Improving access to acute mental health services in a general hospital

References

• American Psychiatric Association. (1994). Diagnostic and statistical manual of mental disorders (4th edn). Washington, DC: American Psychiatric Association.
   Google Scholar
• Attkisson, C.C., Greenfield, T.K. (1996). The client satisfaction questionnaire (CSQ) scales and the service satisfaction scale-30 (SSS-30). In L.I. Sederer, B. Dickey (Eds.), Outcomes assessment in clinical practice ( pp. 120–127). Baltimore, MD: Williams and Wilkins.
   Google Scholar
• Canadian Psychiatric Association. (2006). Wait time benchmarks for patients with serious psychiatric illnesses. Ottawa, ON: Canadian Psychiatric Association.
   Google Scholar
• D'Amour, D., Ferrada-Videla, M., San Martin Rodriguez, L., Beaulieu, M.D. (2005). The conceptual basis for interprofessional collaboration: Core concepts and theoretical frameworks. Journal of Interprofessional Care, 19, 116–131.
   PubMedGoogle Scholar
• Dewa, C.S., Rochefort, D.A., Rogers, J., Goering, P. (2003). Left behind by reform: The case for improving primary care and mental health system services for people with moderate mental illness. Applied Health Economics and Health Policy, 2, 43–54.
   PubMedGoogle Scholar
• Diener, E., Emmons, R.A., Larsen, R.J., Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49, 71–75.
   PubMed Web of Science ®Google Scholar
• Greenberg, G.A., Rosenheck, R.A. (2006). Trends in the professional mix and cost of outpatient mental health care. The Journal of Mental Health Policy and Economics, 9, 133–136.
   PubMed Web of Science ®Google Scholar
• Hansen, N.B., Lambert, M.J., Forman, E.M. (2002). The psychotherapy dose-response effect and its implications for treatment delivery services. Clinical Psychology: Science and Practice, 9, 329–343.
   Web of Science ®Google Scholar
• Kalucy, R., Thomas, L., King, D. (2005). Changing demand for mental health services in the emergency department of a public hospital. Australian and New Zealand Journal of Psychiatry, 39, 74–80.
   PubMed Web of Science ®Google Scholar
• Keller, G.A. (1997). Management for quality: Continuous quality improvement to increase access to outpatient mental health services. Psychiatric Services, 48, 821–825.
   PubMed Web of Science ®Google Scholar
• Lambert, M.J., Harmon, C., Slade, K., Whipple, J.L., Hawkins, E.J. (2005). Providing feedback to psychotherapists on their patients' progress: Clinical results and practice suggestions. Journal of Clinical Psychology, 61, 65–174.
   Web of Science ®Google Scholar
• Lambert, M.J., Morton, J.J., Hatfield, D., Harmon, C., Hamilton, S., Reid, R.C., et al (2004). Administration and scoring manual for the outcome questionnaire (OQ-45.2). Orem, UT: American Professional Credentialing Service.
   Google Scholar
• Lambert, M.J., Ogles, B.M. (2004). The efficacy and effectiveness of psychotherapy. In M.J. Lambert (Ed.), Bergin and Garfield's handbook of psychotherapy and behaviour change (5th edn., pp. 139–193). New York: Pergamon Press.
   Google Scholar
• Ontario Ministry of Health and Long-Term Care. (2007). HealthForce Ontario: Interprofessional care: a blueprint for action in Ontario. Last accessed on July 3, 2009, from www.healthforceontario.ca/upload/en/whatishfo/ipc%20blueprint%20final.pdf
   Google Scholar
• Slade, M., Powell, R., Rosen, A., Strathdee, G. (2000). Threshold assessment grid (TAG): The development of a valid and brief scale to assess the severity of mental illness. Social Psychiatry and Psychiatric Epidemiology, 35, 78–85.
   PubMed Web of Science ®Google Scholar
• Spitzer, R.L., Kroenke, K., Williams, J.B. (1999). Validation and utility of a self-report version of PRIME-MD: The PHQ primary care study. Journal of the American Medical Association, 282, 1737–1744.
   PubMed Web of Science ®Google Scholar
• Ware, J. Jr., Kosinski, M., Keller, S.D. (1996). A 12-item short-form health survey: Construction of scales and preliminary tests of reliability and validity. Medical Care, 34, 220–233.
   PubMed Web of Science ®Google Scholar