Public Services Quarterly, Volume 11, Issue 1 (2015)

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Public Services Quarterly, Volume 11, Issue 1 (2015)

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ARTICLES

Article
Rethinking Library Service: Improving the User Experience with Service Blueprinting
Cassi Pretlow & Karen Sobel
Pages: 1-12
Published online: 24 Mar 2015
AbstractforRethinking Library Service: Improving the User Experience with Service Blueprinting | Full Text | References | PDF (315.7 KB)
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Article
Take a Paws: Fostering Student Wellness with a Therapy Dog Program at Your University Library
Amber Lannon & Pamela Harrison
Pages: 13-22
Published online: 24 Mar 2015
AbstractforTake a Paws: Fostering Student Wellness with a Therapy Dog Program at Your University Library | Full Text | References | PDF (303.4 KB)
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INTERNET RESOURCES: Melissa Mallon, Column Editor

Review Article
User Experience
Melissa Mallon
Pages: 23-31
Published online: 24 Mar 2015
First Page PreviewforUser Experience | Full Text | References | PDF (79.3 KB)
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PROFESSIONAL READING: Todd A. Bruns, Column Editor

Book Review
Reference Guide to Data Sources by Julia Bauder
Chicago, IL: ALA Editions, 2014, x + 172 pp., $62.00, ISBN 978-0-8389-1227-0.
Beatriz F. Fernandez
Pages: 32-33
Published online: 24 Mar 2015
CitationforReference Guide to Data Sources by Julia Bauder | Full Text | PDF (37.2 KB)
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Book Review
The Whole Library Handbook: Teen Services edited by Heather Booth and Karen Jensen
Chicago, IL: ALA Editions, 2014, ix + 186 pp., appendices and index, $60.00, ISBN 978-0-8389-1224-9.
Deidra N. Herring
Pages: 33-34
Published online: 24 Mar 2015
CitationforThe Whole Library Handbook: Teen Services edited by Heather Booth and Karen Jensen | Full Text | PDF (33.4 KB)
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Book Review
Buying and Selling Information: A Guide for Information Professionals and Salespeople to Build Mutual Success by Michael J. Gruenberg
Medford, NJ: Information Today, Inc., 2014, xxv + 195 pp., $49.50, ISBN 978-1-57387-478-6.
Melissa Aho MA, MLIS, MS
Pages: 34-35
Published online: 24 Mar 2015
CitationforBuying and Selling Information: A Guide for Information Professionals and Salespeople to Build Mutual Success by Michael J. Gruenberg | Full Text | PDF (34.3 KB)
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Book Review
Fundamentals of Collection Development and Management by Peggy Johnson
Chicago, IL: ALA Editions, 2014, xiv + 554 pp., $75.00, ISBN 978-0-8389-1191-4
Sarah Johnson
Pages: 35-37
Published online: 24 Mar 2015
First Page PreviewforFundamentals of Collection Development and Management by Peggy Johnson | Full Text | PDF (37.6 KB)
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Book Review
Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians by Julia K. Nims, Paula Storm, and Robert Stevens
Lanham, MD: Rowman & Littlefield, 2014, xvii + 143 pp., $65.00, ISBN 978-0-8108-9128-9
Scott Sheidlower
Pages: 37-38
Published online: 24 Mar 2015
CitationforImplementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians by Julia K. Nims, Paula Storm, and Robert Stevens | Full Text | PDF (32.6 KB)
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Book Review
Programming for Children and Teens with Autism Spectrum Disorder by Barbara Klipper
Chicago, IL: ALA Editions, 2014, xv + 152 pp., $45.00, ISBN 978-0-8389-1206-5
Melanie L. Freese
Pages: 38-39
Published online: 24 Mar 2015
CitationforProgramming for Children and Teens with Autism Spectrum Disorder by Barbara Klipper | Full Text | PDF (33.1 KB)
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Book Review
Metaliteracy: Reinventing Information Literacy to Empower Learners by Thomas P. Mackey and Trudi E. Jacobson
Chicago, IL: Neal-Schuman, 2014, xxi + 222 pp., $67.00, ISBN 978-1-55570-989-1
Jon Jeffryes
Pages: 39-40
Published online: 24 Mar 2015
CitationforMetaliteracy: Reinventing Information Literacy to Empower Learners by Thomas P. Mackey and Trudi E. Jacobson | Full Text | PDF (33.9 KB)
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Book Review
The Next Digital Scholar: A Fresh Approach to the Common Core State Standards in Research and Writing edited by James P. Purdy and Randall Mcclure
Medford, NJ: Information Today Inc., 2014, xxiii + 544 pp., $59.50, ISBN 978-1-57387-495-3.
Bradford Lee Eden PhD
Pages: 41-42
Published online: 24 Mar 2015
CitationforThe Next Digital Scholar: A Fresh Approach to the Common Core State Standards in Research and Writing edited by James P. Purdy and Randall Mcclure | Full Text | PDF (31.1 KB)
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BEST OF THE LITERATURE: Linda Frederiksen, Column Editor

Exploring Discovery
Linda Frederiksen
Pages: 43-47
Published online: 24 Mar 2015
First Page PreviewforExploring Discovery | Full Text | PDF (54.7 KB)
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TECHNOLOGY: Christopher Guder, Column Editor

The Machines We Now Live in
Michael Cabus
Pages: 48-58
Published online: 24 Mar 2015
First Page PreviewforThe Machines We Now Live in | Full Text | References | PDF (78 KB)
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MARKETING: Katy Kelly, Column Editor

Tying It All Together: Utilizing Market Research to Inform a Marketing Plan and Further Library Branding
Laura Tomcik
Pages: 59-65
Published online: 24 Mar 2015
First Page PreviewforTying It All Together: Utilizing Market Research to Inform a Marketing Plan and Further Library Branding | Full Text | References | PDF (304.1 KB)
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FUTURE VOICES IN PUBLIC SERVICES: Nancy H. Dewald, Column Editor

Article Commentary
Understanding Copyright: Essential for Academic Librarianship
Rachel Reeves
Pages: 66-73
Published online: 24 Mar 2015
First Page PreviewforUnderstanding Copyright: Essential for Academic Librarianship | Full Text | References | PDF (65.4 KB)
  • 771 Views
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SPECIAL LIBRARIES, SPECIAL CHALLENGES: Ilana Stonebraker, Column Editor

Sophomores and Statistics: An Outreach Initiative of a Special Library
Nastasha Johnson
Pages: 74-78
Published online: 24 Mar 2015
First Page PreviewforSophomores and Statistics: An Outreach Initiative of a Special Library | Full Text | References | PDF (52.7 KB)
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