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Volume 26, Issue 3

Quality Management Journal

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Quality Management Journal, Volume 26, Issue 3 (2019)

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Quality Management Journal, Volume 26, Issue 3 (2019)

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Vol 31, 2024 Vol 30, 2023 Vol 29, 2022 Vol 28, 2021 Vol 27, 2020 Volume 26, 2019 Vol 25, 2018 Vol 24, 2017 Vol 23, 2016 Vol 22, 2015 Vol 21, 2014 Vol 20, 2013 Vol 19, 2012 Vol 18, 2011 Vol 17, 2010 Vol 16, 2009 Vol 15, 2008 Vol 14, 2007 Vol 13, 2006 Vol 12, 2005 Vol 11, 2004 Vol 10, 2003 Vol 9, 2002 Vol 8, 2001 Vol 7, 2000 Vol 6, 1999 Vol 5, 1997-1998 Vol 4, 1996-1997 Vol 3, 1995-1996 Vol 2, 1994-1995 Vol 1, 1993-1994

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Introduction

Editor’s overview

S. Thomas Foster Jr.

Page: 121

Published online: 25 Jun 2019

CitationforEditor’s overview | Full Text | PDF (91.7 KB) | EPUB

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Review

Review Article

Packaged Food Industry: Wake up, Your Complex, Costly Equipment Extends Lead Times—and Hides Pathogens

Richard J. Schonberger

Pages: 122-128

Published online: 25 Jun 2019

AbstractforPackaged Food Industry: Wake up, Your Complex, Costly Equipment Extends Lead Times—and Hides Pathogens | Full Text | References | PDF (551.3 KB) | EPUB

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Articles

Article

Measuring the Influence of Service Quality on Patient Satisfaction in Malaysia

Christine Nya-Ling Tan, Adedapo Oluwaseyi Ojo, Jun-Hwa Cheah & T. Ramayah

Pages: 129-143

Published online: 25 Jun 2019

AbstractforMeasuring the Influence of Service Quality on Patient Satisfaction in Malaysia | Full Text | References | PDF (1.1 MB) | EPUB

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Article

Operations Strategies Alignment Patterns and Service Quality: Airline Global Analysis

Saleh Alkhatib & Yazan Migdadi

Pages: 144-156

Published online: 25 Jun 2019

AbstractforOperations Strategies Alignment Patterns and Service Quality: Airline Global Analysis | Full Text | References | PDF (981.9 KB) | EPUB

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Book Reviews

Book Review

Measures of Success: React Less, Lead Better, Improve More (Book Review)

Nicole M. Radziwill

Page: 157

Published online: 25 Jun 2019

CitationforMeasures of Success: React Less, Lead Better, Improve More (Book Review) | Full Text | PDF (93.3 KB) | EPUB

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Book Review

Cascades: How to Create a Movement that Drives Transformational Change (Book Review)

Nicole M. Radziwill

Page: 158

Published online: 25 Jun 2019

CitationforCascades: How to Create a Movement that Drives Transformational Change (Book Review) | Full Text | PDF (91.1 KB) | EPUB

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Book Review

Advanced Product Quality Planning: The Road to Success (Book Review)

Nicole M. Radziwill

Page: 159

Published online: 25 Jun 2019

CitationforAdvanced Product Quality Planning: The Road to Success (Book Review) | Full Text | PDF (93.7 KB) | EPUB

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Book Review

Warranty and Preventive Maintenance for Remanufactured Products: Modeling and Analysis (Book Review)

Nicole M. Radziwill

Page: 160

Published online: 25 Jun 2019

CitationforWarranty and Preventive Maintenance for Remanufactured Products: Modeling and Analysis (Book Review) | Full Text | PDF (92.8 KB) | EPUB

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