaintiesJ Health Serv Res Policy2015201 Suppl546025472990
- IedemaRSorensenRManiasEPatients’ and family members’ experiences of open disclosure following adverse eventsInt J Qual Health Care200820642143218801752
- HarrisonRBirksYBosanquetKIedemaREnacting open disclosure in the UK National Health Service: a qualitative explorationJ Eval Clin Pract201723471371828220984
- WaltonMHarrisonRSmith-MerryJDisclosure of adverse events: a data linkage study reporting patient experiences among Australian adults aged ≥ 45 yearsAust Health Rev Epub2018426
- McDonnellWMGuentherENarrative review: do state laws make it easier to say “I’m sorry?”Ann Intern Med20081491181181519047028
- FinlayAStewartCParkerMOpen disclosure: ethical, professional and legal obligations and the way forward for regulationMed J Aust2013198844544823641998
- Australian Commission on Safety and Quality in Health Care (ACSQHC)National Safety and Quality Health Services Standards2nd edSydneyAustralian Commission on Safety and Quality in Health Care2017 Available from: https://www.safetyandquality.gov.au/our-work/assessment-to-the-nsqhs-standards/nsqhs-standards-second-edition/Accessed July 16, 2018
- Australian Commission on Safety and Quality in Health Care (ACSQHC)Australian Open Disclosure FrameworkSydneyACSQHC2013 Available from: https://www.safetyandquality.gov.au/wp-content/uploads/2013/03/Australian-Open-Disclosure-Framework-Feb-2014.pdfAccessed July 16, 2018
- New South Wales HealthOpen disclosure policy2014 Available from: https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2014_028.pdfAccessed July 16, 2018
- Government of Western Australia, Department of HealthOpen disclosure policy statement2015 Available from: https://ww2.health.wa.gov.au/About-us/Policy-frameworks/Clinical-Governance-Safety-and-Quality/Mandatory-requirements/WA-Open-Disclosure-PolicyAccessed July 16, 2018
- Government of South Australia, SA HealthPatient incident management and open disclosure: policy directive2016 Available from: http://www.sahealth.sa.gov.au/wps/wcm/connect/89e269804e341fb5b45ffcc0934 3dd7f/corrected+Patient+Incident+management+and+OD_final+29-9-17+.pdf?MOD=AJPERES&CACHEID=ROOTWORKSPACE-89e269804e341fb5b45ffcc09343dd7f-lXKGZe-Accessed July 16, 2018
- WaltonMMHarrisonRKellyPPatients’ reports of adverse events: a data linkage study of Australian adults aged 45 years and overBMJ Qual Saf2017269743750
- IedemaRJormCWakefieldJRyanCDunnSPractising open disclosure: clinical incident communication and systems improvementSociol Health Illn200931226227718983420
- IedemaRMallockNSorensenRFinal Report: Evaluation of the Pilot of the National Open Disclosure StandardSydneyUniversity of Technology, Sydney2008 Available from: https://www.safetyan-dquality.gov.au/wp-content/uploads/2012/04/Evaluation-of-Pilot-of-the-National-Open-Disclosure-Standard-Final-Report-Nov-2007.pdfAccessed January 15, 2019
- GallagherTHDenhamCRLeapeLLAmoriGLevinsonWDisclosing unanticipated outcomes to patients: the art and practiceJ Patient Saf200733158165
- BirksYHarrisonRBosanquetKAn exploration of the implementation of open disclosure of adverse events in the UK: a scoping review and qualitative explorationHealth Serv Deliv Res20142201196
- BraunVClarkeVTerryGThematic analysisQual Res Clin Health Psychol20142495114
- McDonaldTBHelmchenLASmithKMResponding to patient safety incidents: the “seven pillars”BMJ Qual Saf2010196e11
- WuAGallagherTHIedemaRDisclosing close calls to patients and their familiesWuAThe Value of Close CallsOakbrook Terrace, ILJoint Commission US2010
- WaltonMKerridgeIDo no harm: is it time to rethink the Hippocratic Oath?Med Educ2014481172724330113
- Brigham and Women’s HospitalCenter for professionalism and peer support Available from: https://www.brighamandwomens.org/medical-professionals/center-for-professionalism-and-peer-support/disclosure-and-apologyAccessed October 22, 2018
- MannionRBlenkinsoppJPowellMKey informant interviews. Understanding the knowledge gaps in whistleblowing and speaking up in health care: narrative reviews of the research literature and formal inquiries, a legal analysis and stakeholder interviewsHealth Services and Delivery ResearchSouthampton, UKNIHR Journals Library2018