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Volume 14, Issue 9

Total Quality Management & Business Excellence

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Total Quality Management & Business Excellence, Volume 14, Issue 9 (2003)

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Total Quality Management & Business Excellence, Volume 14, Issue 9 (2003)

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Original Articles

Article

Matching games to gamers with quality function deployment

Gabriel Jacobs & Barry Ip

Pages: 959-967

Published online: 25 Aug 2010

AbstractforMatching games to gamers with quality function deployment | References | PDF (89.3 KB)

142 Views
8 CrossRef citations
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Article

Quality function deployment: A teamwork approach

zevki Özgener

Pages: 969-979

Published online: 25 Aug 2010

AbstractforQuality function deployment: A teamwork approach | References | PDF (86.2 KB)

294 Views
17 CrossRef citations
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Article

Levels of Quality Management in Certified Firms

Enrique Claver & Juan José Tarí

Pages: 981-998

Published online: 25 Aug 2010

AbstractforLevels of Quality Management in Certified Firms | References | PDF (102.7 KB)

65 Views
11 CrossRef citations
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Article

The development of an economic quality cost model

Navee Chiadamrong

Pages: 999-1014

Published online: 25 Aug 2010

AbstractforThe development of an economic quality cost model | References | PDF (103 KB)

491 Views
55 CrossRef citations
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Article

A process for the deployment of corporate quality objectives

Vivek (Vic) Nanda

Pages: 1015-1021

Published online: 25 Aug 2010

AbstractforA process for the deployment of corporate quality objectives | References | PDF (109.9 KB)

63 Views
2 CrossRef citations
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Article

Quality improvement by reducing variation: A case study

E. V. Gijo & P. K. Perumallu

Pages: 1023-1031

Published online: 25 Aug 2010

AbstractforQuality improvement by reducing variation: A case study | References | PDF (76.7 KB)

96 Views
10 CrossRef citations
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Article

The influence of total quality service age on quality and operational performance

G. S. Sureshchandar, Chandrasekharan Rajendran & R. N. Anantharaman

Pages: 1033-1052

Published online: 25 Aug 2010

AbstractforThe influence of total quality service age on quality and operational performance | References | PDF (204.9 KB)

98 Views
11 CrossRef citations
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Article

Determinants of software quality: Customer's perspective

George Issac, Chandrasekharan Rajendran & R. N. Anantharaman

Pages: 1053-1070

Published online: 25 Aug 2010

AbstractforDeterminants of software quality: Customer's perspective | References | PDF (120.4 KB)

166 Views
15 CrossRef citations
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Article

A new business excellence model from an old Indian philosophy

Gopal Kanji

Pages: 1071-1076

Published online: 25 Aug 2010

AbstractforA new business excellence model from an old Indian philosophy | References | PDF (123.7 KB)

119 Views
5 CrossRef citations
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