Total Quality Management & Business Excellence, Volume 25, Issue 3-4 (2014)

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Total Quality Management & Business Excellence, Volume 25, Issue 3-4 (2014)

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TQM, Quality Costs, Quality Improvement Roadmaps, and Quality Management Systems

Original Articles

Article
Today's quality is tomorrow's reputation (and the following day's business success)
Moshe Sharabi
Pages: 183-197
Published online: 03 Dec 2013
AbstractforToday's quality is tomorrow's reputation (and the following day's business success) | Full Text | References | PDF (220.7 KB)
  • 921 Views
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Article
Six Sigma: hints from practice to overcome difficulties
Pere Grima, Lluís Marco-Almagro, Sandrine Santiago & Xavier Tort-Martorell
Pages: 198-208
Published online: 19 Aug 2013
AbstractforSix Sigma: hints from practice to overcome difficulties | Full Text | References | PDF (83.8 KB)
  • 883 Views
  • 15 CrossRef citations
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Article
Economic analysis of TQM adoption in the construction sector
Javier García-Bernal & Nieves García-Casarejos
Pages: 209-221
Published online: 08 Oct 2012
AbstractforEconomic analysis of TQM adoption in the construction sector | Full Text | References | PDF (180.8 KB)
  • 449 Views
  • 14 CrossRef citations
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Article
Survey research on quality costs and problems in the construction environment
Amirhosein Jafari & Suhansa Rodchua
Pages: 222-234
Published online: 19 Aug 2013
AbstractforSurvey research on quality costs and problems in the construction environment | Full Text | References | PDF (160.3 KB)
  • 927 Views
  • 14 CrossRef citations
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Article
Does professional ethics affect quality of construction – a case in a developing economy?
Hamzah Abdul-Rahman, Mahanim Hanid & Xiang Wen Yap
Pages: 235-248
Published online: 09 Jul 2013
AbstractforDoes professional ethics affect quality of construction – a case in a developing economy? | Full Text | References | PDF (91.4 KB)
  • 1553 Views
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Article
The effect of corporate social responsibility on brand loyalty: the mediating role of brand image
Yuanqiong He & Kin Keung Lai
Pages: 249-263
Published online: 08 May 2012
AbstractforThe effect of corporate social responsibility on brand loyalty: the mediating role of brand image | Full Text | References | PDF (122.3 KB)
  • 12112 Views
  • 88 CrossRef citations
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Article
Supervisory quality of board and firm performance: a perspective of board meeting attendance
Ying-fen Lin, Yaying Mary Chou Yeh & Feng-ming Yang
Pages: 264-279
Published online: 06 Feb 2013
AbstractforSupervisory quality of board and firm performance: a perspective of board meeting attendance | Full Text | References | PDF (101.8 KB)
  • 1772 Views
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Article
The characteristics of information system maintenance: an empirical analysis
Shing-Han Li, David C. Yen, Wen-Hui Lu & Tung-Yu Chen
Pages: 280-295
Published online: 18 Jun 2013
AbstractforThe characteristics of information system maintenance: an empirical analysis | Full Text | References | PDF (404.5 KB)
  • 392 Views
  • 5 CrossRef citations
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Article
Effective approach to quality control for small–medium software companies
Jung Lyu & Chih-Chin Liang
Pages: 296-308
Published online: 21 Jan 2013
AbstractforEffective approach to quality control for small–medium software companies | Full Text | References | PDF (148.3 KB)
  • 324 Views
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Article
ISO 9001 European Scoreboard: an instrument to measure macroquality
Paulo Alexandre da Costa Araújo Sampaio, Pedro Manuel Tavares Lopes de Andrade Saraiva & Ana Catarina Ribeiro Gomes
Pages: 309-318
Published online: 19 Jun 2013
AbstractforISO 9001 European Scoreboard: an instrument to measure macroquality | Full Text | References | PDF (137.3 KB)
  • 448 Views
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Article
Utilisation of business process models in managerial practice: An empirical study in Slovak companies certified to the ISO 9001 standard
Ján Závadský & Zuzana Závadská
Pages: 319-337
Published online: 10 Jun 2013
AbstractforUtilisation of business process models in managerial practice: An empirical study in Slovak companies certified to the ISO 9001 standard | Full Text | References | PDF (293.5 KB)
  • 357 Views
  • 8 CrossRef citations
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Article
Different perspectives on management systems integration
João Almeida, Pedro Domingues & Paulo Sampaio
Pages: 338-351
Published online: 08 Jan 2014
AbstractforDifferent perspectives on management systems integration | Full Text | References | PDF (149.3 KB)
  • 985 Views
  • 31 CrossRef citations
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Article
Quality management frameworks implementation in Polish local governments
Małgorzata Wiśniewska & Katarzyna A. Szczepańska
Pages: 352-366
Published online: 10 Jun 2013
AbstractforQuality management frameworks implementation in Polish local governments | Full Text | References | PDF (235.5 KB)
  • 692 Views
  • 11 CrossRef citations
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Article
Examining relationships between quality management and organisational performance in transitional economies
Milan Delić, Vladan Radlovački, Bato Kamberović, Rado Maksimović & Mladen Pečujlija
Pages: 367-382
Published online: 14 Jun 2013
AbstractforExamining relationships between quality management and organisational performance in transitional economies | Full Text | References | PDF (193.5 KB)
  • 690 Views
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Article
Quality management effects in certified Serbian companies producing food of animal origin
Ilija Djekic, Nikola Tomic, Nada Smigic, Igor Tomasevic, Radomir Radovanovic & Andreja Rajkovic
Pages: 383-396
Published online: 17 Apr 2013
AbstractforQuality management effects in certified Serbian companies producing food of animal origin | Full Text | References | PDF (156.6 KB)
  • 588 Views
  • 17 CrossRef citations
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Article
Critical factors for quality management initiatives in small- and medium-sized enterprises
Marcus Assarlind & Ida Gremyr
Pages: 397-411
Published online: 12 Nov 2013
AbstractforCritical factors for quality management initiatives in small- and medium-sized enterprises | Full Text | References | PDF (248.8 KB)
  • 1050 Views
  • 33 CrossRef citations
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Article
The impact of ISO certification on consumers' purchase intention
Shwu-Ing Wu & Jiun-Yi Jang
Pages: 412-426
Published online: 29 Apr 2013
AbstractforThe impact of ISO certification on consumers' purchase intention | Full Text | References | PDF (138.4 KB)
  • 992 Views
  • 19 CrossRef citations
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