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Volume 35, Issue 1-2

Total Quality Management & Business Excellence

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Total Quality Management & Business Excellence, Volume 35, Issue 1-2 (2024)

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Total Quality Management & Business Excellence, Volume 35, Issue 1-2 (2024)

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Volume 35, 2024 Vol 34, 2023 Vol 33, 2022 Vol 32, 2021 Vol 31, 2020 Vol 30, 2019 Vol 29, 2018 Vol 28, 2017 Vol 27, 2016 Vol 26, 2015 Vol 25, 2014 Vol 24, 2013 Vol 23, 2012 Vol 22, 2011 Vol 21, 2010 Vol 20, 2009 Vol 19, 2008 Vol 18, 2007 Vol 17, 2006 Vol 16, 2005 Vol 15, 2004 Vol 14, 2003 Vol 13, 2002 Vol 12, 2001 Vol 11, 2000 Vol 10, 1999 Vol 9, 1998 Vol 8, 1997 Vol 7, 1996 Vol 6, 1995 Vol 5, 1994 Vol 4, 1993 Vol 3, 1992 Vol 2, 1991 Vol 1, 1990

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Research Article

Article

Efficiency analysis of Lean Six Sigma projects: insights for selection and prioritisation

Antônio Carlos Pacagnella Junior, Sergio Felipe Vallati & Paulo Sergio de Arruda Ignacio

Pages: 1-31

Published online: 20 Apr 2023

AbstractforEfficiency analysis of Lean Six Sigma projects: insights for selection and prioritisation | Full Text | References | PDF (1.4 MB) | EPUB

309 Views
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Review Article

The low power distance in Nordic Management: an incentive for the regional learning by doing approach

Pîrju Ionel Sergiu, Șorcaru Sergiu Lucian, Panaitescu Manuela & Prunău Nicolae-Florin

Pages: 32-45

Published online: 19 Jun 2023

AbstractforThe low power distance in Nordic Management: an incentive for the regional learning by doing approach | Full Text | References | PDF (172.4 KB) | EPUB

341 Views
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Research Article

Article

Multiple intelligences and job performance: the moderating role of learning goal oriented training

Kuang-Jung Chen, Chieh-Peng Lin & Pei-Chun Chen

Pages: 46-63

Published online: 06 Sep 2023

AbstractforMultiple intelligences and job performance: the moderating role of learning goal oriented training | Full Text | References | PDF (286.8 KB) | EPUB

239 Views
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Article

The impact of place quality brand on high-quality development of manufacturing: a moderated mediation model

Hao Zheng, Yefang Sun, Yueyi Zhang & Chenyuan Lu

Pages: 64-90

Published online: 13 Sep 2023

AbstractforThe impact of place quality brand on high-quality development of manufacturing: a moderated mediation model | Full Text | References | PDF (463.4 KB) | EPUB

192 Views
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Review Article

A bibliometric review of information technology, artificial intelligence, and blockchain on auditing

Yazan Abu Huson, Laura Sierra-García & María Antonia Garcia-Benau

Pages: 91-113

Published online: 12 Sep 2023

AbstractforA bibliometric review of information technology, artificial intelligence, and blockchain on auditing | Full Text | References | PDF (1 MB) | EPUB

1321 Views
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Research Article

Article

Unraveling the key determinants of successful six sigma implementation: an empirical investigation

Anthony Bagherian, Mark Gershon & Sunil Kumar

Pages: 114-136

Published online: 01 Feb 2024

AbstractforUnraveling the key determinants of successful six sigma implementation: an empirical investigation | Full Text | References | PDF (1.9 MB) | EPUB

221 Views
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Review Article

Excellence models beyond total quality management: inception, thematic structure and forthcoming paths

Joana Morgado Oliveira & Carlos F. Gomes

Pages: 137-169

Published online: 01 Feb 2024

391 Views
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Research Article

Article

Understanding the formation process of negative customer engagement behaviours: a quantitative and qualitative interpretation

Luning Zang, Yuying Liu, Xiaojing Sun & Decheng Wen

Pages: 170-201

Published online: 01 Feb 2024

AbstractforUnderstanding the formation process of negative customer engagement behaviours: a quantitative and qualitative interpretation | Full Text | References | PDF (802.4 KB) | EPUB

258 Views
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Article

Investigating the relationship between KM implementation capability and TQM: a Greek public sector case study

Styliani Xanthopoulou, George Tsiotras & Eftychia Kessopoulou

Pages: 202-225

Published online: 01 Feb 2024

AbstractforInvestigating the relationship between KM implementation capability and TQM: a Greek public sector case study | Full Text | References | PDF (897.4 KB) | EPUB

135 Views
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Review Article

TQM and sustainability: a study of the methods and CSFs of TQM for achieving sustainability

Cecilia Silvestri, Luca Silvestri, Michela Piccarozzi & Alessandro Ruggieri

Pages: 226-272

Published online: 01 Feb 2024

AbstractforTQM and sustainability: a study of the methods and CSFs of TQM for achieving sustainability | Full Text | References | PDF (1.1 MB) | EPUB

342 Views
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Research Article

Article

The internalisation of integrated management systems as a key for sustainable companies: empirical evidence

Maria Gianni & Katerina Gotzamani

Pages: 273-296

Published online: 01 Feb 2024

AbstractforThe internalisation of integrated management systems as a key for sustainable companies: empirical evidence | Full Text | References | PDF (1.7 MB) | EPUB

143 Views
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Article

Quantitative analysis of the publication trends in four decades of SERVQUAL research: a bibliometric approach

Dong-Geun Oh & B. Elango

Pages: 297-319

Published online: 01 Feb 2024

AbstractforQuantitative analysis of the publication trends in four decades of SERVQUAL research: a bibliometric approach | Full Text | References | PDF (1.4 MB) | EPUB

205 Views
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