References
- Alexander, K.; Brown, M. 2006. Community-based facilities management, Facilities 24(7/8): 250–268. http://dx.doi.org/10.1108/02632770610666116
- Atkin, B. 2003. Contracting-out or managing services inhouse, Nordic Journal of Surveying and Real Estate Research 1: 18–33.
- Atkin, B.; Brooks, A. 2009. Total facilities management. 3rd ed. New York: Wiley-Blackwell Publishers.
- Barrett, P. 2000. Achieving strategic facilities management through strong relationships, Facilities 18(10/11/12): 421–426.
- Barrett, P.; Baldry, D. 2003. Facilities management: towards best practices. London: Blackwell Publishing.
- Booth, N. 2013. A brief history of facilities management [online]. Neville Booth facilities management. Available at: http://nevillebooth.blogspot.co.uk/2013/01/a-brief-history-of-facilitiesmanagement [accessed 4 September 2014]
- Brochner, J.; Adolfsson, P.; Johansson, M. 2001. Outsourcing facilities management in the process industry: a comparison of Swedish and UK patterns, Journal of Facilities Management 1(3): 265–271. http://dx.doi.org/10.1108/14725960310807953
- Bustinza, O. F.; Molina, L. M.; Gutierrez-Gutierrez, L. J. 2010. Outsourcing as seen from the perspective of knowledge management, Journal of Supply Chain Management 46(3): 23–39. http://dx.doi.org/10.1111/j.1745-493X.2010.03196.x
- CEN/TC 348. 2016. CEN/TC 348 - Facility Management. Published Standards [online]. European Committee for Standardization CEN/TC 348 - Facility Management. Available at: https://standards.cen.eu/dyn/www/f?p=204:32:0::::FSP_ORG_ID,FSP_LANG_ID:414882,25&cs=1E1EAB55C929B498CC3A8D42026DF59BD (accessed 21 January 2016)
- Chitopanich, S. 2004. Positioning facilities management, Facilities 22(13/14): 364–372. http://dx.doi.org/10.1108/02632770410563086
- Coenen, C.; Alexander, K.; Kok, H. 2013. Facilities management dimension from demand perspective, Journal of Facilities Management 11(4): 339–353. http://dx.doi.org/10.1108/JFM-10-2012-0049
- Deloitte. 2014. 2014 Global outsourcing and insourcing survey results [online]. Deloitte Consulting LLP. Available at: www.deloitte.com [accessed 5 September 2014]
- Eisenhardt, K. M. 1989. Agency theory: an assessment and review, Academy of Management Review 14(1): 57–74.
- EN 15221-1:2006 Facility Management - Part 1: Terms and definitions. European committee for standardization. Brussels, 2006.
- EN 15221-2:2006 Facility Management - Part 2: Guidance on how to prepare Facility Management agreements. European committee for standardization. Brussels, 2006.
- EN 15221-3:2011 Facility Management - Part 3: Guidance on quality in Facility Management. European committee for standardization. Brussels, 2011.
- EN 15221-4:2011 Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management. European committee for standardization. Brussels, 2011.
- EN 15221-5:2011 Facility Management - Part 5: Guidance on Facility Management processes. European committee for standardization. Brussels, 2011.
- EN 15221-6:2011 Facility Management - Part 6: Area and Space Measurement in Facility Management. European committee for standardization. Brussels, 2011.
- EN 15221-7:2012 Facility Management - Part 7: Guidelines for Performance Benchmarking. European committee for standardization. Brussels, 2012.
- Ernst and Young. 2013. Outsourcing in Europe: an indepth review of drivers, risks, and trends in the European outsourcing market. London: EYGM Limited.
- Farrell, M. 2010. Developing a framework for measuring outsourcing performance, in LRN conference 2010, University of Leeds, Institute for Transport Studies and CILT (UK), 1–8.
- Grimshaw, B. 2006. Mobility and change management, in Haugen, T.; Moum, A.; Brochner, J. (Eds.). Proceedings of CIB W70 International Symposium on Changing User Demand on Buildings, 12–14 June 2006, Trondheim, Norway.
- Grimshaw, B. 2007. History is bunk: considerations on the future of FM, Facilities 25(11/12): 411–417. http://dx.doi.org/10.1108/02632770710822526
- Hamel, G. K.; Prahalad, C. K. 1994. Competing for the future. Boston, MA: Harvard Business School Press.
- IAOP. 2012. The global outsourcing 100 [online]. International Association of Outsourcing Professionals (IAOP). Available at: www.iaop.org [accessed 10 August 2013]
- IFMA. 2007. A competency framework for facilities management [online]. International Facilities Management Association (IFMA). Available at: www.ifma.org [accessed 29 January 2011]
- Ikediashi, D. I.; Ogunlana, S. O.; Boateng, P.; Okwuashi, O. 2012. Analysis of risks associated with facilities management outsourcing: a multivariate approach, Journal of Facilities Management 10(4): 301–316. http://dx.doi.org/10.1108/14725961211265756
- Interconnection. 2014. Economic recession boots outsourcing trends of facility services in Eastern Europe [online]. Interconnection Consulting. Available at: www.interconnectionconsulting.com [accessed 4 September 2014]
- Jack, J. 1994. Strategic facilities management, Property Management 12(4): 40–43. http://dx.doi.org/10.1108/02637479410071063
- Jensen, P. A. 2008. The origin and constitution of facilities management as an integrated corporate function, Facilities 26(13/14): 490–500. http://dx.doi.org/10.1108/02632770810914253
- Jensen, P. A. 2010. The facilities management market in Denmark, Facilities 28(7/8): 383–394. http://dx.doi.org/10.1108/02632771011042482
- Johannesburg declaration on sustainable development. 2002. United Nation world summit on sustainable development, 2–4 September 2002.
- Junghans, A.; Olsson, N. O. E. 2014. Discussion of facilities management as an academic discipline, Facilities 3(1/2): 67–69. http://dx.doi.org/10.1108/F-10-2012-0078
- KPMG report. 2007. Asia Pacific - who is conducting the orchestra. Amstelveen: KPMG International.
- Levainen, K. I. 1997. Building sites as a city facility. Facilities management: European practice. Netherlands: Arko Publishers, 44–47.
- Mclvor, R. 2000. A practical framework for understanding the outsourcing process, Supply chain management: an international journal 5(1): 22–36.
- Mitchell, S. 2006. Standards in facilities management [online]. Available at: www.keyfm.co.uk [accessed 4 September 2014]
- Noor, M. N. M.; Pitt, M. 2009. A critical review on innovation in facilities management service delivery, Facilities 27(5/6): 211–228. http://dx.doi.org/10.1108/02632770910944943
- Nutt, B. 1999. Linking FM practice and research, Facilities 17(1/2): 11–17. http://dx.doi.org/10.1108/02632779910248406
- Oyedepo, S. O. 2012. On energy for sustainable development in Nigeria, Renewable and Sustainable Energy Reviews 16: 2583–2598. http://dx.doi.org/10.1016/j.rser.2012.02.010
- Pitt, M.; Hinks, J. 2001. Barriers to the operation of the facilities management: property management interface, Facilities 19(7/8): 304–307. http://dx.doi.org/10.1108/02632770110390784
- Porter, K. 2007. Gartner on outsourcing (2007–2008). Stamford: Gartner Research.
- Powell, T. C.; Lovallo, D.; Caringal, C. 2006. Causal ambiguity, management perception, and firm performance, The Academy of Management Review 31(1): 175–196. http://dx.doi.org/10.5465/AMR.2006.19379630
- PricewaterhouseCoopers. 2007. New 2007 global outsourcing survey [online]. Available at: www.dmre-view.com/news/1085042-1.html [accessed 12 February 2014]
- Shah, S. 2007. Sustainable practice for the facilities manager. Oxford: Blackwell Publishing. http://dx.doi.org/10.1002/9780470759677
- Spanos, Y. E.; Lioukas, S. 2001. An examination into the causal logic of rent generation: contrasting Porter’s competitive strategy framework and the resource based perspective, Strategic Management Journal 22(10): 907–934. http://dx.doi.org/10.1002/smj.174
- Steenhuizen, D.; Flores-Colen, I.; Reitsma, A. G.; Branco Ló, P. 2014. The road to facility management, Facilities 32(1/2): 46–57. http://dx.doi.org/10.1108/F-09-2012-0072
- Tay, L.; Ooi, J. T. L. 2001. Facilities management: a jack of all trades?, Facilities 19(10): 357–362. http://dx.doi.org/10.1108/EUM0000000005534
- Teichmann, S. 2009. FM market size in Europe, EuropeanFM Insight, 5–7.
- TPI. 2011. TPI momentum market trends and insights 2011 Vertical report. Technology Partners International (TPI), Scottsdale, AZ.
- Usher, N. 2004. Outsource or in-house facilities management: the pros and cons, Journal of Facilities Management 2(4): 351–359. http://dx.doi.org/10.1108/14725960410808311
- Ventovuori, T. 2007. Analysis of supply models and FM service market trends in Finland, Journal of Facilities Management 5(1): 37–48. http://dx.doi.org/10.1108/14725960710726337
- Ventovuori, T.; Lehtonen, T. 2006. Alternative models for management of FM services, Facilities 8(2): 7390. http://dx.doi.org/10.1108/14630010610679880
- VETIVA. 2011. Construction industry report: a haven of opportunities. VETIVA Capital Management Limited.
- Wernerfelt, B. 1984. A resourced based view of the firm, Strategic Management Journal 5(2): 171–180. http://dx.doi.org/10.1002/smj.4250050207
- Williamson, O. E. 1985. The economic institutions of capitalism. New York: Free Press.
- Yiu, C. Y. 2008. A conceptual link among facilities management, strategic management and project management, Facilities 26(13/14): 510–521. http://dx.doi.org/10.1108/02632770810914262