Total Quality Management & Business Excellence, Volume 18, Issue 10 (2007)

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Total Quality Management & Business Excellence, Volume 18, Issue 10 (2007)

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Original Articles

Article
Characteristics of Performance Measures for External Reporting
Pierre-Laurent Bescos, Eric Cauvin, Christel Decock-Good & Anders H. Westlund
Pages: 1055-1074
Published online: 04 Jan 2008
AbstractforCharacteristics of Performance Measures for External Reporting | Full Text | References | PDF (114.7 KB)
  • 211 Views
  • 4 CrossRef citations
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Article
How to Increase Exploration within the TQM Practice
Sheng-Hsun Hsu, Shiou-Fen Tzeng & Yu-Che Wang
Pages: 1075-1081
Published online: 04 Jan 2008
AbstractforHow to Increase Exploration within the TQM Practice | Full Text | References | PDF (106.7 KB)
  • 164 Views
  • 4 CrossRef citations
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Article
Relationship between Organizational Commitment and EFQM Business Excellence Model: A Study on Turkish Quality Award Winners
Ozkan Tutuncu & Deniz Kucukusta
Pages: 1083-1096
Published online: 04 Jan 2008
AbstractforRelationship between Organizational Commitment and EFQM Business Excellence Model: A Study on Turkish Quality Award Winners | Full Text | References | PDF (133 KB)
  • 731 Views
  • 38 CrossRef citations
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Article
A Methodology to Improve Higher Education Quality using the Quality Function Deployment and Analytic Hierarchy Process
Hendry Raharjo, Min Xie, Thong Ngee Goh & Aarnout C. Brombacher
Pages: 1097-1115
Published online: 04 Jan 2008
AbstractforA Methodology to Improve Higher Education Quality using the Quality Function Deployment and Analytic Hierarchy Process | Full Text | References | PDF (475.3 KB)
  • 838 Views
  • 43 CrossRef citations
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Article
A Comparative Study of the Performance Measurement in Global Telecom Operators
Shiu-Wan Hung & Wen-Min Lu
Pages: 1117-1132
Published online: 04 Jan 2008
AbstractforA Comparative Study of the Performance Measurement in Global Telecom Operators | Full Text | References | PDF (162.4 KB)
  • 339 Views
  • 15 CrossRef citations
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Article
The Source of Innovation: Boundary Spanner
Sheng-Hsun Hsu, Yu-Che Wang & Shiou-Fen Tzeng
Pages: 1133-1145
Published online: 04 Jan 2008
AbstractforThe Source of Innovation: Boundary Spanner | Full Text | References | PDF (108 KB)
  • 697 Views
  • 19 CrossRef citations
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Article
Leadership, Quality and Health: Using McGregor's X and Y Theory for Analyzing Values in Relation to Methodologies and Outcomes
Johan Larsson, Stig Vinberg & Håkan Wiklund
Pages: 1147-1168
Published online: 04 Jan 2008
AbstractforLeadership, Quality and Health: Using McGregor's X and Y Theory for Analyzing Values in Relation to Methodologies and Outcomes | Full Text | References | PDF (159.3 KB)
  • 4084 Views
  • 11 CrossRef citations
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