Trust in the health system: An analysis and extension of the social theories of Giddens and Luhmann

References

• Alexander, J. (1996) ‘Critical reflections on reflexive modernization’ Theory, Culture and Society 13:133-138.
   Google Scholar
• Andreassen, H.K.; Trondsen, M.P.E.; Kummervold, P.E.; Gammon, D. and Hjortdahl, P. (2006) ‘Patients who use e-mediated communication with their doctor: New constructions of trust in the patient-doctor relationship’ Qualitative Health Research 16:238-248.
   Google Scholar
• Armstrong, D. (1993) ‘Public health spaces and the fabrication of identity’ Sociology 27:393-410.
   Google Scholar
• Bauman, Z. (1987) Legislators and Interpreters: On Modernity, Postmodernity and Intellectuals Cambridge University Press: Cambridge. Beasley, C. and Bacchi, C. (2007) ‘Envisaging a new politics for an ethical future’ Feminist Theory 8:279-299.
   Google Scholar
• Beck, U. (1992) Risk Society: Towards a New Modernity Sage Publications: London.
   Google Scholar
• Beck, U. (2005) World Risk Society Polity Press: Cambridge.
   Google Scholar
• Beck, U.; Giddens, A. and Lash, S. (1994) Reflexive Modernization: Politics, Tradition and Aesthetics in the Modern Social Order Blackwell Publishers: Oxford.
   Google Scholar
• Birungi, H. (1998) ‘Injections and self-help: Risk and trust in Ugandan health care’ Social Science and Medicine 47:1455-1462.
   Google Scholar
• Bluhm, L.H. (1987) ‘Trust, terrorism, and technology’ Journal of Business Ethics 6:333-341.
   Google Scholar
• Borch, C. (2005) ‘Systemic power: Luhmann, Foucault, and analytics of power’ Acta Sociologica 48:155-166.
   Google Scholar
• Bordum, A. (2004) Trust as a Critical Concept. Working Draft Center of Market Economics Copenhagen Business School: Copenhagen.
   Google Scholar
• Bordum, A. (2005) Trust and Leadership: On The Value Laden Concept of Trust. Working Draft Center of Market Economic Copenhagen Business School: Copenhagen.
   Google Scholar
• Bourdieu, P. (1984) Distinction: A Social Critique of the Judgement of Taste Routledge: London.
   Google Scholar
• Brown, J.K. (1991)’Towards understanding and measuring conditions of trust: Evolution of a Conditions of Trust Inventory’ Journal of Management 17(3):643-663.
   Google Scholar
• Brownlie, J. and Howson, A. (2005) ‘“Leaps of faith” and MMR: An empirical study of trust’ Sociology 39:221-239.
   Google Scholar
• Brown, P. (2008) ‘Trusting in the new NHS: Instrumental versus communicative action’ Sociology of Health and Illness 30(3):349-363.
   Google Scholar
• Butler, J.K. (1991) ‘Toward understanding and measuring conditions of trust: Evolution of a Conditions of Trust Inventory’ Journal of Management 17(3):643-663.
   Google Scholar
• Carpiano, R.M. (2006) ‘Toward a neighborhood resource-based theory of social capital for health: Can Bourdieu and sociology help?’ Social Science and Medicine 62:165-175.
   Google Scholar
• Cooper, G. (2001) ‘Conceptualising social life’ in Gilbert, N. (ed) Researching Social Life Sage: London, pp.2-13.
   Google Scholar
• Crawford, R. (2004) ‘Risk ritual and the management of control and anxiety in medical culture’ Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine 8:505-528.
   Google Scholar
• Davies, H. (1999) ‘Falling public trust in health services: Implications for accountability’ The Milbank Quarterly 4:193-194.
   Google Scholar
• Elliot, A. (2002) ‘Beck’s sociology of risk: A critical assessment’ Sociology 36:293-315.
   Google Scholar
• Fukuyama, F. (1995) Trust: The Social Virtues and the Creation of Prosperity Free Press: New York.
   Google Scholar
• Giddens, A. (1990) The Consequences of Modernity Stanford University Press: Stanford.
   Google Scholar
• Giddens, A. (1991) Modernity and Self-Identity: Self and Society in the Late Modern Age Stanford University Press: Stanford.
   Google Scholar
• Giddens, A. (1994) ‘Risk, trust, reflexivity’ in Beck, U.; Giddens, A. and Lash, S. (eds) Reflexive Modernization: Politics, Tradition, and Aesthetics is the Modern Social Order Polity Press: Cambridge, pp.194-197.
   Google Scholar
• Gifford, S. (2002) ‘The meaning of lumps: A case study of the ambiguities or risk’ in Nettleton, S. and Gustafsson, U. (eds) The Sociology of Health and Illness Reader Polity: Cambridge, pp.211-222.
   Google Scholar
• Gilson, L. (2003) ‘Trust and the development of health care as a social institution’ Social Science and Medicine 56:1453-1468.
   Google Scholar
• Gilson, L. (2005) ‘Editorial: Building trust and value in health system in low-and middle-income countries’ Social Science and Medicine 61:1381-1384.
   Google Scholar
• Habermas, J. (1989) The Theory of Communicative Action, volume 2: Lifeworld and system: A Critique Of Functionalist Reason Beacon Press: Boston.
   Google Scholar
• Hall, M.A.; Dugan, E.; Zheung, B. and Mishra, A.K. (2001) ‘Trust in physicians and medical institutions: What IS IT, can it be measured, and does it matter?’ The Milbank Quarterly 79:613-639.
   Google Scholar
• Hardin, R. (2006) Trust Polity Press: Cambridge.
   Google Scholar
• Hibbert, D.; Bissell, P. and Ward, P.R. (2002) ‘Consumerism and professional work in the community pharmacy’ Sociology of Health and Illness 24:46-65.
   Google Scholar
• Hosmer, L.T. (1995) ‘Trust: the connecting link between organisational theory and philosophical ethics’ Acadamy of Management Review 20(2):379-403.
   Google Scholar
• Irwin, A. and Michael, M. (2003) Science, Social Theory and Public Knowledge Open University Press: Maidenhead.
   Google Scholar
• Kawachi, I.; Kennedy, B.P.; Lochner, K. and Prothrow-Stith, D. (1997) ‘Social capital, income inequality, and mortality’ American Journal of Public Health 87:1491-1498.
   Google Scholar
• Khodyakov, D. (2007) ‘Trust as a process: A threedimensional approach’ Sociology 4:115-132.
   Google Scholar
• Kim, D.; Subramanian, S.V. and Kawachi, I. (2006) ‘Bonding versus bridging social capital and their associations with self rated health: a multilevel analysis of 40 US communities’ 60:116-122.
   Google Scholar
• Lewis, D.J. and Weigert, A. (1985) ‘Trust as a Social Reality’ Social Forces 63:967-985.
   Google Scholar
• Lochner, K.A.; Kawachi, I.; Brennan, R.T. and Buka, S.L. (2003) ‘Social capital and neighborhood mortality rates in Chicago’ Social Science and Medicine 56:1797-1805.
   Google Scholar
• Luhmann, N. (1979) Trust and Power: Two Works by Niklas Luhmann John Wiley: New York.
   Google Scholar
• Luhmann, N. (1988) ’Trust: Making and breaking cooperative relations’ in Gambetta, D. (ed) Familiarity, Confidence, Trust: Problems and Alternatives Basil Blackwell: New York, pp.94-107.
   Google Scholar
• Luhmann, N. (1990) ‘The paradox of system differentiation and the evolution of society’ in Alexander, J. and Colomy, P. (ed) Differentiation Theory and Social Change Columbia University Press: New York, pp.409-440.
   Google Scholar
• Luhmann, N. (2005) Risk: A Sociological Theory Transaction Publishers: New Brunswick, NJ.
   Google Scholar
• Lupton, D. (1997) ‘Consumerism, reflexivity and the medical encounter’ Social Science and Medicine 45:373-381.
   Google Scholar
• Mechanic, D. and Meyer, S. (2000) ‘Concepts of trust among patients with serious illness’ Social Science and Medicine 51:657-668.
   Google Scholar
• Mollering, G. (2001) ‘The nature of trust: From Georg Simmel to a theory of expectation, interpretation and suspension’ Sociology 35:403-420.
   Google Scholar
• Pearson, S.; Crane, S. and Mont, M.C. (2005) ‘Persistent and dynamic trust: Analysis of trust properties and related impact of trusted platforms’ in Hewlett-Packard Development Company, L.P (ed) Trust Management Springer Berlin: Bristol, pp.355-363.
   Google Scholar
• Popay, J.; Bennett, S.; Thomas, C.; Williams, G.; Gatrell, A. and Bostock, L. (2003) ‘Beyond “beer, fags, egg and chips”? Exploring lay understandings of social inequalities in health’ Sociology of Health and Illness 25:1-23.
   Google Scholar
• Rhodes, R. and Strain, J.J. (2000) ‘Trust and transforming medical institutions’ Cambridge Quarterly of Healthcare Ethics 9:205-217.
   Google Scholar
• Russell, S. (2005) ‘Treatment-seeking behaviour in urban Sri Lanka: Trusting the state, trusting private providers’ Social Science and Medicine 61:1396-1407.
   Google Scholar
• Salvatore, A. and Sassatelli, R. (2004) ‘Trust and food: A theoretical discussion’ Consumer Trust in Food - A European Study of the Social and Institutional Conditions for the Production of Trust University of Bologna: Bologna.
   Google Scholar
• Scambler, G. and Britten, N. (2001) ‘System, lifeworld and doctor-patient interaction: Issues of trust in a changing world’ in Scambler, G. (ed) Habermas, Critical Theory and Health Routledge: London, pp.45-67.
   Google Scholar
• Schlesinger, M.; Quon, N.; Wynia, M.; Cummins, D. and Gray, B. (2005) ‘Profit-Seeking, corporate control, and the trustworthiness of health care organizations: Assessments of health plan performance by their affiliated physicians’ Health Services Research 40:605-645.
   Google Scholar
• Shapiro, S.P. (1987) ‘The social control of impersonal trust’ The American Journal of Sociology 93:623-658.
   Google Scholar
• Subramanian, S.V.; Lochner, K.A. and Kawachi, I. (2003) ‘Neighborhood differences in social capital: a compositional artifact or a contextual construct?’ Health and Place 9:33-44.
   Google Scholar
• Ward, P. (2006) ‘Trust, reflexivity and dependence: A ‘social systems theory’ analysis in/of medicine’ European Journal of Social Quality 6:143-158.
   Google Scholar
• Ward, P. and Coates, A. (2006) ‘“We shed tears, but there is no one there to wipe them up for us”: narratives of (mis)trust in a materially deprived community’ Health: An Interdisciplinary Journal for the Social Study of Health, Medicine and Illness 10:283-301.
   Google Scholar
• Welsh, T. and Pringle, M. (2001) ‘Social capital. Trusts need to recreate trust’ British Medical Journal 323:177-178.
   Google Scholar
• Williams, G. (2000) ‘Knowledgeable narratives’ Anthropology and Medicine 7:135-140.
   Google Scholar
• Williams, G. and Popay, J. (2001) ‘Lay health knowledge and the concept of the lifeworld’ in Scambler, G. (ed) Habermas, Critical Theory and Health Routledge: London, pp.25-44.
   Google Scholar
• Wynne, B. (1992) ‘Misunderstood misunderstanding: Social identities and the public uptake of science’ Public Understanding of Science 1:281-304.
   Google Scholar
• Wynne, B. (1996) ‘May the sheep safely graze? A reflexive view of the expert-lay knowledge divide’ in Lash, S.; Szerszynski, B. and Wynne, B. (eds) Risk, Environment and Modernity: Towards a New Ecology Sage: London, pp.44-83.
   Google Scholar
• Wynne, B. (2001) ‘Expert discourses of risk and ethics on genetically manipulated organisms: The weaving of public alienation’ Notizie di Politeia 17:51-76.
   Google Scholar