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Volume 17, Issue 2

Quality Management Journal

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Quality Management Journal, Volume 17, Issue 2 (2010)

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Quality Management Journal, Volume 17, Issue 2 (2010)

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Vol 31, 2024 Vol 30, 2023 Vol 29, 2022 Vol 28, 2021 Vol 27, 2020 Vol 26, 2019 Vol 25, 2018 Vol 24, 2017 Vol 23, 2016 Vol 22, 2015 Vol 21, 2014 Vol 20, 2013 Vol 19, 2012 Vol 18, 2011 Volume 17, 2010 Vol 16, 2009 Vol 15, 2008 Vol 14, 2007 Vol 13, 2006 Vol 12, 2005 Vol 11, 2004 Vol 10, 2003 Vol 9, 2002 Vol 8, 2001 Vol 7, 2000 Vol 6, 1999 Vol 5, 1997-1998 Vol 4, 1996-1997 Vol 3, 1995-1996 Vol 2, 1994-1995 Vol 1, 1993-1994

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Introduction

James R. Evans Editor

Page: 4

Published online: 21 Nov 2017

CitationforIntroduction | PDF (31.5 KB)

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Brief Report

Executive Briefs

Pages: 5-6

Published online: 21 Nov 2017

CitationforExecutive Briefs | PDF (62.3 KB)

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Articles

Article

Organizational Culture, Knowledge Management, and Patient Safety in U.S. Hospitals

Gregory N. Stock, Kathleen L. McFadden & Charles R. Gowen III

Pages: 7-26

Published online: 21 Nov 2017

AbstractforOrganizational Culture, Knowledge Management, and Patient Safety in U.S. Hospitals | References | PDF (321.7 KB)

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Article

Managing Continuous Improvement in Vietnam: Unique Challenges and Approaches to Overcome Them

Phuong Anh Nguyen & Alan G. Robinson

Pages: 27-41

Published online: 21 Nov 2017

AbstractforManaging Continuous Improvement in Vietnam: Unique Challenges and Approaches to Overcome Them | References | PDF (198.5 KB)

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Article

Trading Machines: Using SPC to Assess Performance of Financial Trading Systems

M. Zia Hassan, Andrew Kumiega & Ben Van Vliet

Pages: 42-53

Published online: 21 Nov 2017

AbstractforTrading Machines: Using SPC to Assess Performance of Financial Trading Systems | References | PDF (234.9 KB)

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Article

Black Belt Coaching and Project Outcomes: An Empirical Investigation

Marcia Hagen

Pages: 54-67

Published online: 21 Nov 2017

AbstractforBlack Belt Coaching and Project Outcomes: An Empirical Investigation | References | PDF (165.9 KB)

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Book Reviews

Book Review

Executing Strategy: From Boardroom to Frontline

James Kohnen

Page: 68

Published online: 21 Nov 2017

CitationforExecuting Strategy: From Boardroom to Frontline | PDF (67 KB)

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Book Review

Inspire! Why Customers Come Back

James Kohnen

Pages: 68-69

Published online: 21 Nov 2017

CitationforInspire! Why Customers Come Back | PDF (74.9 KB)

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Book Review

The Pursuit of Something Better: How An Underdog Company Defied the Odds, Won Customers' Hearts, and Grew Its Employees Into Better People

James Kohnen

Pages: 69-70

Published online: 21 Nov 2017

CitationforThe Pursuit of Something Better: How An Underdog Company Defied the Odds, Won Customers' Hearts, and Grew Its Employees Into Better People | PDF (75.8 KB)

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Book Review

Transformative Quality: The Emerging Revolution in Health Care Performance

James Kohnen

Pages: 70-71

Published online: 21 Nov 2017

CitationforTransformative Quality: The Emerging Revolution in Health Care Performance | PDF (74.9 KB)

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