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Volume 18, Issue 6

Total Quality Management & Business Excellence

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Total Quality Management & Business Excellence, Volume 18, Issue 6 (2007)

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Total Quality Management & Business Excellence, Volume 18, Issue 6 (2007)

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Original Articles

Article

Integrating the Kano Model and QFD for Designing New Products

Gérson Tontini

Pages: 599-612

Published online: 12 Sep 2007

AbstractforIntegrating the Kano Model and QFD for Designing New Products | Full Text | References | PDF (173.9 KB)

3248 Views
153 CrossRef citations
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Article

How Hospitals Choose a Quality Management System: Relevant Criteria in Large Spanish Hospitals

Marta Sangüesa, Ricardo Mateo & Laura Ilzarbe

Pages: 613-630

Published online: 12 Sep 2007

AbstractforHow Hospitals Choose a Quality Management System: Relevant Criteria in Large Spanish Hospitals | Full Text | References | PDF (113.5 KB)

223 Views
10 CrossRef citations
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Article

The Adoption of ISO 9000 Standards within the Egyptian Context: A Diffusion of Innovation Approach

Gharib Hashem & Jennifer Tann

Pages: 631-652

Published online: 12 Sep 2007

AbstractforThe Adoption of ISO 9000 Standards within the Egyptian Context: A Diffusion of Innovation Approach | Full Text | References | PDF (132.1 KB)

641 Views
55 CrossRef citations
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Article

An Integrated Model of Hoshin Management and Six Sigma in High-Tech Firms

Ching-Chow Yang & Tsu-Ming Yeh

Pages: 653-665

Published online: 12 Sep 2007

AbstractforAn Integrated Model of Hoshin Management and Six Sigma in High-Tech Firms | Full Text | References | PDF (99.9 KB)

287 Views
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Article

A Two-Dimensional Perspective on Attractive Quality

Johan Lilja & Håkan Wiklund

Pages: 667-679

Published online: 12 Sep 2007

AbstractforA Two-Dimensional Perspective on Attractive Quality | Full Text | References | PDF (126 KB)

185 Views
7 CrossRef citations
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Article

‘Postponement’ in the Logistical Systems of New Automobiles Marketed in Portugal: The Brands and Quality

Maria Cristina Mendonça & J. C. Quaresma Dias

Pages: 681-696

Published online: 12 Sep 2007

Abstractfor‘Postponement’ in the Logistical Systems of New Automobiles Marketed in Portugal: The Brands and Quality | Full Text | References | PDF (111 KB)

146 Views
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