Total Quality Management & Business Excellence, Volume 22, Issue 6 (2011)

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Total Quality Management & Business Excellence, Volume 22, Issue 6 (2011)

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Original Articles

Article
Management by facts: The common ground between total quality management and evidence-based management
Xavier Tort-Martorell, Pere Grima & Lluís Marco
Pages: 599-618
Published online: 26 May 2011
AbstractforManagement by facts: The common ground between total quality management and evidence-based management | Full Text | References | PDF (298.6 KB)
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Article
How political power and economic circumstances can influence pursuits of excellence in quality management: The Polish example
Adam Hamrol
Pages: 619-640
Published online: 26 May 2011
AbstractforHow political power and economic circumstances can influence pursuits of excellence in quality management: The Polish example | Full Text | References | PDF (707.1 KB)
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Article
The adoption of excellence models through cultural and social adaptations: An empirical study of critical success factors and a proposed model
Mohamed Zairi & Abdulrahman Abdullah Alsughayir
Pages: 641-654
Published online: 10 Jun 2011
AbstractforThe adoption of excellence models through cultural and social adaptations: An empirical study of critical success factors and a proposed model | Full Text | References | PDF (336.6 KB)
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Article
Holistic requirements management considering the degree of requirements' performance
Horst-Artur Crostack, Sandra Klute & Robert Refflinghaus
Pages: 655-672
Published online: 06 Jun 2011
AbstractforHolistic requirements management considering the degree of requirements' performance | Full Text | References | PDF (696.1 KB)
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Article
Quality and lean health care: A system for assessing and improving the health of healthcare organisations
Jens J. Dahlgaard, Jostein Pettersen & Su Mi Dahlgaard-Park
Pages: 673-689
Published online: 17 Jun 2011
AbstractforQuality and lean health care: A system for assessing and improving the health of healthcare organisations | Full Text | References | PDF (192.7 KB)
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