Public Management Review, Volume 21, Issue 5 (2019)

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Public Management Review, Volume 21, Issue 5 (2019)

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Original Articles

Article
Support for contracting-out and public-private partnership: exploring citizens’ perspectives
Hai (David) Guo & Alfred Tat-Kei Ho
Pages: 629-649
Published online: 28 Jun 2018
AbstractforSupport for contracting-out and public-private partnership: exploring citizens’ perspectives | Full Text | References | PDF (1.4 MB) | EPUB
  • 1308 Views
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Article
Public service motivation and customer service behaviour: testing the mediating role of emotional labour and the moderating role of gender
Wisanupong Potipiroon, Angsuthon Srisuthisa-ard & Sue Faerman
Pages: 650-668
Published online: 26 Jul 2018
AbstractforPublic service motivation and customer service behaviour: testing the mediating role of emotional labour and the moderating role of gender | Full Text | References | PDF (1.3 MB) | EPUB
  • 1556 Views
  • 23 CrossRef citations
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Article
Linking turnover to organizational performance: the role of process conformance
Jan Wynen, Wouter Van Dooren, Jan Mattijs & Carl Deschamps
Pages: 669-685
Published online: 01 Aug 2018
AbstractforLinking turnover to organizational performance: the role of process conformance | Full Text | References | PDF (1.2 MB) | EPUB
  • 27322 Views
  • 20 CrossRef citations
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Open Access
Article
Exploring the links between different performance information uses, NPM cultural orientation, and organizational performance in the public sector
Christian Nitzl, MariaFrancesca Sicilia & Ileana Steccolini
Pages: 686-710
Published online: 27 Aug 2018
AbstractforExploring the links between different performance information uses, NPM cultural orientation, and organizational performance in the public sector | Full Text | References | PDF (1.7 MB) | EPUB
  • 1489 Views
  • 32 CrossRef citations
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Article
Risk management by SPV partners in toll road public private partnerships
Richard Burke & Istemi Demirag
Pages: 711-731
Published online: 01 Oct 2018
AbstractforRisk management by SPV partners in toll road public private partnerships | Full Text | References | PDF (1.5 MB) | EPUB
  • 1038 Views
  • 22 CrossRef citations
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Article
Following the money: The political determinants of E-fiscal transparency in US states
Can Chen & Yanbing Han
Pages: 732-754
Published online: 10 Oct 2018
AbstractforFollowing the money: The political determinants of E-fiscal transparency in US states | Full Text | References | PDF (1.6 MB) | EPUB
  • 842 Views
  • 12 CrossRef citations
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Article
Routine and nonroutine performance information: an assessment about substitution and complementarity
Michele Tantardini
Pages: 755-774
Published online: 15 Oct 2018
AbstractforRoutine and nonroutine performance information: an assessment about substitution and complementarity | Full Text | References | PDF (1.4 MB) | EPUB
  • 400 Views
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Article
Reforming public services: does service logic have anything to offer?
Christian Grönroos
Pages: 775-788
Published online: 11 Oct 2018
AbstractforReforming public services: does service logic have anything to offer? | Full Text | References | PDF (1.3 MB) | EPUB
  • 2799 Views
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