90
Views
11
CrossRef citations to date
0
Altmetric
Original Article

Does the quality of advanced prosthetic dentistry determine patient satisfaction?

, , , &
Pages 365-371 | Received 18 Mar 1997, Accepted 18 Jun 1997, Published online: 02 Jul 2009

References

  • McKeithen E J. The patient' image of the dentist. J Am Coll Dent 1966; 33: 87–107
  • Koslowsky M. Satisfaction of the patient and the provider. Evaluation by questionnaire. J Public Health Dent 1974; 34: 188–94
  • Davies A R, Ware J E. Development of a dental satisfaction questionnaire for the health insurance experiment. The Rand Corporation, Santa Monica, CA 1982
  • Chapko M. Development and validation of a measure of dental patient satisfaction. Med Care 1985; 23: 39–19
  • Kress G, Silversin J. Internal marketing and quality assurance through patient feedback. J Am Dent Assoc 1985; 110: 29–34
  • Corah N L, O'Shea R M, Pace L F, Seyrek S K. Development of a patient measure of satisfaction with the dentist: The Dentist Visit Satisfaction Scale. J Behav Med 1984; 7: 367–73
  • Kay E J. Patients needs—more than meets the eye. Br Dent J 1993; 20: 212–4
  • O'Boyle K H, Gallagher F D, O'Sullivan M, McDevitt W E. The effect of posture change on the position of the skin marks for the transverse horizontal axis. J Prosthet Dent 1996; 75: 545–51
  • Kress G. Patient satisfaction with dental care. Dent Clin North Am 1988; 32: 791–802
  • Lahti S. Dentists and patients: the role partners ideal role expectations and their enactment [dissertation]. University of Kuopio, KuopioFinland 1995
  • Reneé N. Odontologiska ansvarsfrågor [dissertation]. University of Lund, LundSweden 1988
  • Hakestam U, Söderfeldt B, Rydén O, Glantz P-O. The effect of personality factors on expectations and selfreported symptoms among patients awaiting advanced prosthodontic treatment
  • Öwall B, Cronström R, Reneé N. Prosthodontic claims in the Swedish patient insurance scheme. Acta Odontol Scand 1992; 50: 365–74
  • Glantz P-O, Ryge G, Jendresen M D, Nilner K. Quality of extensive fixed prosthodontics after five years. J Prosthet Dent 1984; 52: 475–9
  • Avis M, Bond M, Arthur A. Satisfying solutions? A review of some unresolved issues in the measurement of patient satisfaction. J Adv Nurs 1995; 22: 316–22
  • Sinha P K, Nanda R S, McNeil D W. Perceived orthodontist behaviors that predict patient satisfaction, orthodontist-patient relationship, and patient adherence in orthodontic treatment. Am J Orthod Dentofacial Orthop 1996; 110: 370–7
  • Williams S, Weinman J, Dale J, Newman S. Patient expectations: what do primary care patients want from the GP and how does meeting expectations affect patient expectations?. Fam Pract 1995; 12: 193–201
  • Lieberman J R. Differences between patient' and physician' evaluations of outcome after total hip arthroplasty. J Bone Joint Surg Am 1996; 78: 835–8
  • Bader J A, Shugars D A. Understanding dentist' restorative treatment decisions. J Public Health Dent 1992; 52: 102–10
  • Bader J A, Shugars D A. Variation in dentist' clinical decisions. J Public Health Dent 1995; 55: 181–8
  • Ryge G. Clinical criteria. Int Dent J 1980; 30: 347–58
  • Ryge G, Snyder M. Evaluating the clinical quality of restaurations. J Am Dent Assoc 1973; 87: 369–77
  • Glantz P-O, Nilner K, Jendresen M D, Sundberg H. Quality of fixed prosthodontics after 15 years. Acta Odontol Scand 1993; 51: 247–52
  • Hakestam U, Söderfeldt B, Ryden O, Glantz E, Glantz P-O. Dimensions of satisfaction among prosthodontic patients
  • California Dental Association. Quality evaluation for dental care. Guidelines for the assessment of clinical quality and professional performance. California Dental Association, Los Angeles, CA 1977
  • Liebetrau A. Measures of associations. Quantitative applications in the social sciences. Sage, Beverly Hills, CA 1983; Vol 32
  • Blalock H. Social statistics. McGraw Hill, New York 1979
  • Achen C. Interpreting and using regression. Quantitative applications in the social sciences. Sage, Beverly Hills, CA 1982; Vol 29
  • Bader J A, Shugars D A. Variation, treatment outcomes, and practice guidelines in dental practice. J Dent Educ 1995; 59: 61–95
  • Gift H C. Quality of life—an outcome of oral health care?. J Public Health Dent 1996; 56: 67–8
  • Karlsson S. Failures and length of service in fixed prosthodontics after long-term function. Swed Dent J 1989; 13: 185–92
  • Vult von Steyern P, Widolf-Boon R, Nilner K, Basker R M. Removable partial denture design habits in general dental practice in Sweden. Swed Dent J 1995; 19: 205–11
  • Sondell K, Söderfeldt B. Dentist—patient communication: a review of relevant models. Acta Odontol Scand 1997; 55: 116–26

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.