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Original Articles
A multi-perspective exploration of the understanding of patient complaints and their potential for patient safety improvement in general practice
Emily O’Dowda Discipline of General Practice, National University of IrelandGalway, Galway, IrelandCorrespondence[email protected]
https://orcid.org/0000-0001-9283-5459View further author information
Sinead Lydonb School of Medicine, National University of IrelandGalway, Galway, Ireland
https://orcid.org/0000-0001-5700-4350View further author information
Paul O’Connora Discipline of General Practice, National University of IrelandGalway, Galway, Ireland
https://orcid.org/0000-0001-9036-098XView further author information
Pages 35-44
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Received 09 Oct 2020, Accepted 02 Mar 2021, Published online: 27 Apr 2021
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