23
Views
0
CrossRef citations to date
0
Altmetric
Original Articles

Traitement de l’information et strategies de décision lors de l’interaction avec un SAD multicritère

&
Pages 339-360 | Published online: 18 Apr 2012

Bibliographie

  • Bazerman , M. H. 1992 . Judgement in managerial decision making , New York : John Wiley & Sons .
  • Bedard , J. , Chi , M. T. H. , Graham , L. E. and Shanteau , J. 1993 . Expertise in auditing: Discussing . Auditing , 12 ( 21 ) : 21 – 45 .
  • Berthoz , A. 2003 . La décision , Paris : Odile Jacob .
  • Bettman , J. R. , Luce , M. F. and Payne , J. W. 1998 . Constructive consumer choice processes . Journal of Consumer Research , 25 ( 3 ) : 187 – 217 .
  • Borenstein , D. 1997 . Ranking: um sistema de apoio a decisões multicriteriais . Revista de Administração , 32 ( 4 ) : 67 – 76 .
  • Bottomley , P. A. , Doyle , J. R. and Green , R. H. 2000 . Testing the reliability of weight elicitation methods: Direct rating versus point allocation . Journal of Marketing Research , 37 ( 4 ) : 508 – 513 .
  • Brooks , L. , Leblanc , V. R. and Norman , G. R. 2000 . On the difficulty of noticing obvious features in patient appearance . Psychonomic Bulletin and Review , 11 ( 2 ) : 112 – 117 .
  • Browne , G. J. and Ramesh , V. 2002 . Improving information requirements determination: A cognitive perspective . Information & Management , 39 ( 8 ) : 625 – 645 .
  • Chase , W. G. and Simon , H. A. 1973 . Perception in chess . Cognitive Psychology , 4 : 55 – 81 .
  • Chengalur-Smith , I. N. , Ballou , D. P. and Pazer , H. L. 1999 . The impact of data quality information on decision making: An exploratory analysis . IEEE Transactions on Knowledge and Data Engineering , 6 ( 6 ) : 115 – 124 .
  • Chi , M. T. H. , Glaser , R. and Rees , E. 1982 . “ Expertise in problem solving ” . In Advances in the psychology of expertise , Edited by: Sternberg , R. J. Vol. 1 , Hillsdale , New Jersey : Erlbaum .
  • Chi , T. and Fan , D. 1997 . Cognitive limitations and investment « myopia » . Decision Sciences , 28 ( 1 ) : 27 – 58 .
  • DATAFOLHA . Os brasileiros e o trabalho http://www1.folha.uol.com.br/folha/datafolha/po/dossie_trabalho_02012002c.shtml
  • Elrod , T. , Johnson , R. D. and White , J. 2004 . A new integrated model of noncompensatory and compensatory decision strategies . Organizational Behavior and Human Decision Processes , 95 : 1 – 19 .
  • Fisher , C. W. , Chengalur-Smith , I. and Ballou , D. P. 2003 . The impact of experience and time on the use of data quality information in decision making . Information Systems Research , 14 ( 2 ) : 170 – 189 .
  • Goodhue , D. L. 1995 . Understanding user evaluations of information systems . Management Science , 41 ( 12 ) : 1827 – 1845 .
  • Harte , J. M. , Westenberg , M. R. M. and Van Someren , M. 1994 . Process models of decision making . Acta Psychologica , 87 : 95 – 120 .
  • Hogarth , R. M. and Einhorn , H. J. 1992 . Order effects in belief updating: The belief-adjustment model . Cognitive Psychology , 24 ( 1 ) : 1 – 55 .
  • Hollnagel , E. 1998 . Cognitive reliability and error analysis method (CREAM) , Amsterdam : Elsevier .
  • Holyoak , K. J. 1990 . “ Problem solving ” . In An Invitation to Cognitive Science: Thinking , Edited by: Osherson , D. N. and Smith , E. E. Vol. 3 , Cambridge , MA : MIT Press .
  • Hong , J.-C. and Liu , M.-C. 2003 . A study on thinking strategy between experts and novices of computer games . Computers in Human Behavior , 19 : 245 – 258 .
  • Hung , S. Y. 2003 . Expert versus novice use of the executive support systems: An empirical study . Information & Management , 40 ( 3 ) : 177 – 189 .
  • IBOPE-Solution . 2002 . “ A imagem percebida do carro a álcool e o multicombustível como um passo a frente ” . In Relatório de pesquisa da ÚNICA – União da Agroindústria Canavieira de São Paulo
  • Ibor , J. L. 1975 . Lecciones de psicologia medica , Madrid : Paz Montalvo .
  • Kahneman , D. , Gilovich , T. and Griffin , D. 2002 . Heuristics and biases: Psychology of intuitive judgment , Cambridge , MA : Cambridge University Press .
  • Kirs , P. J. , Pflugheft , K. and Kroeck , G. 2001 . A process model cognitive biasing effects in information systems development and usage . Information & Management , 38 ( 3 ) : 153 – 165 .
  • Klein , G. 2001 . Sources of power: How people make decisions , 7th Ed. , Cambridge , MA : MIT Press .
  • Lebraty , J.-F. and Pastorelli-Negre , I. 2004 . Biais cognitifs : quel statut dans la prise de decision assistée ? . Systèmes d'Information et Management , 9 ( 3 ) : 87 – 115 .
  • Lesgold , A. , Rubinson , H. , Feltovich , P. , Glaser , R. , Klopfer , D. and Wang , Y. 1998 . “ Expertise in a complet skill: Diagnosing x-ray pictures ” . In The nature of expertise , Edited by: Chi , M. T. H. , Glaser , R. and et Farr , M. J. New Jersey : Lawrence Erlbaum Associates .
  • Löbler , M. L. , Hoppen , N. and Estivalete , V. F. B. 2004 . Sistemas de apoio à decisão: validação de um método para mapeamento do processo decisório . Proceedings of 39th the Asamblea Anual CLADEA . 2004 , Puerto Plata , República Dominicana.
  • Lohse , G. L. and Johnson , E. J. 1996 . A comparison of two process tracing methods for choice tasks . Organizational Behavior and Human Decision Processes , 68 ( 1 ) : 28 – 43 .
  • Oskamp , S. 1982 . “ Overconfidence in case-study judgments ” . In Judgment under uncertainty: Heuristics and biases , Edited by: Kahneman , D. , Slovic , P. and Tversky , A. Cambridge , , UK : Cambridge Press .
  • Parikh , M. , Fazlollahi , B. and Verma , S. 2001 . The effectiveness of decisional guidance: An empirical evaluation . Decision Sciences , 32 ( 2 ) : 303 – 331 .
  • Payne , J. W. , Bettman , J. R. and Johnson , E. J. 1993 . The adaptive decision maker , Cambridge University Press .
  • Pipino , L. L. , Lee , Y. W. and Wang , R. Y. 2002 . Data quality assessment . Communications of the ACM , 45 ( 4 ) : 211 – 218 .
  • Pomerol , J.-Ch. 2003 . Decision making biases and control . Journal of Decision Systems , 12 ( 3-4 ) : 235 – 252 .
  • Power , D. J. , Kaparthi , S. and Karsten , R. 2001 . Emerging decision support technologies . Journal of Decision Systems , 10 ( 2 ) : 133 – 147 .
  • Reason , J. 1993 . L’erreur humaine , 2e ed. , Paris : Presses Universitaires de France .
  • Seidl , C. and Traub , S. 1998 . A new test of Image Theory . Organizational Behavior and Human Decision Processes , 75 ( 2 ) : 93 – 116 .
  • Shanteau , J. 1988 . Psychological characteristics research: Implications and strategies of expert decision makers . Acta Psychologica , 68 : 203 – 215 .
  • Shanteau , J. 1992 . How much information does an expert use? Is it relevant? . Acta Psychologica , 81 : 75 – 86 .
  • Shanteau , J. , Weiss , D. J. , Thomas , R. P. and Pounds , J. C. 2002 . Performance-based assessment of expertise: How to decide if someone is an expert or not . European Journal of Operational Research , 36 ( 2 ) : 253 – 263 .
  • Silver , M. S. 1991 . Systems that support decision makers: Description and analysis , New York : John Wiley & Sons .
  • Simon , H. A. 1986 . Panel on decision making and problem solving by the national academy of sciences , Washington , DC : National Academy Press .
  • Simon , H. A. 1960 . The new science of management decision , New York : Harper and Row .
  • Sternberg , R. J. 1996 . Cognitive Psychology , 2nd Ed. , Harcourt Brace College Publishers .
  • Tversky , A. and Kahneman , D. 1982 . “ Judgment under uncertainty: Heuristics and biases ” . In Judgment under uncertainty: Heuristics and biases , Edited by: Kahneman , D. , Slovic , P. and Tversky , A. Cambridge , , UK : Cambridge Press .
  • W , Y. and Wang , R. Y. 1996 . Anchoring data quality dimensions in ontological foundations . Communications of the ACM , 39 ( 11 ) : 86 – 95 .
  • Wang , R. Y. and Strong , D. M. 1996 . Beyond accuracy: What data quality means to data consumers . Journal of Management Information Systems , 12 ( 4 ) : 5 – 34 .
  • Westenberg , M. R. M. and Koele , P. 1994 . Multi-attribute evaluation processes: Methodological and conceptual issues . Acta Psychologica , 87 : 65 – 84 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.