Journal of Information Technology Case and Application Research, Volume 21, Issue 3-4 (2019)

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Journal of Information Technology Case and Application Research, Volume 21, Issue 3-4 (2019)

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Editorial

Editorial
From the editor’s desk
Shailendra Palvia
Pages: 113-114
Published online: 01 Apr 2020
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Editorial Preface Article

Article
Online peer victimization
Priya Seetharaman & Eshan Bhatt
Pages: 115-123
Published online: 23 Sep 2019
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Research Article

Article
Increasing affordance potency through process improvement: case study of a healthcare system
Chad Anderson, Mala Kaul & Dana Edberg
Pages: 124-139
Published online: 06 Dec 2019
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Teaching Case Article

Article
Freshdesk: bringing in freshness in startup world case
Achutha Jois, Ramnath Krishnan Pallasena & Somnath Chakrabarti
Pages: 140-150
Published online: 01 Apr 2020
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Research Note

Article
Freshdesk: bringing in freshness in startup world
Achutha Jois, Ramnath Krishnan Pallasena & Somnath Chakrabarti
Pages: 151-156
Published online: 01 Apr 2020
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Expert Opinion Report

Discussion
The expert opinion report with Mr. Saeed Akbani, Management Consultant & Founder of Data Dynamics, Inc., St. Louis, USA
Mahesh S. Raisinghani
Pages: 157-162
Published online: 24 Sep 2019
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Book Review Report

Book Review
Prediction machines: the simple economics of artificial intelligence
by Ajay Agrawal, Joshua Gans and Avi Goldfarb, Published in 2018 by Harvard Business Review Press, 272 pp., $30.00 (hardcover), Kindle Edition: $16.19, ISBN:978-1-633695672
Donald R. Heath
Pages: 163-166
Published online: 01 Oct 2019
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