13
Views
21
CrossRef citations to date
0
Altmetric
Original Article

Demographic and Prescription Patronage Motive Differences Among Segments in the Community Pharmacy Market

&
Pages 19-33 | Published online: 04 Dec 2011

REFERENCES

  • Anon. (1965). Refills passed the 50% mark in 1964; Rx dept accounts for 29.5% of store $. Am Drug, 151,11–15.
  • Anon. (1985). Average Rx price tops $10. Am Drill', 191, 17–26.
  • Gagnon, J. P. (1977). Factors affecting pharmacy patronage motives: A litera-ture review.] Am Phann Assoc. NS17, 556–559.
  • Stewart, J. E., Kabat H. F. & Purohit A. (1977). Consumer-pharmacist congru-ence-Understanding consumer wants and needs, J Am Pharm Assoc, NS17, 358–361.
  • Baldwin, H. J., Riley, D. A. & Wojcik, A. F. (1979). Prescription purchasers' patronage motives. Pharm Manage, 151: 185-190, 1979.
  • Markct Facts, Inc. (1983). National pharmacy service survey, Chicago, Market Facts, Inc.
  • Gagnon, J. P. (1978). Store distributed surveys as a source of consumer feed-back on pharmacy services, J Consumer Affairs, /2:333–342.
  • Nickel, P. & Wertheimer, A. I. (1979). Factors affecting consumers' images and choices of drugstores, J Retailing, 55:70–78.
  • Diehter Institute for Motivational Research (1973). Communicating rhe value of comprehensive phannaceutical services to the consumer, Washington, American Phar-maceutical Association.
  • Wiederholt J. B. & Jowdy A. W. A comparison of consumer patronage motives and consultation for prescription drugs. Presented to the Economic, Social and Admin-istrative Sciences Section of the Academy of Pharmaceutical Sciences of the American Pharmaceutical Association, April 10, 1983, New Orleans, LA.
  • Zelnio, R. N. & Gagnon, J. P. (1979). Pharmacy image and marketing strategy. Pharm Manage, /51:127–133.
  • Gagnon, J. P. & Carroll N. V. (1982). A strategy for marketing pharmacy services, Am Pharm, ArS22: 53–56.
  • Jackson, R. A. & Smith, M. C. (1974). Relationships between price and quality in a community pharmacy, Med Care, 12: 32–39.
  • Jang, R., Knapp, D. A. & Knapp, D. E. (1975). An evaluation of quality of drug-related services in neighborhood pharmacies, Drugs in Health Care, 2: 21–38.
  • Knapp, D. A., Wolf, H. H., Knapp, D. E. & Rudy, T. A. (1969). An experi-mental analysis. . . The pharmacist as a drug advisor,l Amer Pharm Assoc, NS9: 502–505.
  • Rothstein, R. J. (1980). Do you know your customers?, Drug Topics,12.5 (May 2): 41–45.
  • Wiederholt, J. B. (1984). Results of an unpublished survey of consumers in Madison, Wisconsin.
  • Kabat, H. F.(1969). Choice of source of pharmaceutical' services, J Am Pharm Assoc, NS9: 73–78.
  • Mosteller, F. & Bush, R. R. (1954). Selected quantitative techniques. In Gardner Lindsey, (ed.) Handbook of social psychology, Cambridge: Addison-Wesley.
  • Hair, J. F., Anderson, R. E., Tatham, R. L. & Grablowsky, B. .1. (1979). Multivariate data analysis, Tulsa, Petroleum Publishing.
  • Shannon, G. W., Cromley, E. K. & Fink, J. L, III. (1985), Pharmacy patron-age among the elderly: Selected racial and geographical patterns, Soc Sd Med, 20: 85–93.
  • AARP. (1984) Prescription drugs: A survey of consumer use, attitudes, and behavior, Washington, American Association of Retired Persons.
  • Mason, H. L. & Svarstad, B. L. (1984). Medication counseling behaviors and attitudes of rural community pharmacists, Drug Intell Clin Phartn, 18: 409–414.
  • Morris, L. A. (1982). A survey of patients' receipt of prescription drug informa-tion, Med Care, 20: 596–605.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.