Measuring patient satisfaction changes patient satisfaction

Candace GlennDepartment of Dermatology, Center for Dermatology Research, Wake Forest School of Medicine, Winston-Salem, NC, USA

Amy McMichaelDepartment of Dermatology, Center for Dermatology Research, Wake Forest School of Medicine, Winston-Salem, NC, USA

Steven R. FeldmanDepartment of Dermatology, Center for Dermatology Research, Wake Forest School of Medicine, Winston-Salem, NC, USA;Department of Pathology, Wake Forest School of Medicine, Winston-Salem, NC, USA;Department of Public Health Sciences, Wake Forest School of Medicine, Winston-Salem, NC, USACorrespondence[email protected]

References

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Kirsner RS, Federman DG. Patient satisfaction. quality of care from the patients' perspective. Arch Dermatol. 1997;133:1427–1431.
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Uhas AA, Camacho FT, Feldman SR, Balkrishnan R. The relationship between physician friendliness and caring, and patient satisfaction. Patient. 2008;1:91–96.
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