Journal of Hospitality Marketing & Management, Volume 29, Issue 5 (2020)

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Journal of Hospitality Marketing & Management, Volume 29, Issue 5 (2020)

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Editorial

Editorial
Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda
Dogan Gursoy & Christina G. Chi
Pages: 527-529
Published online: 05 Jul 2020
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Article

Article
Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services
Hongxia Lin, Oscar Hengxuan Chi & Dogan Gursoy
Pages: 530-549
Published online: 12 Nov 2019
AbstractforAntecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services | Full Text | References | PDF (1.4 MB) | EPUB
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Article
Hotel brand personality and brand loyalty: an affective, conative and behavioral perspective
Xiangping Li, Chih-Lun (Alan) Yen & Tingting Liu
Pages: 550-570
Published online: 05 Sep 2019
AbstractforHotel brand personality and brand loyalty: an affective, conative and behavioral perspective | Full Text | References | PDF (1.6 MB) | EPUB
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Article
What makes a hotel review helpful? An information requirement perspective
Feng Hu
Pages: 571-591
Published online: 13 Sep 2019
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Article
Effects of nature-based solutions (NBS) on eco-friendly hotel guests’ mental health perceptions, satisfaction, switching barriers, and revisit intentions
Heesup Han, Jongsik Yu & Sunghyup Sean Hyun
Pages: 592-611
Published online: 06 Sep 2019
AbstractforEffects of nature-based solutions (NBS) on eco-friendly hotel guests’ mental health perceptions, satisfaction, switching barriers, and revisit intentions | Full Text | References | PDF (1.6 MB) | EPUB
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