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Journal of Human Resources in Hospitality & Tourism
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Volume 15, Issue 1

Journal of Human Resources in Hospitality & Tourism

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Journal of Human Resources in Hospitality & Tourism, Volume 15, Issue 1 (2016)

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Journal of Human Resources in Hospitality & Tourism, Volume 15, Issue 1 (2016)

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Vol 23, 2024 Vol 22, 2023 Vol 21, 2022 Vol 20, 2021 Vol 19, 2020 Vol 18, 2019 Vol 17, 2018 Vol 16, 2017 Volume 15, 2016 Vol 14, 2015 Vol 13, 2014 Vol 12, 2013 Vol 11, 2012 Vol 10, 2010-2011 Vol 9, 2009-2010 Vol 8, 2008-2009 Vol 7, 2007-2008 Vol 6, 2007 Vol 5, 2006 Vol 4, 2005 Vol 3, 2004-2005 Vol 2, 2004 Vol 1, 2002

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Original Articles

Article

Impact of error management practices on service recovery performance and helping behaviors in the hospitality industry: The mediating effects of psychological safety and learning behaviors

Priyanko Guchait, Chunghun Lee, Chen-Ya Wang & Jeanna L. Abbott

Pages: 1-28

Published online: 18 Nov 2015

AbstractforImpact of error management practices on service recovery performance and helping behaviors in the hospitality industry: The mediating effects of psychological safety and learning behaviors | Full Text | References | PDF (469.6 KB)

1312 Views
20 CrossRef citations
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Article

Minimum wage and the hospitality industry in Malaysia: An analysis of employee perceptions

Gan Joo-Ee

Pages: 29-44

Published online: 18 Nov 2015

AbstractforMinimum wage and the hospitality industry in Malaysia: An analysis of employee perceptions | Full Text | References | PDF (353.1 KB)

1354 Views
17 CrossRef citations
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Article

Barriers to the employment of older hotel workers in New Zealand

Jill Poulston & Andrew Jenkins

Pages: 45-68

Published online: 18 Nov 2015

AbstractforBarriers to the employment of older hotel workers in New Zealand | Full Text | References | PDF (445.6 KB)

1117 Views
9 CrossRef citations
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Article

Adoption of computer-based training in Hong Kong hotels

Patrick C. Lee & Neha Singh

Pages: 69-85

Published online: 18 Nov 2015

AbstractforAdoption of computer-based training in Hong Kong hotels | Full Text | References | PDF (362.7 KB)

514 Views
3 CrossRef citations
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Article

Where do managers fit in the profit chain? Assessing managerial job performance in the hospitality industry

James M. Loveland, Scott A. Thompson, John W. Lounsbury & Lucy W. Gibson

Pages: 86-102

Published online: 18 Nov 2015

AbstractforWhere do managers fit in the profit chain? Assessing managerial job performance in the hospitality industry | Full Text | References | PDF (354.4 KB)

554 Views
4 CrossRef citations
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Article

A profile of American bed and breakfast entrepreneurs: Bridging the gap to retirement

Alleah Crawford & Jill Naar

Pages: 103-117

Published online: 18 Nov 2015

AbstractforA profile of American bed and breakfast entrepreneurs: Bridging the gap to retirement | Full Text | References | PDF (345.8 KB)

481 Views
4 CrossRef citations
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Journal of Human Resources in Hospitality & Tourism (Vol.15, Iss.1, 2016)

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