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Original Article

Customer satisfaction in adolescent psychiatry

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Pages 353-361 | Published online: 06 Jul 2009

References

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  • Cottrell D., Hill P., Walk D., Dearnaley J., Ieratheou A. Factors influencing non-attendance at child psychiatry out-patient appointments. British Journal off sychiatiy 1988; 152: 201–204
  • Department of Health. Working for Patients. HMSO, London 1989
  • Gowers S. G., Symington R. E., Entwistle K. Who needs an adolescent unit? A referrer satisfaction study. Psychiatric Bulletin 1991; 15: 537–540
  • HMSO. An introduction to the Children Act 1989. HMSO, London 1989
  • N.H.S. Health Advisory Service. Report on services for disturbed adolescents. Bridges over troubled waters. HMSO, London 1986
  • Sheikh A. J., Meakin C. Consumer satisfaction with a psychiatric out-patient clinic. Psychiari-ic Bulletin 1990; 14: 271–274

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