106
Views
2
CrossRef citations to date
0
Altmetric
Research Article

Blame and accountability 1: understanding blame and blame pathologies

(Clinical Director North East Cluster and Clinical Senior Lecturer) , (Director Area Mental Health and Associate Professor) & (Clinical Director Royal North Shore Ryde Mental Health Service, and Clinical Senior Lecturer)
Pages 113-118 | Published online: 28 Mar 2011

REFERENCES

  • Leape L, Woods D, Hatlie M . Promoting patient safety by preventing medical error. JAMA 1998; 280: 1444–1447.
  • Kohn L, Corrigan J, Donaldson M. To Err is Human: Building a Safer Health System. A report of the Committee on Quality of Health Care. Washington DC: National Academy Press, 2000.
  • Wilson R, Runciman W, Gibberd R, Harrsion B, Newby L, Hamilton J. The quality in Australian health care study. Medical Journal of Australia 1995; 163: 458–471.
  • Leape L, Epstein A, Hamel M. A series on patient safety. New England Journal of Medicine 2002; 347: 1272–1273.
  • Stelfox H, Palmisani S, Scurlock C, Orav E, Bates D. The “To Err is Human” report and the patient safety literature. Quality and Safety in Health Care 2006; 15: 174–178.
  • Woods D. Conflicts between learning and accountability in patient safety. DePaul Law Review 2004; 1–21.
  • Leape L, Berwick D. Five years after to err is human, what have we learned? JAMA 2005; 293: 2384–2390.
  • Clinical Excellence Commission NSW 2009. Review of Serious Clinical Incident Investigation Processes (RCA) in NSW Sydney: Clinical Excellence Commission of NSW, 2009.
  • Walton M. Creating a “no blame” culture: have we got the balance right? Quality & Safety in Health Care 2004; 13: 63–64.
  • Wachter RM, Provonost PJ. Balancing “no blame” with accountability in patient safety. New England Journal of Medicine 2009; 361: 1401–1406.
  • Reason J. Human error: models and management. BMJ 2000; 320: 768–770.
  • Weick HE. The collapse of sense making in organizations: the Mann Hulch disaster. Administrative Science Quarterly 1993; 28: 628–652.
  • Finerman R, Bennett LA. Guilt, blame and shame: responsibility in sickness. Social Science & Medicine 1995; 40: 1–3.
  • Fuller A. Tricky People. Sydney: Finch, 2009.
  • Yalom B. The Yalom Reader, Selections form the Work of a Master Therapist and Storyteller. New York: Basic Books, 1998.
  • Kushner HS. When Bad Things Happen to Good People. London: Pan Macmillan, 2002.
  • Clark SE, Goldney R. Grief reactions and recovery in a support group for people bereaved by suicide. Crisis 1995; 16: 27–33.
  • Lewis M. Shame. The Exposed Self. New York: The Free Press, 1992.
  • Solomon M, Thompson J. Anger and blame in technological disasters. Stress Medicine 1995; 11: 199–206.
  • Dalgleish T. What might not have been: an investigation of the counterfactual nature of thinking in survivors of trauma. Psychological Medicine 2004; 34: 1215–1225.
  • Dowsley A. Firefighter accused of killing 39 people in Marysville. The Daily Telegraph, 17 April 2009.
  • Hedge M. Communication ‘Comedy of Errors’ on Black Saturday. Brisbane Times 30 June 2009.
  • Hughes G. Victorian CFA criticism not justified, inquiry hears. The Australian 3 July 2009.
  • Lindemann E. Symptomatology and management of acute grief. American Journal of Psychiatry 1944; 101: 141–148.
  • Yalom B. The Yalom Reader, Selections form the Work of a Master Therapist and Storyteller. New York: Basic Books, 1998.
  • Connor K, Davidson J, Li-Ching L. Spirituality, resilience and anger in survivors of trauma: a community survey. Journal of Traumatic Stress 2003; 16: 487–494.
  • Brown NW. Coping with Infuriating, Mean Critical People. The Destructive Narcisstic Pattern. Conneticut; Praeger Publishing, 2006.
  • Kantor M. Understanding Paranoia. Conneticut; Praeger Publishing, 2004.
  • Linden M. Posttraumatic embitterment disorder. Psychotherapy and Psychosomatics 2003; 72: 195–202.
  • Linden M. Embittered haters. Sydney Morning Herald 21 May 2009.
  • Lester G, Wilson B, Griffin L, Mullen P. Unusually persistent complainants. British Journal Psychiatry 2004; 184: 352–356.
  • Lagnado D, Channon S. Judgements of cause and blame: The effects of intentionality and foreseeability. Cognition 2008; 108: 754–770.
  • Runciman W. Merry A. Tito F. Error, blame and the law in health care – an Antipodean perspective. Annals of Internal Medicine 2003; 138: 974–979.
  • Markman KD, Tetlock PE. ‘I couldn't have known’: accountability, foreseeability and counterfactual denials of responsibility British Journal of Social Psychology 2000; 39: 313–325.
  • Dalgleish T. What might not have been: an investigation of the counterfactual nature of thinking in survivors of trauma. Psychological Medicine 2004; 34: 1215–1225.
  • Mandel D, Lehamn D. Counterfactual thinking and ascriptions of cause and predictability. Journal of Personality and Social Psychology 1996; 17: 450–463.
  • Markman K.D. Tetlock P.E. 2000 ibid.
  • Shakespeare N. Between the dog and the detail. Sydney Morning Herald 1 April 2000 Spectrum p 4.
  • Maurizio C. A review of the literature: Individual blame vs Organisational function logics in accident analysis. Journal of Contingencies and Crisis Management 2008; 16: 53–62.
  • Gitlin MJ. A psychiatrist's reaction to a patient's suicide. American Journal of Psychiatry 1999; 156: 1630–1634.
  • Chemtob C, Hamada R, Bauer G, Kinney B, Torigoe R. Patients’ suicides: frequency and impact on psychiatrists. American Journal of Psychiatry 1988; 145: 224–228.
  • Nash L, Tennant C, Walton M. The Psychological impact of complaints and negligence suits on doctors. Australasian Psychiatry 2004; 12: 278–281.
  • Nash L, Daly M, Johnson M . Psychological morbidity in Australian doctors who have and have not experienced a medicolegal matter. Australian & New Zealand Journal of Psychiatry 2007; 41: 917–925.
  • Dickerson S. Kemeny M. Najib A. Kevin H. Kim K. Fahey J. Immunological effects of induced shame and guilt. Psychosomatic Medicine 2004; 66: 124–131.
  • Bomba DT, Prakash R. A description of handover processes in an Australian public hospital. Australian Health Review 2005; 29: 68–79.
  • Brennan T. The Institute of Medicine Report: Could it do harm? New England Journal of Medicine 2000; 342: 1125–1127.
  • O'Connor N, Kotze B, Wright M. Accountability and blame part 2: on being accountable. Australasian Psychiatry 2011; 19: 119–124.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.