6,972
Views
24
CrossRef citations to date
0
Altmetric
Original Articles

Understanding healthcare professionals’ self-efficacy to resolve interprofessional conflict

&
Pages 316-323 | Received 14 Jan 2015, Accepted 24 Jan 2016, Published online: 06 May 2016

References

  • Accreditation Council for Graduate Medical Education. (2013). Common program requirements. Retrieved from: http://www.acgme.org/acgmeweb/Portals/0/PFAssets/ProgramRequirements/CPRs2013.pdf
  • Agency for Healthcare Research and Quality (AHRQ). (2014). TeamSTEPPS 2.0 strategies and tools to improve performance and patient safety. Retrieved from: http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/index.html
  • Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational team. Personnel Psychology, 53, 625–642.
  • American Association of Colleges of Nursing. (2008). The essentials of baccalaureate education for professional nursing practice. Retrieved from: http://www.aacn.nche.edu/education-resources/BaccEssentials08.pdf
  • Association of American Medical Colleges. (2008). Recommendations for clinical skills curricula for undergraduate medical education. Retrieved from https://www.aamc.org/download/130608/data/clinicalskills_oct09.qxd.pdf.pdf
  • Baldwin, D. C., & Daugherty, S. R. (2008). Interprofessional conflict and medical errors: Results of a national multi-specialty survey of hospital residents in the U.S. Journal of Interprofessional Care, 22, 573–586.
  • Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84, 191–215.
  • Baumann, A., Deber, R. B., & Thompson, G. G. (1991). Overconfidence among physicians and nurses: The ‘micro-certainty, macro-uncertainty’ phenomenon. Social Science & Medicine, 32(2), 164–167.
  • Beunza, J. (2013). Conflict resolution techniques applied to interprofessional collaborative practice. Journal of Interprofessional Care, 27, 110–112.
  • Brown, J., Lewis, L., Ellis, K., Stewart, M., Freeman, T. R., & Kasperski, M. J. (2011). Conflict on interprofessional primary health care teams: Can it be resolved? Journal of Interprofessional Care, 25, 4–10.
  • Brubaker, D., Noble, C., Fincher, R., Park, S. K., & Press, S. (2014). Conflict resolution in the workplace: What will the future bring? Conflict Resolution Quarterly, 31(4), 357–385.
  • Bulleit, B. (2006). Effectively managing team conflict. Retrieved from: www.globalknowledge.com
  • Canadian Interprofessional Health Collaborative (CIHC). (2010). A national interprofessional competency framework. Retrieved from: http://www.cihc.ca/files/CIHC_IPCompetencies_Feb1210.pdf
  • Colten, D., & Covert, R. W. (2007). Designing and constructing instruments for social research and evaluation. San Francisco, CA: Jossey-Bass.
  • Deutsch, M., & Coleman, P. T. (2000). The handbook of conflict resolution: Theory and practice. San Francisco, CA: Jossey-Bass Inc.
  • Gerardi, D. (2010). Conflict engagement training for health professionals. Half Moon Bay, CA: Emerging Healthcare Communities.
  • Glymph, D. C., Olenick, M., Barbera, S., Brow, E. L., Prestianni, L., & Miller, C. (2015). Healthcare utilizing deliberate discussion linking events (HUDDLE): A systematic review. American Association of Nurse Anesthetists Journal, 83, 183–188.
  • Hagbaghery, M., Salsali, M., & Ahmadi, F. (2004). The factors facilitating and inhibiting effective clinical decision-making in nursing: A qualitative study. BioMed Central Nursing, 3(1), 2–11.
  • Hecimovich, M. D., & Volet, S. E. (2009). Importance of building confidence in patient communication and clinical skills among chiropractic students. The Journal of Chiropractic Education, 23(2), 151–164.
  • Heppner, P. P., & Peterson, C. H. (1982). The development and implications of a personal problem-solving inventory. Journal of Counseling Psychology, 29(1), 66–75.
  • Katz, S., Feigenbaum, A., Pasternak, S., & Vinker, S. (2005). An interactive course to enhance self-efficacy of family practitioners to treat obesity. BMC Medical Education, 5, 1–8.
  • Largo-Wight, E., Peterson, P. M., & Chen, W.W. (2005). Perceived problem solving, stress, and health among college students. American Journal of Health Behaviors, 29(4), 360–370.
  • Linden, R. M. (2002). Working across boundaries: Making government work in government and nonprofit organizations. San Francisco, CA: Jossey-Bass.
  • Lingard, L., Whyte, S., Espin, S., Baker, R., Orser, B., & Doran, D. (2006). Towards safer interprofessional communication: Constructing a model of “utility” from preoperative team briefings. Journal of Interprofessional Care, 20, 471–483.
  • Marshall, P., & Robson, R. (2005). Preventing and managing conflict: Vital pieces in the patient safety puzzle, Healthcare Quarterly, 8, 39–44.
  • Maydeu-Olivares, A., & D’Zurilla, T. J. (1997). The factor structure of the problem solving inventory. European Journal of Psychological Assessment, 13(3), 206–215.
  • McKenzie, D. M. (2015). The role of mediation in resolving workplace relationship conflict. International Journal of Law & Psychiatry, 39, 52–59.
  • Mirzakhani, K., & Shorab, N. J. (2015). Study of the self-confidence of midwifery graduates from Mashhad College of Nursing and Midwifery in fulfilling clinical skills. Electronic Physician, 75, 1284–1289.
  • O’Daniel, M., & Rosenstein, A. H. (2008). Professional communication and team collaboration. In R. G. Hughes (Ed.), Safety and quality: An evidence-based handbook for nurses (pp. 271–284). Rockville, MD: Agency for Healthcare Research and Quality.
  • Polit, D. F., & Beck, C. T. (2010). Essential of nursing research: Appraising evidence for nursing practice, 7th ed. Philadelphia, PA: J.B. Lippincott Company.
  • Porter-O’Grady, T. (2004). Constructing a conflict resolution program for health care. Health Care Manage Review, 29(4), 278–283.
  • Quinn, D. M. & Spencer, S. J. (2001). The interference of stereotype threat with women’s generation of mathematical problem-solving strategies. Journal of Social Issues, 57(1), 55–71.
  • Royal College of Physicians and Surgeon of Canada. (2005). The CanMEDS physician competency framework. Retrieved from: http://www.royalcollege.ca/portal/page/portal/rc/common/documents/canmeds/resources/publications/framework_full_e.pdf
  • Rubin, R. B., & Martin, M. M. (1994). Development of a measure of interpersonal communication competence. Communication Research Reports, 11(1), 33–44.
  • Runde, C. (2014). Conflict competence in the workplace. Retrieved: http://www.conflictdynamics.org/files/employmentrelations.pdf
  • Runde, C., & Flanagan, T. (2012). Becoming a conflict competent leader (2nd ed.). San Francisco, CA: Jossey-Bass.
  • Samaei, H., Weiland, T. J., Dilley, S., & Jelinek, G .A. (2015). Knowledge and convenience sample of Australasian emergency doctors in managing dental emergencies: Results of a survey. Emergency Medicine International, 1, 1–13.
  • Shapiro, E. J., & Dempsey, C. J. (2008). Conflict resolution in team teaching: A case study in interdisciplinary teaching. College Teaching, 56(3), 157–162.
  • Stone, R. W., & Bailey, J. J. (2007). Team conflict self-efficacy and outcome expectancy of business students. Journal of Education for Business, 82, 258–266.
  • Stone, R. W., & Henry, J. W. (1998). Computer self-efficacy and outcome expectations and their impacts on behavioral intentions to use computers in non-volitional settings. Journal of Business and Management, 6(1), 45–58.
  • Stone, R. W., & Henry, J. W. (2003). The roles of computer self-efficacy and outcome expectancy in influencing the computer end-user’s organizational commitments. Journal of End-User Computing, 15(1), 38–53.
  • Tanne, J. H. (2002). Women doctors are better communicators. British Medical Journal, 24, 325–408.
  • Taylor, L., King, S., Kipp, J., Knupp, H., Scott, H., Spoeth, E., & Patterson, S. (2008). Conflict management: Using conflict management to enhance practice within an interprofessional team when values collide. Interprofessional Education & Practice. Retrieved from http://hdl.handle.net/10296/432
  • Thomas, E. J., Sexton, B. J., Helmreich, R. L. (2003). Discrepant attitudes about teamwork among critical care nurses and physicians. Critical Care Medicine, 31(3), 956–959.
  • Weitzman, E. A., & Weitzman, P. F. (2000). Problem solving and decision making in conflict resolution. In M. Deutsch & P. Coleman (Eds.), The handbook of conflict resolution: Theory and practice (pp. 185–209). San Francisco, CA: Jossey-Bass Inc.
  • Willems, A., Waxman, B., Bacon, A., Smith, J., Peller, J., & Kitto, S. (2013). Interprofessional non-technical skills for surgeons in disaster response: A qualitative study of the Australian perspective. Journal of Interprofessional Care, 27, 177–183.
  • Zweibel, E. B., Goldstein, R., Manwaring, J. A., & Marks, M. B. (2008). What sticks: How medical residents and academic health care faculty transfer conflict resolution training from workshop to the workplace. Conflict Resolution Quarterly, 25(3), 321–350.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.