Journal of Organizational Behavior Management, Volume 27, Issue 3 (2007)

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Journal of Organizational Behavior Management, Volume 27, Issue 3 (2007)

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Miscellany

Change in Editorship
John Austin Editor, JOBM
Page: xix
Published online: 08 Sep 2008
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ANNOUNCEMENTS

Journal of Organizational Behavior Management
Guidelines for Publication Sections
Pages: xxi-xxvi
Published online: 08 Sep 2008
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RESEARCH REPORTS

Article
The Effects of Task Clarification, Visual Prompts, and Graphic Feedback on Customer Greeting and Up-selling in a Restaurant
James Squires, David A. Wilder, Amanda Fixsen, Erica Hess, Kristen Rost, Ryan Curran & Kimberly Zonneveld
Pages: 1-13
Published online: 08 Sep 2008
AbstractforThe Effects of Task Clarification, Visual Prompts, and Graphic Feedback on Customer Greeting and Up-selling in a Restaurant | References | PDF (748.1 KB)
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Original Articles

Article
The Effects of Graphic Feedback, Goal Setting, and Manager Praise on Customer Service Behaviors
Shannon Loewy & Jon Bailey
Pages: 15-26
Published online: 08 Sep 2008
AbstractforThe Effects of Graphic Feedback, Goal Setting, and Manager Praise on Customer Service Behaviors | References | PDF (870.3 KB)
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Article
The Effects of Task Clarification, Feedback, and Goal Setting on Student Advisors' Office Behaviors and Customer Service
Danielle Tittelbach, Maureen Deangelis, Peter Sturmey & Alicia M. Alvero
Pages: 27-40
Published online: 08 Sep 2008
AbstractforThe Effects of Task Clarification, Feedback, and Goal Setting on Student Advisors' Office Behaviors and Customer Service | References | PDF (616.2 KB)
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Article
Keeping an Uphill Edge
Managing Cleaning Behaviors at a Ski Shop
Jessica Doll, Josh Livesey, Elizabeth McHaffie & Timothy D. Ludwig
Pages: 41-60
Published online: 08 Sep 2008
AbstractforKeeping an Uphill Edge | References | PDF (761.9 KB)
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BOOK REVIEW

Book Review
BOOK REVIEW
Pages: 61-71
Published online: 08 Sep 2008
AbstractforBOOK REVIEW | References | PDF (561.8 KB)
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