Journal of Hospitality Marketing & Management, Volume 22, Issue 5 (2013)

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Journal of Hospitality Marketing & Management, Volume 22, Issue 5 (2013)

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Articles

Article
Progress in Loyalty Program Research: Facts, Debates, and Future Research
Karen L. Xie & Chih-Chien Chen
Pages: 463-489
Published online: 14 May 2013
AbstractforProgress in Loyalty Program Research: Facts, Debates, and Future Research | Full Text | References | PDF (306.1 KB)
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Article
Effect of Perceived Service Quality on Customer Satisfaction in Hospitality Industry: Gronroos’ Service Quality Model Development
Mehdi Zaibaf, Fariz Taherikia & Meysam Fakharian
Pages: 490-504
Published online: 03 May 2013
AbstractforEffect of Perceived Service Quality on Customer Satisfaction in Hospitality Industry: Gronroos’ Service Quality Model Development | Full Text | References | PDF (489.5 KB)
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Article
Travelers' E-Purchase Intent of Tourism Products and Services
Robin Nunkoo & Haywantee Ramkissoon
Pages: 505-529
Published online: 14 May 2013
AbstractforTravelers' E-Purchase Intent of Tourism Products and Services | Full Text | References | PDF (167.6 KB)
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Article
Online Competitive Information Space for Hotels: An Information Search Perspective
Zheng Xiang & Rob Law
Pages: 530-546
Published online: 14 May 2013
AbstractforOnline Competitive Information Space for Hotels: An Information Search Perspective | Full Text | References | PDF (269 KB)
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Article
Factors Driving Consumer Restaurant Choice: An Exploratory Study From the Southeastern United States
Abel Duarte Alonso, Martin O'neill, Yi Liu & Michelle O'shea
Pages: 547-567
Published online: 16 Apr 2013
AbstractforFactors Driving Consumer Restaurant Choice: An Exploratory Study From the Southeastern United States | Full Text | References | PDF (153.9 KB)
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