The International Review of Retail, Distribution and Consumer Research, Volume 32, Issue 2 (2022)

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The International Review of Retail, Distribution and Consumer Research, Volume 32, Issue 2 (2022)

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Editorial

Editorial
Special issue on Covid-19 and retailing
Steve Burt & George Maglaras
Pages: 127-129
Published online: 13 Mar 2022
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Research Article

Article
Online food shopping reinvented: developing digitally enabled coping strategies in times of crisis
Christian Fuentes, Emma Samsioe & Josefine Östrup Backe
Pages: 130-150
Published online: 14 Mar 2022
AbstractforOnline food shopping reinvented: developing digitally enabled coping strategies in times of crisis | Full Text | References | PDF (332.1 KB) | EPUB
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Open Access
Article
Why buy used clothing during the pandemic? Examining the impact of COVID-19 on consumers’ secondhand fashion consumption motivations
Naeun Lauren Kim & Terry Haekyung Kim
Pages: 151-166
Published online: 02 Mar 2022
AbstractforWhy buy used clothing during the pandemic? Examining the impact of COVID-19 on consumers’ secondhand fashion consumption motivations | Full Text | References | PDF (979.6 KB) | EPUB
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Article
Domestic confinement crisis and its un-intensifying effect on service quality expectations towards e-stores: the case of the COVID-19 pandemic in Mexico
Jorge Vera-Martínez, Andrea Trujillo-León & Fabiola Vásquez-García
Pages: 167-183
Published online: 13 Mar 2022
AbstractforDomestic confinement crisis and its un-intensifying effect on service quality expectations towards e-stores: the case of the COVID-19 pandemic in Mexico | Full Text | References | PDF (697.3 KB) | EPUB
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Open Access
Article
Responsible service employee behaviour and its impact on customer satisfaction during the coronavirus crisis
Eeva-Liisa Oikarinen & Magnus Söderlund
Pages: 184-200
Published online: 06 Mar 2022
AbstractforResponsible service employee behaviour and its impact on customer satisfaction during the coronavirus crisis | Full Text | References | PDF (556.6 KB) | EPUB
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Open Access
Article
Physical retailing vs. physical distancing – an empirical study of Swedish retail adaptations in the wake of Covid-19
Jens Hultman & Carys Egan-Wyer
Pages: 201-220
Published online: 15 Mar 2022
AbstractforPhysical retailing vs. physical distancing – an empirical study of Swedish retail adaptations in the wake of Covid-19 | Full Text | References | PDF (339.3 KB) | EPUB
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