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Journal of Pharmaceutical Policy and Practice Volume 14, 2021 - Issue 1

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Investigating the effect of pharmaceutical logistics service performance on customer satisfaction: a two-step approach with structural equation modeling

Tafesse Gizaw1 College of Business and Economics,Jimma University,Jimma,Ethiopia.

Mekonnen Bogale1 College of Business and Economics,Jimma University,Jimma,Ethiopia.

Tadesse Gudeta2 School of Pharmacy, Faculty of Health Sciences,Jimma University,Jimma,Ethiopia.Correspondence[email protected]

https://orcid.org/0000-0002-5109-0953

Article: 64 | Received 23 Nov 2020, Accepted 24 Jul 2021, Published online: 04 Dec 2023

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