20
Views
22
CrossRef citations to date
0
Altmetric
Original Article

Patient satisfaction with intensive care psychiatric services: Can it be assessed?

&
Pages 339-347 | Published online: 06 Jul 2009

References

  • Bamford C., Jacoby A. Development of patient satisfaction questionnaires:I Methodological issues. Quality in Health Care 1992; 1: 153–157
  • Corrigan P. W. Consumer satisfaction with institutional and community care. Community Mental Health Journal 1990; 26: 151–165
  • Elbeck M., Fecteau G. Improving the validity of measures of patient satisfaction. Hospital and Community Psychiatly 1990; 41: 998–1001
  • Fitzpatrick R. Surveys of patient satisfaction. I. Important general considerations. British Medical Journal 1991a; 302: 887–889
  • Fitzpatrick R. Surveys of patient satisfaction. II Designing a questionnaire and conducting a survey. British Medical Journal 1991b; 302: 1129–1132
  • Greenley J., Schultz R., Nam S., Peterson R. Patient satisfaction with psychiatric inpatient care: Issues in measurement and application. Research in Community Mental Health 1985; 5: 303–319
  • Hansson L. Patient satisfaction with inpatient psychiatric care: A study of a 1-year population of patients hospitalized in a sectorised care organization. European Archives of Psychiatry and Neurological Sciences 1989; 239: 93–100
  • Hsu L., Ridley C., Hinde R. Psychiatric patients view their own treatment: A study of 50 day hospital patients. International Journal of Social Psychiatry 1983; 29: 60–69
  • Hughes J., Humphrey C. Medical Audit in general practice: a practical guide to the literature. Kings Fund, London 1990
  • Jones L., Leneman L., Maclean U. Consumer feedback for the NHS. Kings Fund, London 1987
  • Kincey J., Bradshaw P, Ley P. Patients' satisfaction and reported acceptance of advice in general practice. Journal of the Royal College of General Practitioners 1975; 25: 558–566
  • Roghmann K., Hengst A., Zastowny T. Satisfaction with medical care, its measurement and relation to utilisation. Medical Care 1979; 17: 461–477
  • Soelling M., Newell T. Effects of anonymity and experimenter demand on client satisfaction with mental health services. Evaluation and Program Planning 1983; 6: 329–323
  • Weiss B., Senf J. Patient satisfaction instrument for use in health maintenance or ganisations. Medical Care 1990; 28: 434–445

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.