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Aging Health Volume 9, 2013 - Issue 6
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Theme: Care and Quality of Life - Editorial

Resident Satisfaction Surveys and Clinical Quality of Care in Nursing Homes: Two Sides of the Same Coin?

Dana B Mukamela Department of Medicine, Health Policy Research Institute, University of California, Irvine, 100 Theory, Suite110, Irvine, CA92697-5800, USA. [email protected]Correspondence[email protected]
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&
Charlene Harringtonb Department of Social & Behavioral Sciences, University of California, Box 0612, 3333 California Street, Laurel Heights455, San Francisco, CA94118, USAView further author information
Pages 607-609 | Published online: 21 Nov 2013

References

  • Mukamel DB , WeimerDL, HarringtonC, SpectorWD, LaddH, LiY. The effect of state regulatory stringency on nursing home quality. Health Serv. Res.47(5), 1791–1813(2012).
  • Mukamel DB , SpectorWD, ZinnJS, WeimerDL, AhnR. Changes in clinical and hotel expenditures following publication of the nursing home compare report card. Med. Care48(10), 869–874(2010).
  • Mukamel DB , WeimerDL, SpectorWD, LaddH, ZinnJS. Publication of quality report cards and trends in reported quality measures in nursing homes. Health Serv. Res.43(4), 1244–1262(2008).
  • Donabedian A . The quality of care: how can it be assessed? JAMA260(12), 1743–1748(1988).
  • Frentzel EM , SanglJA, EvensenCTet al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members experiences. Med. Care 50(Suppl.), S20–S27 (2012).
  • Li Y, Cai X, Ye Z, Glance LG, Harrington C, Mukamel DB. Satisfaction with massachusetts nursing home care was generally high during 2005–2009, with some variability across facilities. Health Aff.32(8), 1416–1425(2013).

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