340
Views
2
CrossRef citations to date
0
Altmetric
Research Article

What makes a difference to patients?

Pages 319-328 | Received 03 Jan 2013, Accepted 04 Mar 2013, Published online: 17 Jul 2013

References

  • American Diabetes Association, American Psychiatric Association, American Association of Clinical Endocrinologists, North American Association for the Study of Obesity. (2004). Consensus development conference on antipsychotic drugs and obesity and diabetes. Diabetes Care, 27,596–560; Journal of Clinical Psychiatry, 65, 267–272.
  • American Geriatrics Society Expert Panel on the Care of Older Adults with Multimorbidity. (2012). Patient-centered care for older adults with multiple chronic conditions: A stepwise approach from the American Geriatrics Society. Journal of the American Geriatrics Society, 60, 1957–1968. doi: 10.1111/j. 1532-5415.2012.04187.x
  • Amiel, J.M., & Pincus, H.A. (2011). The medical home model: New opportunities for psychiatric services in the United States. Current Opinion in Psychiatry, 24, 562–568.
  • Atherton, H., Sawmynaden, P., Meyer, B., & Car, J. (2012). Email for the coordination of healthcare appointments and attendance reminders. Cochrane Database of Systematic Reviews, CD007981. doi: 10.1002/14651858.CD007981.pub2.
  • Barclay, S., Momen, N., Case-Upton, S., Kuhn, I., & Smith, E. (2011). End-of-life care conversations with heart failure patients: A systematic literature review and narrative synthesis. British Journal of General Practice, 61, 582.
  • Barnett, K., Mercer, S.W., Norbury, M., Watt, G., Wyke, S., & Guthrie, B. (2012). Epidemiology of multimorbidity and implications for healthcare, research, and medical education: A cross-sectional study. Lancet, 380, 37–43.
  • Bartels, S.J. (2004). Caring for the whole person: Integrated healthcare for older adults with severe mental illness and medical comorbidity. Journal of the American Geriatrics Society, 52, S249–257.
  • Bayliss, E.A. (2012). Simplifying care for complex patients. Annals of Family Medicine, 10, 3–5.
  • Bayliss, E.A., Edwards, A.E., Steiner, J.F. & Main, D.S. (2008). Processes of care desired by elderly patients with multimorbidities. Family Practice, 25, 287–293.
  • Bogner, H.R., Morales, K.H., de Vries, H.F., & Cappola, A.R. (2012). Integrated management of type 2 diabetes mellitus and depression treatment to improve medication adherence: a randomized controlled trial. Annals of Family Medicine, 10, 23–33.
  • Boyd, C.M., Darer, J., Boult, C., Fried, L.P., Boult, L., & We, A.W. (2005). Clinical practice guidelines and quality of care for older persons with multiple comorbid disease. Journal of the American Medical Association, 294, 718–724.
  • Boyd, C.M., Leff, B., Weiss, C., Wolff, J., Clark, R., & Richards, T. (2010a). Clarifying Multimorbidity Patterns to Improve Targeting and Delivery of Clinical Services for Medicaid Populations. Hamilton, NJ: Center for Healthcare Strategies. Retrieved from http://www.chcs.org/publications3960/publications.
  • Boyd, C.M., Reider, L., Frey, K., Scharfstein, D., Leff, B., Wolff, J.L., …Boult, C. (2010b). The effects of guided care on the perceived quality of healthcare for multimorbid older persons: 18-month outcomes from a cluster-randomized controlled trial. Journal of General Internal Medicine, 25, 235–242.
  • Boyd, C.M., Vollenweider, D., & Puhan, M. (2012). Informing evidence-based decision-making for patients with comorbidity: Availability of necessary information in clinical trials for chronic diseases. PLoS One, 7, e41601. doi:10.1371/journal.pone.0041601
  • Car, J., Gurol-Urganci, I., de Jongh, T., Vodopivec-Jamsek, V., & Atun, R. (2012). Mobile phone messaging reminders for attendance at healthcare appointments. Cochrane Database of Systematic Reviews, CD007458. doi: 10.1002/14651858.CD007458.pub2.
  • Chue P. (2006). The relationship between patient satisfaction and treatment outcomes in schizophrenia. Journal of Psychopharmacology, 20, 38–56.
  • Chunliu, Z., & Miller, M.R. (2003). Excess length of stay, charges, and mortality attributable to medical injuries during hospitalization. Journal of the American Medical Association, 290, 1868–1874. doi:10.1001/jama.290.14.1868.
  • Cimo, A., Stergiopoulos, E., Cheng, C., Bonato S., & Dewa, C.S. (2012). Effective lifestyle interventions to improve type II diabetes self-management for those with schizophrenia or schizoaffective disorder: a systematic review. BMC Psychiatry, 23,12–24.
  • Coleman, E.A., Smith, J.D., Raha, D., & Min, S.J. (2005)Posthospital medication discrepancies: Prevalence and contributing factors. Archives of Internal Medicine, 165, 1842–1847.
  • Dattalo, M., Giovannetti, E.R., Scharfstein, D., Boult, C., Wegener, S., Wolff, J.L., …Boyd, C. (2012). Who participates in chronic disease self-management (CDSM) programs? Differences between participants and nonparticipants in a population of multimorbid older adults. Medical Care, 50, 1071–1075.
  • de Jongh, T., Gurol-Urganci, I., Vodopivec-Jamsek, V., Car, J., & Atun, R. (2012). Mobile phone messaging for facilitating self-management of long-term illnesses. Cochrane Database of Systematic Reviews, CD007459. doi: 10.1002/14651858.CD007459.pub2
  • Delbanco, T., Walker, J., Bell, S.K., Darer, J.D., Elmore, J.G., Farag, N., …Leveille, S.G. (2012). Inviting patients to read their doctors’ notes: A quasi-experimental study and a look ahead. Annals of Internal Medicine, 157, 461–470.
  • Fischer, E.P., Shumway, M., & Owen, R.R. (2002). Priorities of consumers, providers, and family members in the treatment of schizophrenia. Psychiatric Services, 53, 724–729.
  • Forster, A.J., Murff, H.J., Peterson, J.F., Gandhi, T.K., & Bates, D.W. (2003). The incidence and severity of adverse events affecting patients after discharge from the hospital. Annals of Internal Medicine, 138,161–167.
  • Gilbody, S., Bower, P., Fletcher, J., Richards, D., & Sutton, A.J. (2006). Collaborative care for depression: A cumulative meta-analysis and review of longer-term outcomes. Archives of Internal Medicine, 166(21), 23114–23121.
  • Goeree, R., von Keyserlingk, C., Burke, N., He, J., Kaczorowski, J., Chambers, L., …Zagorski, B. (2013). Economic appraisal of a community-wide cardiovascular health awareness program. Value Health, 16, 39–45. doi: 10.1016/j.jval.2012.09.002.
  • Haman, J., Cohen, R., Leucht, S., Busch, R., & Kissling, W. (2007). Shared decision making and long-term outcome in schizophrenia treatment. Journal of Clinical Psychiatry, 68, 992–997.
  • Hirth, V., Baskins, J., & Dever-Bumba, M. (2009). Program of all-inclusive care (PACE): past, present, and future. Journal of the American Medical Directors Association, 10, 155–160. doi: 10.1016/j.jamda.2008.12.002.
  • Health Quality Ontario. (2012). Specialized community-based care: An evidence-based analysis. Ontario Health Technology Assessment Series, 12, 1–60.
  • Institute of Medicine, Committee on Quality of Healthcare in America. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academies Press.
  • Institute of Medicine. Committee on the Mental Health Workforce for Geriatric Populations. (2006). Improving the Quality of Healthcare for Mental and Substance-Use Conditions: Quality Chasm Series, Washington, DC: National Academies Press.
  • Institute of Medicine, Committee on the Mental Health Workforce for Geriatric Populations. (2012). The Mental Health and Substance Abuse Workforce for Older Adults: In Whose Hands? Washington, DC: National Academies Press.
  • Jencks, S.F., Williams, M.V., & Coleman, E.A. (2009). Rehospitalizations among patients in the Medicare Fee-for-Service program. New England Journal of Medicine.360, 1418–1428.
  • Kagal, U.A., Torgal, S.S., Patil, N.M., & Malleshappa, A. (2012). Prevalence of the metabolic syndrome in schizophrenic patients receiving second-generation antipsychotic agents – A cross-sectional study. Journal of Pharmacy Practice, 25, 368–373.
  • Kastor, J.A. (2011). Accountable care organizations at academic medical centers. New England Journal of Medicine, 17, 364, e11. : 10.1056/NEJMp1013221.
  • Katon, W.J., Lin, E., Russo, J., & Unutzer, J. (2003). Increased medical costs of a population-based study sample of depressed elderly patients. Archives of General Psychiatry, 60, 897–903.
  • Keyser, D.J., Knox Houtsinger, J., Watkins, K., & Pincus, H. (2008). Applying the Institute of Medicine quality chasm framework to improving healthcare for mental and substance use conditions. Psychiatric Clinics of North America, 31, 43–56.
  • Kim, J.Y., Collins Higgins, T., Esposito, D., Gerolamo, A.M., & Flick, M. (2012a). SMI Innovations Project in Pennsylvania: Final Evaluation Report. Hamilton, NJ: Center for Health Care Strategies. Retrieved from www.chcs.org/USR_doc/mathematica-rcp.finalreport-2012.pdf.
  • Kim, G., Ford, K.L., Chiriboga, D.A. & Sorkin, D.H. (2012b). Racial and ethnic disparities in healthcare use, delayed care, and management of diabetes mellitus in older adults in California. Journal of the American Geriatrics Society, 60, 2319–2325.
  • Kripalani, S., LeFevre, F., Phillips, C.O., Williams, M.V., Basaviah, P., & Baker, D.W. (2007). Deficits in communication and information transfer between hospital-based and primary care physicians: Implications for patient safety and continuity of care. Journal of the American Medical Association, 297, 831–841.
  • Kwok, A.C., Funk, L.M., Baltaga, R., Lipsitz, S.R., Merry, A.F., Dziekan, G., …Gawande, A.A. (2013). Implementation of the World Health Organization Surgical Safety Checklist, including introduction of pulse oximetry, in a resource-limited setting. Annals of Surgery, 257, 633–639.
  • Lenert, L.A., Ziegler, J., Lee, T., Sommi, R., & Mahmoud, R. (2000). Differences in health values among patients, family members, and providers for outcomes in schizophrenia. Medical Care, 38, 1011–1021.
  • Leung, J.L., Udris, E.M., Uman, J., & Au, D.H. (2012). The effect of end-of-life discussions on perceived quality of care and health status among patients with COPD. CHEST, 142, 128–133.
  • Mercer, S.W. & Watt, G.C.M. (2007). The inverse care law: Clinical primary care encounters in deprived and affluent areas of Scotland. Annals of Family Medicine, 5, 503–510.
  • Office of the Federal Register, Department of Health and Human Services. (2010). Medicaid program: Initial core set of health quality measures for Medicaid-eligible adults. Federal Register. Retrieved from https://www.federalregister.gov/articles/2010/12/30/2010-32978/medicaid-program-initial-core-set-of-health-quality-measures-for-medicaid-eligible-adults.
  • Office of the National Coordinator for Health Information Technology. (2012). Retrieved from http://www.healthit.gov/sites/default/files/pdf/national-implementation-of-health-information-technology-quarterly-report.pdf
  • Pickett, Y.R., Bazelais, K.N., & Bruce, M.L. (2012). Late-life depression in older African Americans: A comprehensive review of epidemiological and clinical data. International Journal of Geriatric Psychiatry. doi: 10.1002/gps.3908.
  • Rabins, P.V., Black, B.S., Roca, R., German, P., McGuire, M., …Brant, L. (2000). Effectiveness of a nurse-based outreach program for identifgying and treating psychiatric illness in the elderly. Journal of the American Medical Association, 283, 2802–2809.
  • Rosenberg, T. (2012). Acute hospital use, nursing home placement, and mortality in a frail community-dwelling cohort managed with primary integrated interdisciplinary elder care at home. Journal of the American Geriatric Society, 60, 1340–1346.
  • Roy, C.L., Poon, E.G., Karson, A.S., Ladak-Merchant, Z., Johnson, R.E., Maviglia, S.M., & Gandhi, T.K. (2005). Patient safety concerns arising from test results that return after hospital discharge. Annals of Internal Medicine, 143, 121–128.
  • Salkever, D., Domino, M.E., Burns, B.J., Santos, A.B., Deci, P.A., Dias, J., Wagner, H.R., Faldowski, R.A., & Paolone, J. (1999). Assertive community treatment for people with severe mental illness: The effect on hospital use and costs. Health Services Research, 34, 577–601.
  • Swanson, J.W., Swartz, M.S., Elbogen, E.B., Van Dorn, R.A., Ferron, J., Wagner, H.R., …Kim, M. (2006). Facilitated psychiatric advance directives: A randomized trial of an intervention to foster advance treatment planning among persons with severe mental illness. American Journal of Psychiatry, 163, 1943–1951.
  • Takeda, A., Taylor, S.J., Taylor, R.S., Khan, F., Krum, H., & Underwood, M. (2012). Clinical service organisation for heart failure. Cochrane Database of Systematic Syst Reviews. CD002752. doi: 10.1002/14651858.CD002752.pub3
  • Vodopivec-Jamsek, V., de Jongh, T., Gurol-Urganci, I., Atun, R., & Car, J. (2012). Mobile phone messaging for preventive healthcare. Cochrane Database of Systematic Reviews, CD007457. doi:10.1002/14651858.CD007457.pub2.
  • Wachter, R. (2012). Transition and hand-off errors. In R. Wachter (Ed.), Understanding Patient Safety. New York: McGraw-Hill.
  • Wang, P.S., Lane, M., Olfson, M., Pincus, H.A., Wells, K.B. & Kessler, R.C. (2005). Twelve-month use of mental health services in the United States: Results from the National Comorbidity Survey Replication. Archives of General Psychiatry, 62, 629–640.
  • Wells, J.E., Oakley Browne, M., Aguilar-Gaxiola, S., Al-Hamzawi, A., Alonso, J., Angermeyer, M.C., …Kessler, R.C. (2012). Drop out from out-patient mental healthcare in the World Health Organization’s World Mental Health Survey initiative. British Journal of Psychiatry. doi: 10.1192/bjp.bp.112.113134
  • Wieland, D., Kinosian, B., Stallard, E., & Boland, R. (2012). Does Medicaid pay more to a program of all-inclusive care for the elderly (PACE) than for fee-for-service long-term care?Journals of Gerontology, Series A: Biological Sciences and Medical Sciences, 68, 47–55.
  • Wolff, J.L., Starfield, B., & Anderson, G. (2002). Prevalence, expenditures, and complications of multiple chronic conditions in the elderly. Archives of Internal Medicine, 162, 2269–2276.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.