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Nordic Journal of Psychiatry Volume 50, 1996 - Issue 4

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Original Article

Consumer Satisfaction with Outpatient Mental Health Care: Impact of an Organizational Change in Mental Health Center Function from Hospital District to Basic Health Care

Hannu Koponen South Savo Hospital District, Department of Psychiatry, Mik-keli, Finland

Arja Veijalainen Pieksämäki Hospital District, Pieksämäki, Finland

Hannakaisa Laitinen University of Jyväskylä, Jyväskylä, Finland

Jarmo Kontunen South Savo Hospital District, Department of Psychiatry, Mikkeli, Finland

Pages 329-332 | Accepted 25 Mar 1996, Published online: 12 Jul 2009

Cite this article
https://doi.org/10.3109/08039489609078174

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Williams B. Patient satisfaction: a valid concept. Soc Sci Med 1994; 4: 509–16
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Williams B., Wilkinson G. Patient satisfaction in mental health care. Br J Psychiatry 1995; 166: 559–62
PubMed Web of Science ®Google Scholar
Lebow J. Consumer satisfaction with mental health treatment. Psychol Bull 1982; 91: 244–59
PubMed Web of Science ®Google Scholar
Ahlfors G., Malt U. F., Lewander T., Malm U., Rosenberg R. UKU-CONSAT: a new rating scale for measurement patient satisfication with psychiatric services. Scandinavian Selskab for Psykofarmakologi, Copenhagen 1994
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